[Resolved]  BPL Fridge — Spurious parts supplied by BPL to its Service Centre

I have been complaining since last one month that my BPL Fridge is not working due to spurious timer put in it. Needless to say that the part was supplied by BPL itself to its Service Centre, situated at Tinsukia, Assam. The Service Centre is telling that they have already sent indent of new timer to the company, it has not yet reached. How much time will it take ? One year ? Two years ? If they can not provide proper service to the customers, why don't they close the company and engage themselves in Bhajans ?!
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Aug 14, 2020
Complaint marked as Resolved 
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BPL Fridge — Supply of spurious parts by BPL

I have been complaing that my BPL fridge is out of order for last one month due to spurious timer put in it by BPL service centre, Tinsukia. But nobody is paying any attention to it. Is anybody alive there?
I am complaining for the last 20 days that my BPL Fridge is not working as the timer replaced by the Service Centre, Tinsukia, Assam, is found to be spurious. As the Service Centre told, the timer was supplied them by the company, i.e., BPL. It is unimaginable that BPL supplies spurious parts to its Service Centres !
The Service Centre also told that it has already forwarded requisition for timers to the company, which, in turn, has not yet sent the same ! I wonder, from where is it coming ? From America or Canada ? Is this the way a reputed company like BPL runs its Service Centres and responds to the complaints of customers ?
Is there anybody alive to look into this and do the needful at the earliest ?

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