Bharat Sanchar Nigam [BSNL] Complaints & Reviews

DEAR SIR,
MY MOBILE NUMBER IS [protected]

I HAVE A TARIFF PLAN OF 20 PAISE/MINUTE TO ALL BSNL NUMBERS IN INDIA. BUT SUDDENLY IT HAS BEEN CHANGED TO 49 PAISE/MINUTE PLAN. AND THE RIDICULOUS FACT IS THAT MY PLAN IS NOT CHANGING TO ANY OTHER PLAN ANY MORE. I HAVE TRIED TO CHANGE THE PLAN BY APPROPRIATE STV BUT THE PLAN IS NOT CHANGING.

I HAVE CONTACTED CUSTOMER CARE NOT LESS THAN 10 TIMES. BUT THEIR ANSWERS WERE ALSO RIDICULOUS. SOMETIMES THEY SAY YOUR PLAN HAVE BEEN CHANGED AND IT CAN'T BE CHANGED TO ANY OTHER PLAN FOR 1 YEAR. AND SOME TIME THEY SAY SYSTEM PROBLEM, WE CAN'T SAY ANYTHING NOW ,CALL US AFTER 4 HOURS .

I AM FEELING VERY UPSET WITH THIS.PLEASE HELP ME. I JUST WANT MY PLAN CHANGED.

THANK YOU.

sir , i have make complaints to customer care 2 times regarding cancelling the subscription of indiatimes bikinibabes on my phone no. [protected]. nmy complaint docket no. is L25HR2487908 on dec. 25. but they r not taking care of it. they daily cut 5 rs. from my balance . this is going on for 4 days. please unsbscribe this service.

Dear BSNL Representative,

This is with reference to pre paid phone number [protected],belongs to west Bengal circle which is used by my
Brother Mr Manish Singh.address-Shivdanga colliery,post-ningha,asansol-713370

The number is unnecessarily Temporary disconnect towards no genuine reason. and also after several discussion with Bsnl customer care it was not activate.

Requesting you to kindly intervene and restart my number.

Regards,

Rajnish Singh & Manish Singh
[protected]/[protected]

As myself is in out of Siliguri city,want to change my BSNL post paid plan from 725 to 525 from the month of January'12 onwards against the mobile no.[protected].Now this no is available in my Siliguri residence.

Please do the needfull in this week,so that 525 plan may be activated from 1st January'12 onwards in my mobile.


Regards.

Debashis Saha
[protected].(Assam)

My landline telephone[protected] is not working for the last about 15 days. I have logged more than 5 times with toll free number 1500 about 5 to 6 times. I do not understand, how the previously registered complaint gets closed without the rectification of fault. My phone has been dead all these days. Please rectify at the earliest.

DEAR SIR,
WITH REFRENCE TO MY LAND LINE NO [protected] I HAVING BROAD BAND SERVICE,I HAVE GIVEN REQUEST OF CLOSER OF B.B.SERVICE ON MY SAME NO TO CONCERN OFFICER ON 23.09.2011.BUT TILL DATE SERVICE NOT STOPPED AND RENT OF RS.250.00 DEBITED TO MY BILL EVERY MONTH.IN THAT REGARDS I HAVE SO MANY TIMES CALL TO SENIOR OFFICER LIKE PGM,CGM,CMD NEW DELHI ALSO I HAVE SO MANY EMAILS TO CMD AND NODEL OFFICER BUT AFTER THREE MONTHS NO REULT OF ALL THIS COMPLAIN.FUNNY THING IS THAT IN BSNL PGM LEVEL OFFICER DOING WORK OF CLOSER APPLICATION FILE.DURING IN THREE MONTHS I HAVE CALL MORE THEN 100 TIMES BUT THEY NEVER RECEIVE MY CALL AND NOT GIVEN PROPER REPLY BY HIS OFFICE.

Respected,

I could not make any outgoing calls from my mobile No [protected] from mahabaleshwar (pratapgad) i.e. in cell one network from 24/12/2011. My sim is BSNL Maharashtra. not able to receive Incomming & outgoing call as well as SMS Iam getting feedback ( THE SUBSCRIBER U CALLED IS NOT ANSWERING ). Connection is of prepaid and balance available is Rs- 200/- and validity up to life time my email id is [protected]@gmail.com...pls do it needful

my phone is dead[protected]
cons.name- hemanshu c. vora ,tilak rd, shrawgi towers,akola [m.s.]-444001

I have never subscribed beauty tips service from any service provider and forcibly I get SMS from BV-CAINTK
"Your subscription for Beauty Tips service will be renewed after two days. Send UNSUBBT to unsubscribe"
but there is not found any details to send UNSUBBT message and from many months my balance is deducted
from the BV- CAINTK . This is completely a fraud. Please take necessary steps to prevent such kind of fraud
For this I will be thank full for you.My Mobile no. is [protected].

Dear sir/madam
i am using postpaid connection of bsnl.i have try many times for ebill at my E-mail Id.in roam area in found that the customer care no of bsnl not present also i am using 3g modem in home but it never start i complain in rajnagar office but there they send me to another to another person.

