Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear Sir/Ma'am,

I have been getting messages from unknown numbers lately. First it was in the beginning when i bought my BSNL sim... I used to get many calls from guys in Belgaum saying that my number actually belonged to a friend of theirs, where I got my sim, that they're the police, they want to know my location, name, etc. and they were asking me to change my sim. I used to get many calls from them for about a month. It finally stopped after a while. That was a year back. I kinda got calls from about 6 -8 numbers from Belgaum.
I've been getting calls from one of those numbers again.
And then a few days ago a got a forwarded message from an unknown number [[protected]]. I asked who it was. No reply. I asked again after a few days (i.e., today) and i got a call from that number. There was swearing from the other side and the person was asking me whether I was Nisha and whether I study in bangalore and that my number was given to him by some paramedical store guy and that my number's from bangalore. they were asking for my name, what I was doing, etc.
Later on today I started getting messages from another number. I thought it was some of my good friends from class playing with me. It turned out that it was some unknown guy called Sanjan who was saying that he was my close friend. I never knew a Sanjan in my life.

Same thing with Airtel. I kept getting messages from this unknown Airtel number saying "I love you so much Sangeethaji."

And within one or two days after I bought my Tata Docomo sim (i used it as my personal number - for 3 of my close friends n family), I got a message from some Karthik (Airtel number, [protected]) or someone... asking for my name and whether we can be friends.

It's bothering me. Getting messages from these unknown men annoys and worries me. I simply don't understand where they get my numbers from.

That Sanjan guy's messaging me. now he's saying that he's Shankar [[protected]]... I've got no idea who these people are. And it's disturbing.

When I go online in Yahoo! messenger, it's like this (because i have an ID which has my name in it). I can manage that somehow. I've got no idea who these people are. It's like I have no privacy when I get messages from unknown numbers pretty oft in my mobile.

Thank you!

Sangeetha

Hi,

I have applied for shifting my bsnl broadband connection one and half month ago from BTM to Rupenagrahara, but still did not get connection,
And one more thing i want to know that will i be getting bill during shift till i did not get connection back.

Regards
Surendra Jain

Address:
Golden Heritage Apartment
Rupenagrahara Near Bommanahalli.
Bangalore

Dear Sir,
Reg:- broadband[protected] plan 299 combo converted into 750 plus unlimited

I am very much fed up from the behavior of staff of Gomti Nagar exchange, specially SDO Mr M.S. Verma & Mr. Bhuvendra Kumar.
Phone remains always out of order and no complaint is heard by SDO and customer care.
Further, I had given application on[protected] to SDO Gomti Nagar to change my plan from 299 combo to 750 plus unlimited. And after confirmation from SDO Gomti Nagar & Mr. Bhuvendra Kumar, as well as from customer care, on[protected], I started to use it.
Now Mr. Bhuvendra Kumar says that plan is backed due to server problem. SDO Mr. M.S. Verma who is most hopeless employee of your department and Mr. Bhuvendra Kumar are not in a position to give satisfactory answers.
Under the circumstances and due to the behavior of SDO Gomti Nagar, I request you to kindly disconnect my connection. And I, will not further be responsible for any billing.
If a restrict action is not taken against SDO Gomti Nagar and Mr. Bhuvendra Kumar, then I will reluctantly be compelled to complain to Ministry of Communication and register a case in Consumer forum.
I hope for a favourable reply.

Your faithfully,
P. K. Sadhwani
Vijay Khand,
Gomti Nagar,
Lucknow.
Contact no:- [protected]

dear sir,

my land phone no:[protected] not working for last 1 month.Iam already complaint to BSNL office perinjanam, they yet not do anything till today.so pls do over that complaint.

Thanking you,

Deer sir
I am Bsnl Std Pco operator from last seven year I want take ISD facility on my working std pco no [protected]
On new std pco connection bsnl proved ISD facility minimum security deposit 300/- only
But my security deposit is 5000/- after then bsnl officers don’t give ISD facility on my pco
Sir you r requested plz open ISD facility no my number [protected]

MY BSNL LAND LINE TELEPHONE OUT OF ORDER SINCE 06.07.2009 I HAVE LOGED COMPLAINT THROUGH COMPUTER COMPLAINT SYSTEM AS GIVEN BELOW

06/07/2009 COMPLAINT NO. 12065
08/07/2009 COMPLAINT NO. 5529
09/07/2009 COMPLAINT NO. 12160
16/07/2009 COMPLAINT NO. 12516

ALSO REQUESTED PERSONNALY TO SDE JWALAPUR ON HIS MOBILE NO. [protected] ON 14/07/09. THERE IS NO RESPONSE TILL NOW.

