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Rajdhani / Yamuna Power [BSES ] Complaints & Reviews

1.4
Updated: Jul 16, 2025
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G
girish chandra tiwari
from Losal, Rajasthan
Mar 11, 2013
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Address: Delhi

this complaint is about electricity pole invading into our home we feel threatened to go to roof as electricity pole in our roofs vacinity despite many letter nothing happened to get it removed my addess is e 187 bharat vihar street no 5 new delhi near sec 14 dwarka metro station.i want this pole to uprooted and affixed properly and supporting pole to be removed completely my no are [protected] and [protected]
Aug 13, 2020
Complaint marked as Resolved 
this complaint is about electricity pole invading into our home we feel threatened to go to roof as electricity pole in our roofs vacinity despite many letter nothing happened to get it removed my addess is e 187 bharat vihar street no 5 new delhi near sec 14 dwarka metro station.i want this pole to uprooted and affixed properly and supporting pole to be removed completely my no are [protected] and [protected]
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    P
    poonamvaish
    from Delhi, Delhi
    Mar 1, 2013
    Resolved
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    Address: North East Delhi, Delhi

    I poonam vaish resident of C-53/7, St No. 1/5, Bhajanpura Delhi : 53, would like to draw your kind attention towards our street lights which are not working for last many months. I am very disappointed to inform you that None of the respective responsible officer personnel is taking any action againts it. Darkness in streets may end up giving rise to criminal activities in the area. Considering the potential danger, it is very imperative to repair these street lights for fair visibility on roads and streets during the year.

    I humbly request you to kindly take this compain to concern department and get it rectified as soon as possible in public interest. We all inhibitants of Bhajanpura will be highly obliged to you for this.
    Aug 13, 2020
    Complaint marked as Resolved 
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      R
      RWA Sector-17
      from Mangalore, Karnataka
      Feb 27, 2013
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      Address: South West Delhi, Delhi

      Dear Sir/Madam,

      This is to bring into your notice that we are about 150 Families
      living here in Dwarka Sector-17 Pocket -A2 from last 1.5 years and
      feel very unsafe because there are no street lights and after 7PM its
      complete dark in all the streets of our sector. We feel unsafe to come
      out after 7 PM for our day to day activities and is very dangerous for
      Womens/Ladies as crime is at peak now days.

      In this regards we meet BSES officers many times but have not received
      any response and at last we are writing you to bring all this in your
      front.

      We request you to please look into matter and consider it on top
      priority as it may lead to some criminal activity as well due to VERY
      DARK AT NIGHT situation which is the best place for criminals to hide
      or do some bad activities safely.

      Look forward for a quick response.

      Regards,
      RWA
      Sector-17 Pocket A2
      Dwarka, New Delhi-78
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        S
        sandychaw
        from Delhi, Delhi
        Nov 30, 2012
        Resolved
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        Address: West Delhi, Delhi

        This is for your information that BSES is not taking care of loose wires lying anywhere. Yesterday a pole has been dropped due to heavy weight on it. Our address is Flat No.4. Street No.15, WZ-6A, FF, New Mahavir Nagar, New Delhi 110018. A huge bunch of wires is lying at our balcony and heavy weight adjancent to pole there. We have done complaint for the same to BSES people they had told us there is no other option to remove the wires as we need support for them and our balcony is giving support to wires. Kindly take a necessary action as we are sending photographs of wires for your reference. Hope you can understand the problem. My no is [protected] and my name is Sandhya. Waiting for favorable reply from your side.

        Thanks & Regds
        Sandhya
        Aug 13, 2020
        Complaint marked as Resolved 

        BSES DELHI — Insured name wrongly mentioned

        Dear Sir,

        I would you like to inform you that insured name is wrongly mentioned in our bses bill.

        Can you please confirm the documents for correction of the same.

