[Resolved]  BSNL 3G — I am not getting 3G speed

Address:Vadodara, Gujarat

Hi,

My BSNL number is [protected], i have suscribed for 3g internet for 180 days. (Rs 4200 for 180 days) on 5th November 2010.
For 1st few days i got good speed i.e. more than 2Mbps after that from last 1 months or more my speed has dropped to 100Kbps to 500Kbps. I have complained it again and again and every time i get a sms that your complain has been resolved but speed remains the same. i do agree that in between i have got speed up to 2 mbps but that is only for less than 1 hour. please help me as i have made payment for 180 days and not for few hours.

Regards,
Amit
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi,

My BSNL 3g no is [protected]. Same is my Story. I subscribed the 3g connection for 90 days paying 2.5k.
I got a good speed for 10 days.. Now the speed has come far worse than 2g. It hardly gives 20KB speed.

Some time it simply don't load pages.
I dont know where to make complaints & not even have faith on BSNL that they may resolve the issue.
I doubt whether they do even know the traffic overload.

Even if they know, they wont bother to do anything as usual.

Tamseel.
Ram from Andhrapradesh: I have the same problem. after the purchase of the 3g data card, for 1month i got a speed up to 2mbps. now it is very worse less than 20kbps and takes a lot of time to load simple web pages. I dont know whom to complaint. In bsnl office no body is taking care about this. Its happened here only after the launch of docomo 3g. I doubted that these bsnl officials bribed by private operators want the people to flew away to private networks.
My number is [protected]. I am using BSNL internet but 3G signal is very very low at my house (159/75/1-C, Bhusauli Tola, Allahabad). Kindly solve my problem out otherwise I will have to close all my BSNL SIMs, broadband at my home and BSNL landline at my home and go to other operators.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15954
    Pending
    0
    Resolved
    6087
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information