PREM SINGH
TEL NO.[protected]
JWALAPUR HARDWAR UTTARAKHAND

i am using Bsnl students suvidha connection for almost 1year.my number is [protected].5 days ago i bought a validity recharge coupon of 165 rupees.when i tried to recharge with the voucher i got a message that "network is busy please try later".when i tried after some time it said " vocher is pending".i did wait for abt 3 hours and then contacted bsnl customer care.they said please wait for another 6 hours, this may be due to our server problem etc..after waiting for 6 hours i tried to recharge again and again i got the same message that the voucher is pending.i registered a complained with the customer care and my complaint number was KL[protected].they asked me to wait for another 24 hours and try to recharge.this time also it dint worked..after waiting for 24hours i again contacted the customer care and every time they said my complaint is under consideration and wait for say 6hours..i contacted the customer care 6 times after waiting for the time specified.then when i contacted them for the seventh time they said your problem is solved and the complaint is marked as solved.please wait for another 6 hour and the recharge will be done.
but it didnt worked this time too...
then today morning i went to the customer care at statue trivandrum in person and contact the officer there, he took a photocopy of my voucher and said my problem will be solved today itself...but till now the problem persists and am not able to call my clients..
please do something...

Dear Sir,
My BSNL Wireless is not working Propely and when I contacted the BSNL Toll Free No[protected].They Told me to Complaint to 12678.As they are Harrasing me and As I have to Do my work on wireless computer and they are not replacing my Modem as they have given me an old modem.Please take an action aginst BSNL.Thanks
With Regards,
Puneet Pal Singh Bhogal
Tel-[protected]

i got a excel prepaid uttaranchal sim of phone no. [protected] when ever i changes the handset or reinsert the sim in phone they deduct 2Rs for requesting gprs and mms settings and i dont use any of this service i had called the cc they tell me about some option which i didn't find in my phone to switch it off so i request you to please deactivate this sms mms settings service from my phone or pls don't charge me for that

SUBJECT ITSELF IS VERY LONG BEING NOT IN MOOD DUE REPEATED PROBLEM OF NON-AVAILIBILITY OF SPECIALLY INTERNET. BUT IT IS ALSO HAPPENING THAT BECAUSE OF FAILURE OF LANDLINE INTERNET IS NOT AVAILABLE.

DURIONG LAST 3/4 MONTHS THIS HAS BECOME A REGULAR OCCASIONS OF SUCH FAILURE FOR WHICH COMPLAINS WERE ALSO LODGED. THE LINE MAN AS WELL AS THE I/C OFFICER ON LINE NUMBER- IS NOT MOSTLY CONTACTABLE ON THE GROUNDS OF- DEPLOYED ON FAULT REPAIRING -

I HAVE CAME ACROSS THAT FOR NOT PROVIDING THE SERVICES AS ABOVE FOR MORE THAN 72 HOURS THEN THE RENT/INTERNET CHARGES CAN NOT BE RECOVERED AS HAS BEEN SETTLED BY SOME JUDICIAL PRONOUNCEMENT. IS IT CORRECT ?

I HAVE ALSO ADDRESSED ONE LETTER ON THE ABOVE LINES TO BSNL TIME TO TIME WHICH IS ON SUPPOSED TO BE ON THEIR RECORD BEING AUTOMATICE COMPLAIN SYSTEM-. URJABEN

More than one month have passed since I applied for a broadband connection. Location - NitiKhand, indirapuram, Ghaziabad.

After umpteen number of calls to customer care and JE / SDO office no favorable result has came.

This is the second time I am facing problem from BSNL Bangalore in shifting the landline from one home to another in the same BSNL region.
When I shifted my home from 5th Phase to 1st Phase JP Nagar, they to more than 3 months for transferring the connection. This was also successful as I was running to Jayanagar 5th and 7th block (Yediyoor) offices everyday leaving all my daily work.

This is the most irrsponsible public service I have ever heard in my life.
Now that I have shifted my house within same premises in 1st phase and even after 2 weeks of applying for transfer, the old connection is not even disconnected allowing its mis-use.

And everytime they promise the transfer will happen in 7 to 10days.. So nice to hear!!!

Can someone higher authority look into as why JP nagar BSNL office works in suich worst condition in providing public service?