        Thanks & Regards,

        Ranjeet Patra
        [protected]

        BSES DELHI — street light off house no 30 to 80 block 16

        Sir
        block 16 gali no1. House no 30 to 83 street light off
        plz very very urgent basics complent slove
        thank you
        Ram kumar
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          M
          maa jwala ji darbar dharmarth trust.
          Nov 30, 2012
          Resolved
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          Address: North East Delhi, Delhi

          with due respect i would like to draw yoyr kind attention that our light servise are very bad, here A-49, g.no.2, mahalaxmi inclave , karawal nagar, delhi-110094. A power poll is stand in front of above address and it gives sparks every day in very short time period. It is cause people are facing many harms. Because of sparking, our light suddent cutted off and damage electricals equepments. BSES's employees always ignore our problems. The above problem is countinue last many days.
          Names who are suffring:-
          1) shashi Bala
          CA No.[protected], CRN No. [protected], Bill No.[protected].
          A-49, g.no.2, Mahalaxmi enclave,
          karawal nagar, DL-94.
          2) Shishpal singh
          3) Snatosh sharma
          4) shishpal prajapat
          5) Kusum
          Aug 13, 2020
          Complaint marked as Resolved 
          i would like to draw your kind attention that in our licality House no. A-49, g. no.3, mahalaxmi enclave karawal nagar, delhi-94. there stand a poll in front of above address which gives alwaly sparks in poll's box. It is the cause of cut all houses light so we are requesting that please repair the polls sparks problem. as early as possible.
          People who are suffring:-
          1) Shashi Bala(last candidate election of Counsler ward 266)
          (A-49, g.no.2, mahalaxmi enclave, karawal nagar, delhi-94. [protected])
          2) Shishpal Singh
          3) Santosh Sharma
          4) Shishpal Prajapat.
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            D
            Dr. Agrawal
            from Delhi, Delhi
            Oct 29, 2012
            Resolved
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            Address: East Delhi, Delhi

            Electricity Bill

            CA[protected]
            CRN No. [protected]
            Bill No.[protected]

            Inspite of my several complaints/requests on phone, letter by Speed Post, no action is being taken by the BSES authorities for excess bill of Rs. 12857.36 for Aug.2012 on my meter No. 13000890. I have requested for checking my meter as well.
            Can you advise BSES to expedite the action on my request?
            Thanks.
            Dr. Ms. Santosh Aggarwal
            Sr. Citizen
            Ph; [protected], [protected]
            Aug 13, 2020
            Complaint marked as Resolved 
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              R
              Radhika Shubhangi
              from Mumbai, Maharashtra
              Oct 23, 2012
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              Address: South Delhi, Delhi

              this is in reference to the electricity bill of A-101 freedom fighters enclave, neb sarai , nes delhi-110068 in the name of Mrs. Seema Kumari. the electricity consumption for our house had been 200-300 units always. But since the last two bills it has suddenly risen to 600 units (almost double) even though the consumption has not increased at all, for that matter it has decreased as the cooler is not being used in t he past few months.
              please kindly look into the issue as it is really a big problem for us to pay such a high bill.
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                J
                jagbirsinghlehl
                from Mumbai, Maharashtra
                Oct 19, 2012
                Resolved
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                Address: East Delhi, Delhi

                Dear Sir/mam,


                I was trying to make payment of my electricity bill and due to some error in programming the amount was transferred to an account.

                We have going to BSES office at Karkarduma for almost more than a month now. we wrote to branch manager who in return asked us to get an affidavit done which we did. Now after more than a month Karkarduma brand head has returned our application stating that only person who can do this is on leave because of her wedding. Is this the way BSES work, after one and half months of going to office BSES and filling the forms.

                Please help and let us know who can get this payment reversed in my account.

                I have attached the bank transfer details and screenshot of wrong payment.


                Regards,
                Jagbir SIngh Lehl
                104, Hargobind Enclave
                New Delhi
                Aug 13, 2020
                Complaint marked as Resolved 
                Example for Affidavit for online payment reversal


                AFFIDAVIT


                I, XXXXX w/o Sh. xxxxxxxxxxxxx R/O PLOT NO. 00-A, BLOCK –E, UTTAM NAGAR, NEW DELHI-110059 do hereby solemnly affirm and declare us under:-


                1. That the electric meter CA No.[protected] is installed at the above said address I.e. PLOT NO. 00-A, BLOCK –E, UTTAM NAGAR, NEW DELHI-110059 in the name of xxxxxxxxx.

