BSNL 3G Data Service — Data speed not provided as promised

Address:West Medinipur, West Bengal

My name is Kallok Kr. Dey. My BSNL 3G Service connection [i.e. 3G mobile no.] is [protected]. After I recharged Rs. 1102.00, I was sent a message that reads:
'You have received prepaid credit of Rs.1102 from no.279652 on 28/01/2011 at 08:15:01 PM and your account valid till 24/08/2011 Ref No.[protected]
Time: 28/01/2011 20:12:06 '
But unfortunate thing is this still I am not having the service as promised. Many a times I phoned to the customer care of BSNL but no effective result. Last time they showed piety upon me telling the complaint number which is 6751813.
Now what is left to me - just sit idle and I shall have to believe that an esteemed organisation like BSNL has adopted the custom of cheating their customers this way. And there is none to stop them!
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I Agreed, i recharged my prepaid 3g Sim with RS 606 but i am getting only 1.2 Mbps speed, i told this speed issue to the customer care by calling them on 1503. every time i call them i have to wait almost 30 to 45 minutes to attend their call and they just wants to disconnect the call as soon as possible. I problem is still not solved they are promising speed of 3.2 Mbps but giving me only 1.2 Mbps and also this speed is not constant, it fluctuates every time from 5 KB to 155 KB when i download any file, I want to say BSNL has a very complicated server and network. i don't know about other states but here is BSNL service is not good at all.

BSNL — 3G DATA SERVICE

One GB prepaid plan of Rs400/- of 3G data card sold to me by BSNL office, Gole Ka Mandir, Gwalior is giveing me data search of only 0.68GB every month, form the date I purchased it (13/04/2011) as per the recorded & displayed by the said data card no.([protected]).
Thanking you,
Arvind

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