[Resolved]  BSNL Bangalore — Long delay in shifting telephone!

Sub:poor service of BSNL
Ref : Land line #[protected] in the name of Manjula. N. W/o K. Santhosh

Sir / Madam,
we are the users of BSNL phone from past 10+ years and we are interested to go for broad band connection too.But the problem is our phone which was requested for Shifting from Ganapathi pura, Kanakapura road to Kaikondarahalli, Sarjapur road on 8th May is pending till date.

We have personally submitted the letter of shifting @ Jayanagar exchange on 8th May. Today we are on 18th June and regret the service incompletion.

We want to know the below now:

1. How much more time does BSNL requires for this shifting activity????

2. Whom should we contact for this activity (we have visited koramangala exchange, HSR layout exchange and Carmelram exchange near Kanneli several times but invain.

3. In case if there is any feasibility issues we need to look for some alternatives.

4. We came to know that our work order is released quite long back and then where exactly is the issue?????

Also with such attitude in this competitive world, you are forcing us to go for private connections like Airtel and others.

Looking forward in anticipation of a early / favourable reply & action from the concerned authorities

rgds...Santhosh

I just wanted to shift my home internet as well as phone line[protected]from Adugodi to Maruthi Nagar. It has become to 3 days that we could not find where to submit our application. Information given by customer care doesnt seem to be right one. As per information given by customer care i went to koramangala BDA complex telephone exchange they did not accept the application.

Can i also know how much time BSNL requires for shifting activity?

Even my existing internet is down from 1 month and no body turned up after talking to customer care so many times but they took 40 min to 1 hr in keeping us on hold.

Because of this bad service people are forced to goto private service. Note that its just because of BAD Service.

Kindly revert on this as early as possible.

Regards,
Manjunath B.J

sub:poor service of BSNL

Mr Ghosh PGM, we are also facing big problem.

sir,

we are the users of BSNL phone from past 5 month and since 5 months we have not seen our phone active for 1 week continously. we have broad band connection too but still we are using Hath way since 1 year.We have filed our phone shifting application one month before. we were told that it will be shifted in one week but still its not happened. today also we checked with HSR layout exchange and they said there is a line problem in in sector 2 but very next to our house is a house whose BSNL setup is working and there is not line problem. The exchange people dont want to work we went to the exchange today and there is no employee sitting in the office.

Looking forward for immigiate effect. Having hopes on you only else we have to get it disconnected.
My BSNL number is[protected].

Thanks

we have given request for the transfer if telephone no 25740300 on 09/09/09 in the yediur of bangaolre they have told to do it within three days from our complaint but we don`t know the status still now please reply