                2 That I have deposited Rs. 500/- (Rupees Five hundred only) through BSES website (online) dated xxxxxxxxx

                3 That the said amount is in wrongly been paid to the CA No.[protected]

                4 That I hereby request you to please adjust the amount in my above said account.

                5 That I will be responsible if anybody demands or claim the above said amount in future.

                6 That is my true statement.


                DEPONDENT


                VERIFICATION:-

                Verified at New Delhi on this -- / -- /------- that the above contents of the affidavit are true and correct to the best of my knowledge and belief.


                DEPONDENT
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                  H
                  HARRYcitizen
                  from Alot, Madhya Pradesh
                  Oct 9, 2012
                  Resolved
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                  Address: South West Delhi, Delhi

                  Sir

                  Subject: Daily Misusing the power of BSES

                  I m a citizen of india so i want to say that my neighbour misusing the power for everyday especially at evening (09:00 PM) and Morning time (09:00AM) and disturbing to us and other who are staying near to him. He is using lots of equipments like power heater,lots of electric eqipment and many electricity items and others.and is bill is coming like 600-700.all time after 8:30 is eeter is gone off. Please take action against to him as soon as possible to rectify the problems and for better o[censored]s and BSES.THEY INSTALL A MASTER SWITCH IN A BOARD SITUETED IN THERE BEDROO.

                  AddressDEEPAK is D-153A,F/floor,Side A, POLE NO-PLMPA001SA.,BLOCK -D,GALI NO-19,DASRATHPURI, Delhi-110045
                  rohi,
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  BSES Complaint — Complaint not Resolved

                  Hello Sir,
                  With due respect i would like to share the WORST customer service provided by BSES TODAY ( 28th July 2011 ) . I am the resident of Mohan Garden Uttam Nagar East .
                  Today in the morning there was a fire on the electricity pole near my house and the fire was on the Electricity line that comes to my house .
                  I called the customer care at this number [protected] at 10:30am in the morning and i got this complaint number 1002 and i was promised that some electrician will reach in the next 45min .

                  I called the customer care again and again at 10:24am , 11:23am , 11:31am , 11:32am , 12:31pm , 3:16pm , 4:15pm , 7:09pm , 8:44pm and 8:55pm . But still no response .

                  Then i got a call from some supervisor from this number[protected] at 4:09pm and he said that i will get the electrician soon . But still no response .

                  Last i called at 9:00pm and the representive gave me this reference number : 3448 and said that i will get some electrician soon .

                  I feel that the electrician will come after there is fire in the house.

                  I am reallly fed up with the service and woudl like you to take some action again the electrcians that work at Hastal centre that is responsible for the work .

                  My address is Plot no :13 , Gali no : 5 , Near Kali Mata Mandir . Mohangarden .


                  Please look into the matter and i will also log a Police complaint right now so that if there is any fire then i should have the proof that it is due to fault from BSES END .


                  Waiting for a better Service in future and also please resolve my above complaint at the earliest .


                  Thanks and Regards ,

                  Anil Kumar
                  Plot no :13 , Gali no : 5 , Near Kali Mata Mandir . Mohangarden . Uttam Nagar
                  Phone : [protected]
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                    S
                    Shalinik
                    from Mumbai, Maharashtra
                    Oct 9, 2012
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                    Address: West Delhi, Delhi

                    Hi,

                    We were billed for Rs 19110 for 4 months means 2 billing cycles from 20 -05-12 to 16-07-12 & 17-07-12 to 14-09-12 and the due date is 11 oct 2012. My husband gone ther to clear first bill cycle where in the amount was Rs 6730 and we wanted some time to clear the second bill. The general manager refused to accept the bill in case if she allow to accept the first bill we were threatened to give a post dated cheque for 25 oct 12 where in i am aware that we cant clear the cheque. We explained this but they were threaten us to get our meter removed in case if we dont do this what should i do ?
                    Kindly help if anyone knows anything about it ....

