[Resolved]  BSNL — illegal deduction from bsnl

Address:Murshidabad, West Bengal

my name is shyamal kar
my mobile no: [protected]

to day afternoon i received a call and after call ending received a message from bsnl like it" word bsnl alert has activated in your mobile and Rs25/- charged" i am a old customer of bsnl. no illegal deduction was done in my mobile. what is the matter that illegal deduction was made by mobile no. what is a cheating business of bsnl? please arrange to refund my money as soon as possible and take n/a to stop unwated message and call permanently for all customer for prevention cheating businees
thank you
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Aug 13, 2020
Complaint marked as Resolved 
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BSNL — Illegal deduction

1)That I purchased a new mobile connection of Bsnl Punjab (sangrur) on 26February2009 with Sim no[protected] with mobile no [protected] and PUK NO 57055607 worth Rs 200/- and assured talk time of Rs 200/- from Barnala (Sangrur)
2)That it got activated on the early morning of 27February2009
3)That I got a message from 55666 at around eight o clock on 27February2009 that i have subscribed to LOVEOLOGY and if I wish to undo this service i must sms to 55666
4)That despite my repeated attempts I could not do that because the network was busy
5)That at around nine o clock i received a message from 55666030 informing me about the fact that Rs30/- have been deducted from my balance as charges for the subscription for LOVEOLOGY on 27February2009
6)That I confirmed my account balance and around Rs32/-had been deducted from my balance
7)That I rushed to the Barnala Telephone Exchange and found many people with similar complaints
8)That the clerk of the office expressed helplessness and told me to contact Customer Care and showed me a list of services and said LOVEOLOGY service does not exist
9)That no body attended to my complaint at Bsnl Customer Care No [protected]
10)That I received some indecent and immature sms during this period
11)That not even a single official was around to attend to the complaints at 03.45pm at Barnala Telephone Exchange on 27February2009
12)That finally some friend advised me to send sms to 55666 with UNSUB and when i did that Rs1.50 was again deducted from my balance
13)That I am still not sure if I would receive those stupid messages and if they may not again resort to illegal deductions
Keeping all these facts i wish to get my hard earned money back and also I wish to get rid of that cheap service of LOVEOLOGY
hello sir.
my name is pankaj joshi my phone no. is[protected].i want unsubscribe service message which meet me at 12:23 pm at every day. i sent various message but my problem is not solve .so i request to say please solve me problem.thank you

BSNL — illegal deduction of call charges

ihave got bsnl 2g connection with no. [protected] against my land line connection no.[protected] with the scheme that call from mob. no. to land line will be free. but there is call charges charged against the scheme. complain was given at [protected] and attendant assured to solve the issue within 24 hrs. but till the day problem continues.
kindly help me to deactivate the following services from bsnl because we did not get proper treatment from bsnl(complaint al ready logged in bsnl)
kindly deactivate the following services immediately to save illegal deduction from you
[protected] Td from 52906
[protected] CRIC from 52906
[protected] CRI from 56505
[protected] CRI from 52906

and totally stop unwanted message and call immediately to the following numbers
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
kindly deactivate the following services immediately and stop unwanted message and call immediately
[protected] love tips for girl 59595
[protected] hungama from 54646
dnd
[protected]
[protected]
[protected]
Dear sir,
my all complaint are solved by your help.bsnl provider harash us unwanted message and call to every customer and forcefully activated value added service and deducting illegally from balance. please do need ful to this illegal matter and arrange to refund money.
here are some problems of bsnl pl help me
immediate deactivate the following services and save us from illegal deduction money
[protected] bollywood diva from 58888
[protected] cocktail from 59595

immediately stop unwanted call and message from your provider
[protected]
[protected]
[protected]
[protected]

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