Johnson Lifts Customer Care
Johnson Lifts Pvt. Ltd.
Customer satisfaction rating: 3%
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73
COMPLAINTS

Johnson Lifts Customer Care

Johnson Lifts Pvt. Ltd.

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Address
1, East Main Road, Anna Nagar Western Extn
Chennai
Chennai District
Tamil Nadu
India - 600101

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 44 2615 1614  

Additional info
Contact Form
https://www.johnsonliftsltd.com/contact.htm

Factory - Chennai
Tel: +91 44 2649 0444, +91 44 2649 0980
Fax: +91 44 2627 2026

Factory - Chennai (Escalator)
Tel: +91 44 3718 3771, +91 44 3718 3774
Fax: +91 44 3718 3770

Factory - Nagpur
Tel: +91 71 0432 6971
Fax: +91 71 0426 5277

List of Offices
https://www.johnsonliftsltd.com/contact.htm


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Customer satisfaction rating
3%
Complaints
73
Pending
0
Resolved
2
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Johnson Lifts Complaints & Reviews

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Johnson Lifts — poor service and negligence in renewal of amc - bad relations with customers - reg.

 msrao1974 on Nov 21, 2018
We, m/s balaji constructions, srikakulam using johnson lift bearing ld3842 since 2012. We are paying amc continuously. Our lift amc was expired on[protected]. Previously, your visakhapatnam amc people have supplying quotations before expiry of amc. During the current, your amc incharge namely mr. Murali at visakhapatnam, andhra pradesh has supplied amc quotation after expiry of 10 days. Now our lift has breakdown since five days from[protected]. The same has informed to your service personnel at visakhapatnam. But no technician attended to repair the lift. We have paid amc charges on[protected]....
Complaint comments  Read comments Complaint category Products & Services

Johnson Lifts — lie 1580

 Vetrivel Raja on Oct 3, 2018
Sirs/madams, we have the above said lift number model fitted in the appartment, its one of the worst product of yours, as its been 4 years only, now the service charge is coming upto rs.59000.00 and your your service engineers mr. Maruthamani in coimbatore don't know how to behave with a customer, they are very rude in dealing with customer, quoting "we didnt ask amc from you its only you only called us for amc, now the lift cost is around 9.5 lakhs, service charge they are charging around 59000+24000 amc, totally disappointed, can you suggest someone else who can handle our case. Else we will remove...
Complaint comments  Read comments Complaint category Products & Services

Johnson Lifts — frequent breakdown

 sharpramod on Sep 28, 2018
I have purchase new lift from you and with in 6 months from purchase today i was stuck in the lift and this was happened fourth time in twenty days. Your engineers are not competent for this job please send some knowledgeable person for solve this problem.
Problem is when i enter in lift door will close but if i want to open from inside it will not open, second problem all electric supply of lift gone although there is a electric power in my home.
Third lift will stop at third floor and after that if i call it on groung or any other floor it will not work...
Complaint comments  Read comments Complaint category Appliances

Johnson Lifts — doors malfunction

 Lokesh Subbaiah on Aug 8, 2018
Dear sir,
Our guest elevator is operating in dangerous mode manner. On 07/08/2018 at around 8:50 am accident took place and guest got head injury. We called up all your service heads in bangalore. They sent one senior engineer they said door bush was a problem. Again on 08/08/2018 around 9:30 am same incident took place. Kindly find the root cause and respond it. We sent a mails no reply....
Complaint comments  Read comments [2]Complaint category Restaurants & Bars

Johnson Lifts — no service from executive on man trapped situation

 sameer.zarkar@gmail.co. on Aug 5, 2018
This is with reference to incident happened in our society of man trapped in a lift but no service from executive attended on urgent basis.
We lived in a society named Suvira Nest situated at Dighi Pune. On 3 August 2018 around 12 :00 am 2 society members trapped in a lift. We have called emergency customer care number but initially nobody has received call. After calling several times someone received call and assured to solve the issue but after calling again he has denied to attend on time and given the reason that his representative is not receiving call.
Such type of service is...
Complaint comments  Read comments [1]Complaint category Other

