[Resolved]  BREAD TALK — Storing unencrypted credit card number

I visited Bread Talk in Koramangala, Bangalore and I bought some thing worth around Rs.200+ on 30th May 2009 and I paid through credit card. on receiving the bill, I saw that the credit card number is printed along with the expiry date as it is and the same is stored in their database. When I asked them about why Credit Card numbers are stored in the database which might lead to mis-use of the same, they simply said their system is like that and they cannot do anything about it. to justify this they even showed me a report which had lot of customer's credit card numbers in their system. When I complained to their Operating Officer, after a lot of struggle she managed to say 'I will get your number erased from the system by tomorrow'. But nothing has been done so far. Everyday am feeling in-secure thinking that if someone uses it I will have to pay for it...Could you please help?
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Aug 14, 2020
Complaint marked as Resolved 
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