                    Thanks

                    Shalini
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      A
                      ASHUTOSH KUMAR RANJAN
                      from Adur, Kerala
                      Oct 8, 2012
                      Resolved
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                      Address: East Delhi, Delhi

                      I, the undersigned, wish to inform you that I have been allotted a Flat (No. 526) under Delhi Development Authority (DDA). In view of the same, I have applied for a Electricity Connection for my residence at Flat No 526, Fourth Floor, Cat LIG, situated at Kondli Gharoli, Mayur Vihar Phase-III, Delhi-110096 for long time back i.e. on 15thSeptember’2012 (Acknowledgement No. [protected]).

                      Further I wish to inform you that I am following up with various officials of Customer-Care i.e. Ms. Nidhi, Mr. Rahul, Mr. Neeraj, Mr. Sanjeev and many more on regularly basis. Further I have also registered many complaints through e-mails to Customer-care however the reply is same in each & every complaint that “we will endeavor to respond within 3 working days” but their 3 working days will never end.
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        J
                        jag narayan Mishra
                        from Delhi, Delhi
                        Oct 7, 2012
                        Resolved
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                        Address: North East Delhi, Delhi

                        To,
                        The Head Officer
                        The BSES Limited,
                        Division office karawal nagar Delhi-94

                        Sub.: Complaint Against POL
                        (Regarding excess bill for the month of August & September)


                        Sir/Madam,

                        Dear sir with most respectfully I would like to inform u that due to losse connection of electric wire in our area we facing a lot of power supply problem. The fluctuation of power supply is continue in our locality.
                        We have inform to your local office to rectify it they come and do but even after this the problem is not rectified

                        Their for request you to get it rectified as soon as possible to provide proper electric supply in our area
                        Your kind understanding and quick action would we really appracatiative.
                        Sincerely
                        E-1896 GALI NO-25 4TH PUSTA
                        SONIA VIHAR DELHI-94
                        J N Mishra
                        #[protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          P
                          PURAN SINGH GAILAKOTI
                          from Delhi, Delhi
                          Sep 29, 2012
                          Resolved
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                          Resolved

                          1. The Electronic Meter installed at House No 41, Sector-2, RK Puram seems to be faulty and showing excessive reading since last two billing cycles. For billing cycle May-July 2012, the reading was 780 units amounting to Rs 3630/- and for billing cycle July-September 2012, the reading was 634 units amounting to Rs 3540/-. Though both the bills have been paid for full, still I feel that the amount paid is not justified in terms of actual consumption on light points, fan and simple gadgets being used in the house. Average load for summer season was as under:-
                          (a) Light Points (CFL) -08 (on need basis only)
                          (b) Fan -03 (on need basis only)
                          (c) Desert Cooler (Med-01, small-01) -02 (night hours only)
                          (d) Motor for water pulling 1H power -01(20 minutes per day)
                          (e) Rice Cooker -01(15 minute per day)
                          (f) Refrigerator -01(24 hours)
                          (g) TV -01( 8 hours daily)
                          (h) Computer/Laptop -02(03 hours daily)

                          2. It is obvious with the above that paying Rs 1,800/- or more on average monthly basis is comparatively seems too high. May I request you to kindly look into the matter and rectify the Electronic Meter or replace the same so that I do not hurt while making the payment of electricity bill. Thanx.
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            A
                            arun_dhuria
                            from New Delhi, Delhi
                            Sep 14, 2012
                            Resolved
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                            Resolved

