[Resolved]  Bses — No limit of Power Cut in Mohan Garden Area

Address:

West Delhi, Delhi

I am resident of Mohan Garden, Block - B, D.K. Road, Uttam Nagar

All ready i complain on 06 July in customer and my complain no. 3548

There has been daily power failure of more than 12 hours which is unacceptable in any condition. We know very well due shortage in summer we have to face the power cuts but it does not more than 9 hours. It should be 4 or 5 hours with proper scheduled. As we can manage our daily life accordingly.

And also in rainy days. No one from BSES is informing about power cuts scheduled. It is mid-night. It is early morning no time to power cuts. The local complaint office has told that there fault in ht line, break down, shut down and transformer fault. This all situation makes us wonder that how long these repairs as to take and why unnecessary harassment in discontinuity of electric supply is made to the resident of our block.


BSES must be look into this matter as earliest because public is very angry and frustrating with their service.

One more thing i want add in this about BSES Customer care which is not care to customers. They care only BSES employees and hide reality from customers.

The Power situation is getting bad to worst in this area from last 1 month. Apart from usual power cuts in the day that last upto 3-4 hrs. they cut light in the night as soon as you are in your bed, some times cut starts at 10 p.m. sometimes at 11 p.m. and last upto 4 hrs . Whole night we just wait that light would come and when after about 4 hrs a glimpse of light appears and we close our doors and windows and put on our AC the LIGHT says Bye Bye again. It is so frustrating and irritating that we feel like giving a punch to the person who is playing with the switches. Last night i.e. on the night they have crossed every limit. The Light gone by 10.30 p.m. never came till 2.30 and then missed came again at 3.30 and missed again and finally came at around 5.00 a.m. with a voltage less than 100.

Apart from these the Stablizer placed in our is unstable and witnessing a series of problems. Is any BSES personnel there than why don't you check it, damn it why don't you replace this stablizer that causes problems every now and then and catches fire a number of times. Why you people play with us. The total power would not be less than 8-10 hrs. In this area and government says that we cut light only 1-2 hrs. Shame shame shame!!!