[Resolved]  BSNL- ASSAM CIRCLE — TELEPHONE AND BROADBAND NOT WORKING FOR OVER ONE YEAR

Address:Kamrup Metropolitan, Assam

With the idea to get good Broad Band Connectivity and Service we had installed Tel no 2733321 with a Broad Band Router.
The telephone worked for about 3 months after installation and therefater neither the Telephone or Broadband is working.
We have made innumerable complaints and every time we are told that there is a cable fault and will be rectified by next week.
This next week has not come for the last 8 months and BSNL is aggresively advertising 3G connections.
If some one can take cognigence of this complaint and arrange to rectify the phone and broadband connection.
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Aug 13, 2020
Complaint marked as Resolved 
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Actually, BSNL officials of Assam always try to put a deaf ear on such complaints. Each and every official tries to fled away putting blames on others. For example, if you ask why your enternet speed is so slow, they will say- "no, it's ok from my side. There may some fault in your line. Ask the lineman of your local exchange to correct it (as if problame in the line or delay in checking of the faulty line by the lineman is not their look out)." Again, if you complain repeatedly, they will say- "your computer may be defective, upgrade/replace it with a new one."
So, the solution you may expect is "zero". There is no integration among their different wings. You have to run from one wing to other. Just go on paying their monthly bills blindly, they will be happy. Oh god, save this BSNL.
Dear Sir,
I had submitted my post paid sim to the b.s.n.l office guwahati bearing the cell no.[protected] with the requisite documents along with the latest bill payment reciept for the conversion of the number from post paid to pre-paid on 05.09.2011. I had also delivered the alternate sim for the purpose of conversion but till date the requested conversion not activated yet. Therefore I request the B.S.N.L authorities to do the immediate step to activate the service.

Your's faithfull customer
Md. Fayezur Rahman
Hatigaon Chariali, Guwahati-38
With the idea to get good Broad Band Connectivity and Service we had installed Tel no 2452211 with a Broad Band Router.
The telephone have worked good.but We have made innumerable complaints and every time we are told that there is a cable fault and will be rectified by next week.Every day called to our office and ask your phone is woking.Please arrange to rectify the phone and broadband connection as soon as possible
My broadband connection was out of order for last three month whereas several complain was lodged for the same. The error shown 678. I personally requested the broad band section at Panbazar of BSNL. But till now broadband is out of order. My telephone no. is[protected]
Very slow speed, weak signal and not getting 3g network infact from one month

Dear sir,
I am not getting 3 g network or signal in any of our bsnl numbers at the place mentioned below, from past one month, and even the 2g signals are also very weak. Please check that we get the 3g as soon as possible. ( I think there is a problem in the tower or something like that)
no's [protected], [protected], etc
address from where 3g network is not recieved
house no 18, C/O annada kumar bharali, jyotinagar tiniali, (ganesh nagar path) p o bamunimaidan, mrd road, guwahati 781021, assam, india.
Thankyou.
Yours sincerely,
amit dipta bharali (+[protected]
I m not able to browse net from my wifi for abt last ten days. I hve given complain but didn't recieve any proper response. I also called the respected executibe but he also seem to be not recieving the call. Plz help my another month is again going yo be completed.
My wimax id. SB10006499
MOB. [protected]
ABDUL KADIR BARBHUIYA
In ASSAM, bsnl authority is not able 2 provide a suitable 3g service...
According 2 bsnl ASSAM, 8-12 days is a month...coz...njoy 3g service only 8-12 days in a month...
i[censored] ask them about ur problem, they reply-...what...where...why...???????
its all about from luck...not from their work...
Sir,

I got the post paid mobile connection (No. [protected]) from Assam circle probably in the year 2005 or 2006 while I was posted in Assam. Now I have been transferred from Assam and accordingly I opted for PORT IN to Kolkata Circle, BSNL on 13/02/2018. But my request for PORT IN was rejected with the observation that 90 days has not yet been completed to my connection, it is true since I got the connection in the year 2005 or 2006. Again I opted for PORT IN to Kolkata Circle, BSNL on 16/03/2018 but as on date I has not yet considered. it is requested kindly to consider my option for PORT IN to Kolkata Circle, BSNL.

Thanking you,
A S Kundu

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