Johnson Lifts — fraud company

 akshay70 on Jul 20, 2018
I made an order of lift as per meeting with one of the executive of company . at the time of offering order i was done with wrong commitments . when i used to call company . no one comes to site . after bearing them for long time due to their irregular work, i cancelled my order in written application handed over the same to mr bright who was one of the executive of the company and mr mukesh verma who was in marketing department of johnson company. they both agreed that due to irresponsible and lack of fullfilment of my work requirements by johnson this order is cancelled . and my advance of rs...
Complaint comments  Read comments Complaint category Electronics & Appliances

Johnson Lifts — reminder for pending lift repairing at hp apartment, napean sea road,mumbai

 G Mukesh on Jul 19, 2018
Kindly note that this AMC was kept pending due to non-updating GSTN details in online system by Johnsons lift office personnels, And now further on-call services are not being attended inspite repeated calls, emails, copy produced herewith for immediate action and ensuring non recurrence of such delayed services in future

Thanking you,

Chief Manager -Administration
Hindustan Petroleum corporation ltd, HQO -PH, MUMBAI -400020
Contact :[protected]/[protected]

Dear All the concerned,

Kind Attn. : Shri Nilesh Chiplunkar/Shri...
Complaint comments  Read comments Complaint category Government Organizations

Johnson Lifts — unfair and unethical work

 Nachiappan Manickam on Jun 26, 2018
We are on amc for lift no. L-d6884 for our fairly new lift.

Around a year ago we were asked by johnsons lift technician to replace the batteries. New batteries were installed with a warranty of 12 months.

As part of the amc, preventive maintenance was supposed to have been done every 45 days (According to johnson technicians). Right after 12 months, the technicians pointed out that battery is slow in getting charged and needs replacement again.

We wish to inform that the lift is sparingly used. Power failures rarely happen and there has been no instance...
Complaint comments  Read comments [1]Complaint category Other

Johnson Lifts — poor response from johnson

 Rpkkundu on Jun 3, 2018
My lift no is lf4341 from hyderabad. Our amc contract expired few months back. Since then we have contacted them for amc and parts replacement. We have got the quotation for amc but for spare parts i have got only quotation of total amount ofrom johnson. They refuse to give me a breakup of how much individual part costs. Inspite of repeated calls i am only made to wait. It is around 2 weeks already and the duration specified on amc contract has already started. However neither did the people accept amc cheque not are they giving quotation for spare parts. Kindly resolve at the earliest as lift needs...
Complaint comments  Read comments [1]Complaint category Appliances

Johnson Lifts — product and service

 rupai78 on Jun 3, 2018
Johnson lift team,

Pathetic is an understatement for the quality of service you guys are giving to our apartment.in spite of buying 6 elevators, continuing amc of 4.5 lks, we get the followings -

1. No one comes on time against calls
2. Repetitive nature of problem without any solution
3. Services and attendance are just for namesake so that amc payment can be claimed
4. Frequent change of people
5. Zero visit by managers or seniors
6. No proper action to find root cause of problems so that problem remains and service continues...
Complaint comments  Read comments Complaint category Products & Services

Johnson Lifts — pan no not updating in uan login

 Shivakumarbangalore on May 22, 2018
Dear sir,
I am shivakumar ts my uan no is[protected]. I resigned old company before 6 monts back which head office in chennai. Now iam working in scindler india pvt ltd this head office in mumbai. I want to withdraw the old pf amount. But in the uan login i trying to update my pan card. But its showing error or not upadating. Tell me the procedure for withdrawing pf amount in online. Plz help. My contact no [protected].
Mail id:shivkumarts.92@gmail.com...
Complaint comments  Read comments Complaint category Employees

Johnson Lifts — choked to death inside the lift

 D. Rajendra Kumar on May 7, 2018
Respected Sir,
I am sorry to say this, Johnson lift in our apartment has a lot of problems. We have complained it for more than 3 times but of no use. The grievances we face are life threatening. I got stuck inside the lift for more than half an hour. My grandparents got stuck in the lift last time for an hour. I started suffocating very badly. Even after complaining so many times, there is no response. I request you to personally look into this matter as soon as possible. Next time there is even a death is possibly to occur. So kindly take this issue seriously. I expect a reply from you...
Complaint comments  Read comments Complaint category Electronics & Appliances

Johnson Lifts — lift installation delayed

 Ajayahuja4190 on May 6, 2018
Hello sir/mam
I am a emerging builder from a small city amravati (Maharashtra state) india.
I have booked a johnson 6 passenger lift for my project and i have paid 90% amount as per your company norms and i have received the lift material also but not installed.