Respected inspector,

My self Dilip D Vaghamshi reside at DABHOI district BARODA and I have been cheated by BSNL

i purchased a BSNL Sim on dated[protected].but sim not activated till date pls resolve the problem as soon as possible my BSNL No- [protected] and sim card No is[protected]
i have to call customer service and they are not giving me satisfied reply. visited BSNL office in dabhoi but everytime there is not responsible person available, and every time they told me that "COME LATER SIR IS NOT AVAILABLE" hence I dont know that who can solve my problem.

My alternative contact number is [protected]

Dilip Vaghamshi...

To
The Chief General Manager,
Calcutta Telephones,
Kolkata.

Sir,

Sub: Delay in provision of Broadband service.

I applied for provision of Broadband service on 30.06.2009 at the Joka Telephone Exchange against my telephone number[protected]vide Case Mark No. S.A. Code W.O. No.(s) - KTL/H/NC/HA/09-10/0178 and KTL/H/DC/DL/09-10/0177 w.o. date 30.06.2009. Application Form no. MS/0185296). I was told by one officer at Joka Telephone Exchange that I would be provided with the service within a maximum of one week's time. But till date (even after 16 days) the service has not been provided. I request your kindself to look into the matter and arrange to provide me with the Broadband service without any further delay.

The best and worst service and interaction with customer is too poor worst with BSNL.Dont know what happening with this national wide big service provider.The employees are very less technically skilled and even they didnt know about the particular what about we are asking for.And they always try to skip delay the work and didnt want to make the work get it done.always they use to say " work is pending with some third parties" ...In my case i was applied for telephone connection in kothapet exchange.they recorded my order and said with in two days i will get connection, after 1 month of no response i went to exchange and while enquiring they told the exchange associated to my area was affected due to rains and the connectivity broken ..new connections are not possible wait for three months.I felt unhappy about how these employees are doing jobs...with out any efforts and doing no work.Later i went to JTO in the exchange and he suggested to opt for WLL phone as new landline conections is having problems.they created new order and routed me to the concerned office. i went there and asked about the connection they said wll phones out of stock ...it will take one month...

OHH God...damn BSNL...again after one month i went for the office and enquired about the connection and now they are saying server is down ... we are unable to track your order details ...

Could any one of you please blow out away BSNL for the god sake...

sir my bsnl no.[protected] is not dialing while incoming is there.my connection is of chattisgarh and presently i am at rajasthan.kindly help thanking you.

Hi

I'm from Gurgaon and I want to buy a new BSNL EVDO Card. I walked into the Gurgaon Telegram office where BSNL sells its EVDO Card in Gurgaon and I talked to Customer service and also visit mail telephone exchange to apply EVDO Card for my laptop. I had to visit the office many many times and every time I went there they would tell me they have no stocks. It happening from last 2 months and one office lady told me that it will took about one more months to come the Stock in Gurgaon.

Its really bad and I realise why people choose Reliance and Tata Indicom instead of BSNL because of poor service and negligency of customer

Myself is Vishal Nimbark, sir my address is B103, PMO colony, C-58/20, sector 62 Noida.

Sir, i had applied for BSNL Broadband connection though a consultant but after 15 days of waiting he has told us that bsnl broadband service is not available in ur area, so finaly we have told him that we dont want the connection. Afterwards we did not received any call from BSNL office.

But now even if we dont have any phoneline, dont have any modem and BSNL has given us a bill of Rs. 2078, the given phone number is S[protected]. I had not recieved first bill. I got second bill at my address.

we have been to BSNL office, sector 62 and met many of the officers, but none of them is responding properly, one of them said us to pay the bill. why we should pay even when we are not having any connection????

I HOPE U WILL DO NEEDED ACTIONS IN FRONT OF THE OFFICERS WHO ARE NOT EVEN CARING FOR CHECKING WHETHER THEY HAVE PROVIDED CONNECTION OR NOT, AND JUST THROWING BILLS AND WASTING TIME OF PEOPLE.

i am using BSNL prepaid service. I dont know, hw a service activated on my no. [protected]. i discussed several times to customer care & called the nos suggset by them to deactivate the service. but still it is pending.
what should i do?

SIR

I am ANIRUDDHA SINHA lives in Bolpur.I bought a BSNL ZTE EV-DO from bolpur BSNL office on 24.04.2009.(Reg no.202505).As I was told the monthly charge is Rs.500+ tax.But they have send me the bill amount of Rs.1572 for the month of april(for 7 days) and for the month of may(for 31 days).After long conversation with the SDO i had paid Rs746.Now again for the month of june they send me the bill of Rs.755 in stead of Rs.500+tax(10%).So I am requesting you to kindly look after this matter as early as possible.