I have requested for free sample games on demand and I have not made any request to continued it. But you have continued it and charged in bill. I have requested to unsubscribe it to customer care , but still it is continued. Pl unsubscribe it with immediate effect.
my broadband std no. is[protected]

The BSNL raised bills without providing any service to land line number 24345295, which was under MANIK JOD scheme having BROAD BAND connection. In 2010 I have submitted a letter intimating that BSNL can not demand any charge for the period for which they did not provide any service and requested them to disconnect the land line as I was disgusted with them for nonattending my repeated requests to get proper service. Subsequently, I have taken TATA PHOTON + which is doing well. The BSNL today on 25/12/2011 served me an SMS to the effect that I am to pay the dues for the MANIK JOD connection.

Hello Sir,

I am writing this complaint after a very long period of struggle to get my faulty modem replaced.
I have recently taken BSNL's broadband connection. I bought a modem of approximately Rs. 1800; I used it for one month--- one day it stopped working and I was told its faulty-- It was November 13th, 2011 and today is December 24th 2011.

When I asked for a replacement, they were to give me a very old modem instead of my brand new modem saying its atleast in a working condition.
I spoke to Mr. Parmar from Naranpura( Ahmedabad) office who is the so-called Regional Head- and the only answer I got from him is "This is not our problem". I really could not believe it.
Not just that. They made me speak to 10 different people but honestly, no one has helped me !!!

Please whoever is handling this case-- I seek for a resolution soon.
My Landline number is[protected]


Rs 1800 is not the problem- the actual matter is after taking that huge an amount from your customer, you just cannot say " this is not our problem".
You are only looting your Janta --- BSNL is a government venture. I hope you understand that Government is "Of the people, By the people and For the people"


Mr Parmar- is the one who could have helped me but he has taken me for granted like all the other customers. But I am one of those who would go to any extent to seek a resolution. Please help me out with this.

Hello Sir,
Yesterday, on 23-Dec-2011, near 10:15 AM, I have recharged my mobile for GPRS Scheme with Rs. 98. I got successful transaction message, and even my balance is debited from my bank account, but I didn't get 3 GB for which I have made recharge. Even I have made call in customer care, but didn't get satisfied answer. After this, I have registered complaint, and my complaint number is, "L[protected]". But still I don't get any reply or solution. Today, again I have made call but, customer care executive told me wait again.

I trust to your company BSNL believe that you don't make your customer fool.

So, I hope you will listen me and justify me as soon as possible.

Thank you in Advance

THESE BSNL STAFS ARE STUPID FELOWS.... ESPECIALY IN KERALA MAVELIKARA CHENNITHALA REGION, !!!!!!!!
THEY WANN TO PASS DUTY TIME FOR THR PERSONAL BENFITS!!!!!!
SINCE 1MONTH AM CALLING BSNL OFFICERS 2 SOLVE MY PROBLEM IN MY BROADBAND CONNECTION ...
SOMETIMES THEY NOT ANSWERING MY CALLS
SOMETIMES TELLING TOMOROW WE WILL COME,,... BUT ...........

LAST YEAR ONE BSNL LINE TECNICIAN TAKE MY OWN MODEM FOR REPAIRING AND DIDNT BACK!!!! AFTER ALL I BOUGHT NEW MODEM FRM MARKET FOR Rs 2350... cheating na?????????

LAAZY BSNL GUYS................ STUPID USELESS FELOWS...................

SHIJU GEORGE
EBENEZER
MAVELIKARA
[protected]
DEC[protected]

I want to unsubscribe wap model of the day which send via this site:- (http://wap1.indiatimes,com/wapsub.html?t= subwapmodel30&p=dd&a=1). I am trying to unsubscribe in many ways but in vain. So i requested you to kindly unsubscribe this daily message from my BSNL mobile number [protected] (NE circle) from Arunachal pradesh, because the service deducted from my account monthly and for your info. i am not using this wap model. Therefore, lastly requested you unsubscribe this daily message from my number and stop before the service deducted from my account.
Thanking you in anticipation.

mai date : 17.12.2011 do BSNL 2g plan ke ander 555 rupye se recharge karbaya tha! jismai 15 gb data milna chahia tha ! nahi meela. kya kru?

i m a user of BSNL EVDO from last 6 months. but at the time of last recharge, BSNL CSC person made a mistake at time of recharge. i pay him for 44o recharge, in thias i will get 15 days unlimited. but he made a top-up instead of recharge. so i get some 400 rs which will deducted from my account at mb usage. this will be zero in 2 hours. next day went to BSNL office for clarification of the problem. but they will waste my time(approx. 1 month). i done all the effort at the office for my recharge, but all in vain. so plz tell me what i will do to get my money back or recharge.....

My Telephone[protected]Kerala, Alappuzha SSA, Mavelikara- Chennithala) becomes fault once in every 10 to 15 days and not properly repaired. At present dead from 15-12-11. No responde to my complaints.
After each complaint I have to contact higher officials. Each complaints are attended after 5-10 days. Again becomes falult within 7 or 10 days.

Yohannan Mathai

ref.phno.[protected] addr-goenka nagar, new radhakisan plot, akola
our telephone is dead since last 15 days. we had complaint about it on 198 number.
kindly do the needful at ur earliest.

thanks

mob.no.[protected]