                            Address: South Delhi, Delhi

                            dear sir , my name is amarjeet singh, i have taken a house in samgam vihar , i got my first bill for rs.14240 for two months (21.03.2012 - 15.5.2012) i went to complain against the same in bses , they have told me you need to pay the bill, it could be due for last few months , i have paid the bill, i got a new bill for rs 5290 for[protected] to 03.09.2012) i have again complained for wrong bill amount on 21.08.2012 complaint number [protected], i have called on there cmr service number all they say is server is busy cannot help, we went to bses office( prahlad pur ) they are also not ready to help, they have sent a man to take the meter reading, he clearly said that meter is falty and needed to be replaced but he didnt inform that to his office and another bill of 5500 is ready for us pls help me getting this thing sorted out will be very help full to you. thanks
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              N
                              nitikan
                              from Gurgaon, Haryana
                              Sep 13, 2012
                              Resolved
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                              Address: South Delhi, Delhi

                              sir
                              flat no B-22 katwaria sarai,dda flats, phase - 1,opp qutub hotel, new delhi 16 has been a regular offender of electricity thefft for the past many years .
                              and no actions has been taken even after repeated complaints .
                              his ac is on through out the day and the colony has power cuts due to voltage overloads.
                              please take appropriate actions as soon as possible.
                              thank you
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                R
                                rkhushu
                                from New Delhi, Delhi
                                Sep 11, 2012
                                Resolved
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                                Address: Delhi

                                STREET LIGHT AT ELEC.POLE NO.BSES/NJF/057 NEAR LANE NO.4 IN PREM NAGAR,Z BLOCK (KASHMIRI COLONY) PAPRAWAT ROAD,NAJAFGARH NEW DELHI-43 IS NOT WORKING FOR THE LAST 2 MONTHS.THE SAME MAY BE REPARIED IN ORDER TO AVOID THE MISHAPENINGS DUE TO DARK IN THE EVENING .

                                THANKS,
                                RAMESH KHUSHU,
                                [protected],
                                HOUSE NO.62, PREM NAGAR,Z BLOCK,
                                KASHMIRI COLONY,PAPRAWAT ROAD,
                                NAJAFGARH,
                                NEW DELHI-43
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  S
                                  Surinder Arora
                                  from Gurgaon, Haryana
                                  Sep 7, 2012
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                                  Address: South Delhi, Delhi

                                  Dear Sir,


                                  I AM HANDICAPPED MY JANTA FLAT IS LOCKED FROM LAST TWO YEAR BUT BSES DELHI HAS SENT THE ELECTRIC BILL FOR Rs. 12000/ . I HAVE SHOCKED AT THAT TIME & SUBMIT THE COMPLAINT AT FRIENDS COLONY OFFICE ON 1/8/12 BUT TILL; DATE HE HAS NO SOLVE THE PROBLEM . MY CA NO. IS[protected] & CRN NO. [protected]. KINDLY SOLVE THE SAME AT THE EARLIEST DUE I AM HANDICAPPED (DEAF & DUMB)

                                  bsesdelhi — increasing Electric Bill

                                  Dear Sir,

                                  It is infrom you that my name is Hadisha Begem R/o of K-778/9, Sangam Vihar New Delhi-62. I inform you that my previous Electric Bill is 500.00 and Unit consumed is 305 and now this month my electric Bill is 1200.00and Unit consumed is 431.

                                  I want to draw your attention that My bill has come more than 65% so, You take appropriate action against increased bill

                                  My CRN No. [protected], New K. No. 2511 N808 2081 and Bill No. 361258

                                  Thanking You

                                  Yours Faithfully
                                  Hadisha Begem

                                  Contact No. [protected]
                                  Dear Sir,

                                  It is infrom you that my name is Mr. Dilmohan Bhandari R/o of K-793/9, Sangam Vihar New Delhi-62. I inform you that my previous Electric Bill is 510.00 and Unit consumed is 234 and now this month my electric Bill is 660.00and Unit consumed is 235
                                  I want to draw your attention that My bill has come more than 35% so, You take appropriate action against increased bill

                                  My CRN No. [protected], New K. No. 2511 N808 2201 and Bill No. 470673
                                  Thanking You