My project is almost completed but i am unable to get completion certificate from the concerned authorities (Muncipal corporation) only because my lift is not installed.

I have taken a big loan amount from bank for completing this project and as i am unable to give registry to my customer i am...
Complaint comments  Read comments Complaint category Building Developers

Johnson Lifts — complaining about worst service provider you r company as per my last 3 months experience

 Noor Chd on Apr 18, 2018
Actually i am from tricity and residing in 8 storey building, our society have johnson lifts and on every floor they mentioned their service contact numbers. But whenever we face some problem like lift goes stuck somewhere and we contact the service person we always get response pls ask your chairperson or pradhan of your society when he complaint about the lift or ask them for repair only then the service person will come and check the problem.

I just want to tell these hi fi named company service provider that lifts are for general person of that societies not only for chairpersons...
Complaint comments  Read comments Complaint category Utility Services

Johnson Lifts — complaint against commissioning work

 Dinesh Kumar Bajpai on Apr 17, 2018
We purchase with erection two nos of lift at the name of shubhlabh associates, risali, bhilai (Chhattisgarh) pin-490006 to our project shubhkamna apartment, phase-2
We already paid you full and final payment, last balance payment transgere to your ac on dated 05/04/2018 vide utr. No. Hdfcn097180575022366179000 amount 179000/- (One lac seventy nine thousand only). Your honarable staff in marketing mr. Devdhar verma says that commissioning will be done after receiving full & final amount and that is on about 3 to 4 days but till date we have no possetive answer from your good staff.
Most...
Complaint comments  Read comments Complaint category Other

Johnson Lifts — I am complaining about elevator

 CINEMA FOR YOU on Mar 27, 2018
This is inform to you that, we are facing issue with elevator which is not working properly. many times its stuck and stop working automatically and also not taking right command. concern engineer not providing us any satisfactory solutions, again & again its happening on daily basis. please provide us a complete solution as soon as possible. we are waiting for your reply as earliest....
Complaint comments  Read comments Complaint category Cinema

Johnson Lifts — overloading

 Sidharath Bardhan on Mar 18, 2018
Overloading in lift is not working properly. Your clients are coming to set the plate in lift that is for the no. Of counted peoples are there in lift. If lift showing overload than they can automatically go the 0 floor wheather button can press at 2 floor and any other floor. But this system can not be implemented properly by your clients many times they came but not doing their work properly so its a humble request to solve this problem and this problem is in the chandigarh university mohali punjab neckchand tower 3...
Complaint comments  Read comments Complaint category Other

Johnson Lifts — noise from passenger lift in the society

 premvaishali on Nov 24, 2017
I am resident of civitech florencia, ramprastha greens, vaishali sector-7 ghaziabad facing hammering noise from lift installed and maitained by johson. When lift is moving up or down and stopping at any floor generating hammering noise coming in my flat. On 22/11/2017 i tried to made a complaing to johnson regional office in noida but hey refuse to entertain saying complaint should come from society rwa and their designated maintainance staff. On my request maintainance staff also inform jonhson maintenance staff but no actiong is taken. This is a serious complaint creating health issue to me and...
Complaint comments  Read comments Complaint category Utility Services

Johnson Lifts — johnson lift amc

 ryansapts on Nov 16, 2017
Sir/madam,

We bringing into your kind attention that, we are located at 3b/15 ryans apts west mada street, srinagar colony, saidapet chennai 600015. We have already requested amc for our johnson lift to your representative mr. Balaji [protected], he also confirmed to send their representative for lift inspection and to collect amc cheque. However till date nobody has come yet and whenever we call they confirm to send their representative but not.

Please look into this and rectify the issue at the earliest

Regards
Ryans apt
[protected]...
Complaint comments  Read comments Complaint category Other

Johnson Lifts — sai tirumala apartment customer care refuge to provide repair of jhonson lg9501 lift as society not taken amc

 vivekn10 on Nov 3, 2017
Hi
Lift #lg9501 has some display board issue. As we have small apartment we have not taken amc.in lift purchase form and contract there is no term and condition that without amc company will not provide any repair or part replacement. As amc is something customer choice if he will be able to accommodate that cost or he will be fine with expenses when it come for any repair.
I called customer service and they are giving excuse without amc no repair.
None of the product in market can say without amc will not repair as amc is customer choice.
As we are ready to pay...
Complaint comments  Read comments [2]Complaint category Appliances

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