BPL Fridge Complaints & Reviews
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Problem with the door
| Address: | Nagpur, Maharashtra |
Dear Sir,
This is regarding our fridge having the double door. The lower door does not close properly and hence the cooling is effected and the things are getting spoiled.
Can somebody attend the problem over the weekend as both o[censored]s are working and there is nobody back at home.
Awaiting your response.
Regards,
Lata Gandhi
This is regarding our fridge having the double door. The lower door does not close properly and hence the cooling is effected and the things are getting spoiled.
Can somebody attend the problem over the weekend as both o[censored]s are working and there is nobody back at home.
Awaiting your response.
Regards,
Lata Gandhi
Aug 14, 2020
Complaint marked as Resolved View replies
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Spurious parts supplied by BPL to its Service Centre
I have been complaining since last one month that my BPL Fridge is not working due to spurious timer put in it. Needless to say that the part was supplied by BPL itself to its Service Centre, situated at Tinsukia, Assam. The Service Centre is telling that they have already sent indent of new timer to the company, it has not yet reached. How much time will it take ? One year ? Two years ? If they can not provide proper service to the customers, why don't they close the company and engage themselves in Bhajans ?!
Aug 14, 2020
Complaint marked as Resolved View replies
BPL Fridge — Supply of spurious parts by BPL
I have been complaing that my BPL fridge is out of order for last one month due to spurious timer put in it by BPL service centre, Tinsukia. But nobody is paying any attention to it. Is anybody alive there? I am complaining for the last 20 days that my BPL Fridge is not working as the timer replaced by the Service Centre, Tinsukia, Assam, is found to be spurious. As the Service Centre told, the timer was supplied them by the company, i.e., BPL. It is unimaginable that BPL supplies spurious parts to its Service Centres !
The Service Centre also told that it has already forwarded requisition for timers to the company, which, in turn, has not yet sent the same ! I wonder, from where is it coming ? From America or Canada ? Is this the way a reputed company like BPL runs its Service Centres and responds to the complaints of customers ?
Is there anybody alive to look into this and do the needful at the earliest ?
The Service Centre also told that it has already forwarded requisition for timers to the company, which, in turn, has not yet sent the same ! I wonder, from where is it coming ? From America or Canada ? Is this the way a reputed company like BPL runs its Service Centres and responds to the complaints of customers ?
Is there anybody alive to look into this and do the needful at the earliest ?
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
NOT WORKING
ITEMS KEPT IN FRIDGE/FREEZER ARE GETTING SPOILT
Aug 14, 2020
Complaint marked as Resolved View replies
My name is Mr. Prashanta Kumar Rout. My house is at Bhubaneswar, Orissa. Before 6 Years I purchased one double door BPL Refrigerator from Rajpath Motors, Bapuji Nagar, Bhubaneswar. Now due to some problems my Fridge is not working. For that I am facing so many problems. If BPL Company will give me good service then I will ever grateful to the Company.
My Address:
Mr. Prashanta Kumar Rout,
Qrs No: IVR-151, Unit - 6,
Bhubaneswar, Odisha - 751001,
Ph: [protected] / [protected]
Maid ID - [protected]@yahoo.co.in
My Address:
Mr. Prashanta Kumar Rout,
Qrs No: IVR-151, Unit - 6,
Bhubaneswar, Odisha - 751001,
Ph: [protected] / [protected]
Maid ID - [protected]@yahoo.co.in
BPL/ Fridge — Not working
Sir!My name is KMK Chand, I have BPLFridge, of double door,180Lits, purchased in 1998, in Mumbai, It was giving very good service, no problem, now it is not working, I need help from your service centre, the compressor might have developed defect, that is why it is not working. Now I am staying in Kakinada, Flat 3C,Pavan Residency,Chavalivari Street, Behind Municipal School, Gandhinagar, Near GandhinagarRytubazar,Kakinada-533004,East Godavari District,Andhrapradesh, my other email:[protected]@ongc.co.in, [protected]@rediffmail.com,Tel:[protected], Mob:[protected]/ [protected], looking forward for your kind help, regards, KMK Chand
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
CHEATED BY THE AUTHORISED CUSTOMER CARE CENTER PERFECT SERVICES
i am having a bpl fridge br 1852
my mother called sanyo /bpl authorised customer care center perfect services
shop no 1, wz -49f, budhela, vikaspuri, new delhi -110018
ph [protected], [protected]
mr balvinder service manager took the complaint
they send mr RONI ph [protected] to my house 996 / 7 main bazar mehrauli new delhi-110030 on 08/05/2009 time 11.00 am
on observing my fridge it was found that censor was not working properly, but he changed the timer also,
despite my telling him that censor was changed last year also .