                                  Yours Faithfully
                                  Mr. Dilmohan Bhandari

                                  Contact No. [protected]
                                  Dear Sir,

                                  It is infrom you that my name is Samir Ahmed R/o of K-19a/780/9, Sangam Vihar New Delhi-62. I inform you that my previous Electric Bill is 950.00 and Unit consumed is 520and now this month my electric Bill is 2, 060.00and Unit consumed is 647I want to draw your attention that My bill has come more than 35% so, You take appropriate action against increased bill

                                  My CRN No. [protected], New K. No. 2511 N808 2143 and Bill No. 470615
                                  Thanking You

                                  Yours Faithfully
                                  Samir Ahmed

                                  Contact No. [protected]
                                  Dear Sir,

                                  It is infrom you that my name is Mr. Pramod Bhandari R/o of K-794, a/9, Sangam Vihar New Delhi-62. I inform you that my previous Electric Bill is 710.00 and Unit consumed is 402and now this month my electric Bill is 1300.00and Unit consumed is 456 want to draw your attention that My bill has come more than 45% so, You take appropriate action against increased bill

                                  My CRN No. [protected], New K. No. 2511 N808 1531and Bill No. 470009 Thanking You

                                  Yours Faithfully
                                  Mr.Pramod Bhandari

                                  Contact No. [protected]
                                  Dear Sir,

                                  It is infrom you that my name is Mr. Soran Singh R/o of K-794, b/9, Sangam Vihar New Delhi-62. I inform you that my previous Electric Bill is 710.00 and Unit consumed is 402and now this month my electric Bill is 1320.00and Unit consumed is 462 want to draw your attention that My bill has come more than 45% so, You take appropriate action against increased bill

                                  My CRN No. [protected], New K. No. 2511 N808 1579 and Bill No. 470057

                                  Thanking You

                                  Yours Faithfully
                                  Mr.Soran Singh

                                  Contact No. [protected]
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                                    P
                                    Puneet Yadav
                                    from Agra, Uttar Pradesh
                                    Sep 2, 2012
                                    Resolved
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                                    Resolved

                                    Address: East Delhi, Delhi

                                    Dear Sir/Madam,

                                    We have made many complaint for power off in Sonia Vihar G-Block, pusta - 5, Delhi - 94,The electricity power supply of sonia vihar is very poor,Everyday the light cut off due to the transformer electrical fault,We have complaint so many time but no reply till the date. i am highly dissatisfy for the no supply of electricity.Pls take the action against the BSES KARAWAL NAGAR.


                                    Thanks & Regards

                                    Puneet Yadav
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      eitika20
                                      Aug 25, 2012
                                      Resolved
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                                      Resolved

                                      Address: North West Delhi, Delhi

                                      Our Meter Reading as on 30/05/2012 was 15525 and as on 15/7/2012 its 18029/-.. Engineer visited us on 18/7/2012 and confirmed that meter is faulty and is running fast and needs to be changed..Engineers visited on 7/8/2012 and meter has been changed. Now today we have been told at phonebanking that our duplicate bill has been generated on average reading of 21380/-????

                                      Why should i pay this bill when we have been paying bills every month?? Kindly send a proper bill on proper reading else we will escalate this further....

                                      Thanks & Regards

                                      Eitika Kathpal
                                      [protected] / [protected]
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      I AM STILL WAITING FOR THE ACTION TO BE TAKEN BY THE TEAM...

                                      BSES has replied us back that they cant help and we have to visit the division office. Why should we visit when bill is incorrectly generated by BSES...

                                      would except an early action...
                                      Have not got any proper reply from BSES... They are adamant that their bill is correct...

                                      First their meter gets faulty which gets replaced by them….. Now instead of generating bill on last correct reading they are giving me a bill on some average and with arrears wherein i have paid all last bills on time then from where have these arrears generated...

                                      I WANT THE BILL ON CORRECT METER READING which was there before it got faulty and started running fast…………..

                                      This is just mental harrasement nothing else...

                                      Eitika
                                      [protected]
                                      My 1st mail was sent on 17/7/2012 wherein meter complaint was lodged and we clearly said that bill should be on correct and proper meter reading…

                                      Our last proper Meter Reading before meter got faulty was as on 30/05/2012 was 15525 and as on 15/7/2012 it was 18029/- for which complaint was lodged and meter was found faulty when engineer visited on 18/7/2012.

