[Resolved] BSNL Broadband — new broadband connection -hidden cost its huge beware | |
hey friends and new broadband users-if you are planning to get a new broadband connection and receving the connection any way in between a month ie after 05 of that month beware. The billing is strange they will squeeze you and get a whole sum amount from you. you will be charged proportionate of your land line connection and broadband connection, ...then usage is also proportionate you cannot use as per your plan charge for that first month..if you the whole down loadable limit of your plan then...ur fallen in the mouse trap... after there strange calculation o[censored]sage for that month the rest you used will be billed extra and end up in a very big billl. so mind blowing. example in our home i got a combo 500 c plan...i applied months back but they were kind enough to give a connection after 5 months .(my sister was pregnant 7 months when we applied for connection, we got connection after her delivery, it was for her to chat with her husband during that period, but got connection after her delivery ) on 12 of a month we got new connection...500 c home with a download limit of 1.5gb...so what we brothers done we used the whole 1.3 GB according to the plan.to our next month a huge bill of 500 (advance collection of one month bill)+250 (installation charge ..even though modem was ours, not from bsnl)+370 (broadband charge for that rest of the days after 12th of that month ..they calculated proportional instead of 500 plan charge for a month) + additional broadband usage or 700 rs (my usage they calculate as 700 MB for that month which i thought was of 1.5 GB as per my 500 combo plan so the rest 700 MB they billed as extra usage so 700 clean in bsnl big dads pocket+ phone rental of 90 rs + phone usage of 120 rs (there is 150 free calls in 500 combo plan) so everything came to be a huge total of (250+370+700+90+120) +* 12.33 % tax on this amount + 500(deposit) =2290 rs for that month which i expected to be 500 rs as per my 500 combo connection ie four times more ...so beware of taking a connection before 5 th of any month . Many of you had this type accidents i know so i put this for the others to be cautioned BSNL is highly Commercial..like a private company ...Airtel, Tata, Ashianet are not really bad i realize now Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
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ya!!! they are giving hidden costs
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001