when i saw the receipt there was no sl no . ... no receipt no on the receipt
and it was amazing that it was already written on the receipt what he had changed i.e. timer and censor .
i feel cheated by the customer care engineer
despite talking to Balvinder, he says if you want to complaint you can go ahead .
i feel my fridge timer was in ok condition
timer RS.700
censor RS.350
service charge RS 200
TOTAL 1250
THX
SANDEEP KALRA
[protected]
my mother called sanyo /bpl authorised customer care center perfect services
shop no 1, wz -49f, budhela, vikaspuri, new delhi -110018
ph [protected], [protected]
mr balvinder service manager took the complaint
they send mr RONI ph [protected] to my house 996 / 7 main bazar mehrauli new delhi-110030 on 08/05/2009 time 11.00 am
on observing my fridge it was found that censor was not working properly, but he changed the timer also,
despite my telling him that censor was changed last year also .
when i saw the receipt there was no sl no . ... no receipt no on the receipt
and it was amazing that it was already written on the receipt what he had changed i.e. timer and censor .
i feel cheated by the customer care engineer
despite talking to Balvinder, he says if you want to complaint you can go ahead .
i feel my fridge timer was in ok condition
timer RS.700
censor RS.350
service charge RS 200
TOTAL 1250
THX
SANDEEP KALRA
[protected]
Aug 14, 2020
Complaint marked as Resolved View replies
Such unscrupulous companies (and there are large number of them) are cheating the customers and also avoiding payment of taxes.
I feel that the Indian system is heavily loaded against the ordinary consumer.
The govt machinery seems to be hand-in-glove as it generally pays lip service only to theconsumers and actually does nothing tangible about the menace. When the official machinery does not want to act, it will find so many reasons why its hands are tied and in fact may even end up blaming the powerless victims.
I feel that the Indian system is heavily loaded against the ordinary consumer.
The govt machinery seems to be hand-in-glove as it generally pays lip service only to theconsumers and actually does nothing tangible about the menace. When the official machinery does not want to act, it will find so many reasons why its hands are tied and in fact may even end up blaming the powerless victims.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
No Spares available
I have got a BPL fridge model No. BR 3002. The gaskit of both the main door as well as the freezer door is cut & needs replacement.
As I cannot find a service center or spare part shop for the same I am forced to disconnect the fridge.
Please let me know where I can get the same
As I cannot find a service center or spare part shop for the same I am forced to disconnect the fridge.
Please let me know where I can get the same
Aug 14, 2020
Complaint marked as Resolved View replies
I have a Bpl Double Door fridge. The door channels are totally broken. i have been looking for two channels(Both upper & Lower) at the service center at Bhubaneswar, Orissa. Since last one the Service Center people went on saying that Bpl company has already shut down and no spares will be available further.
What to do ? ? ?
What to do ? ? ?
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BPL Fridge Recent Comments
- Problem with the door
Dear Sir, This is regarding our fridge...
2 - Spurious parts supplied by BPL to its Service Centre
I have been complaining since last one month...2 - NOT WORKING
ITEMS KEPT IN FRIDGE/FREEZER ARE GETTING SPOILT...2 - No Spares available
I have got a BPL fridge model No. BR 3002....1 - CHEATED BY THE AUTHORISED CUSTOMER CARE CENTER PERFECT SERVICES
i am having a bpl fridge br 1852 my mother...1
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