                                      Then we get a bill (duplicate bill attached) of 21380/- stating arrears and now this bill with an increase of approx 10k i.e.31470/- (today 16/10/12).

                                      also as per our compensation history, how come from 31/5/2012 – 7/8/2012 units increased soo much as this was the same time when meter was faulty as OLD METER GOT CHANGED ON 7/8/2012 only………

                                      WE NEED CORRECT BILL...

                                      From : 31-05-12 TO 07-08-12

                                      No. of days: 69

                                      Units: 3497

                                      Total Bill Payable: 22470
                                      We are trying to resole this issue by speaking to Brijesh Jha but he is not at all giving a proper response... He is just asking us to pay the bill and not agreeing on BSES's fault...

                                      Dear Mr. Jha,
                                      Thanks for your quick reply.

                                      Just to bring to your notice, we are those set of customers who believe in paying complete legitimate amount in time. Although in this case as mentioned in your previous reply you have admitted that the meter was faulty and hence it was replaced. Now as per our understanding and as mentioned in your policy (attached) point 43 section III in such cases last six or twelve months billing are seen or last year same time period bill is seen to calculate amount for payment.

                                      I have mentioned below bills of last ~ 2 years wherein the highest being Rs.9170/- then on what basis is 22470 calculated.

                                      Our intension is very clear “WE WANT TO PAY” but “WE WANT TO PAY THE RIGHT AMOUNT”

                                      We have our hearing in the consumer court on 11th Nov regarding this matter hence, if you can please help us in sorting this matter before that day.

                                      From To No. of days Units Total Bill Payable
                                      [protected] [protected] Wrong Meter Reading hence high bill, need clarification on this…
                                      [protected] 1437 7920 PAID
                                      [protected] 727 2940 PAID
                                      [protected] 638 2810 PAID
                                      [protected] 811 3590 PAID
                                      [protected] 1494 7290 PAID
                                      [protected] 1859 8050 PAID
                                      [protected] 2105 9170 PAID
                                      [protected] 788 2540 PAID
                                      [protected] 621 2191 PAID
                                      [protected] 507 1654 PAID
                                      [protected] 913 3413 PAID
                                      CA No.[protected] CRN No. [protected]

                                      We have received bill of Rs.40 for the period 6/4/15-6/5/15 (30 days) for 0 Units and then Rs.2760/- for the period 6/5/15-1/6/15 (26 days).

                                      This bill is absolutely wrong and needs to be corrected with correct reading.

                                      amendment of bill

                                      complaint no [protected]. no reply to this complaint
                                      I would like to report that today I received the BSES bill of Rs 6940 which is due by 10/7/2021 and the bill is for last 91 days. However I have paid Rs 430 on April 2021, Rs 2650 on May 2021 and Rs 2810 on June 2021. This is really strange. And when you call the BSES Helpline to get a clarity on the same, they have no proper answer to your query. This seems like I am paying for the same period twice which is really not acceptable. I need the correct bill and I would be more than glad to pay the same.

                                      Thanks & Regards,
                                      Suswagata Dey
                                      [protected]
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                                        eitika20
                                        Aug 21, 2012
                                        Resolved
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                                        Resolved

                                        Address: North West Delhi, Delhi

                                        Hi,

                                        Our CA number is[protected]. Our CRN No. [protected]

                                        Our Meter Reading as on 30/05/2012 was 15525 and as on 15/7/2012 its 18029/-.. Engineer visited us on 18/7/2012 and confirmed that meter is faulty and is running fast and took requets for meter change. Meter got changed on 6/8/2012..

                                        We haven’t got our bill till now wherein other people have got it and also please take care that it should be on proper and correct reading as meter was running faulty for last 1 month or so. Meter replaced is an old one and is also running a bit fast..

                                        get these things done ASAP:

                                        Eitika - [protected] / [protected]
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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