[Resolved]  BSNL Broadband — Not working for past 3 weeks

Hi

I am residing at Rammurthy Nagar Bangalore.
For past 3 weeks the broad band connection is not working.
Already we tried giving complaint to BSNL Rammurthy nagar branch but all in vain.
Yesterday we got the telephone bill and the complete broad band charge is levied.

Why should we pay when the service is not provided?
At least there should be some discounts when the service is not provided.
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Aug 13, 2020
Complaint marked as Resolved 
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BSNL in pethatic to say the least, my broadband connection is down since 15 days, no action have been taken, their technical staff is so poor that they dont understand whats the prob. is, and how to solve it. customer care is also as bad.
why r they providing service when they cant back it my with gud support...
MY Advice will b NOT to go with BSNL, cause once its down...u have no one to support n solve the matter...

Amit Uniyal
Dehradun
Uttranchal INDIA
Hi,

I am totally shocked and fade up with BSNL Broadband Service as for last 6 months or more I couldn’t consume a single bit of data through BSNL Broadband. I visited personally to Area Manager of BSNL at Satyabala, Howrah, West Bengal but only a few days service was provided to me after that visit. One more thing, that, no technically skilled person is engaged in our local exchange for resolving the connection problem except providing an assurance to the customers for an indefinite period. This is my good luck that I am equipped with another Reliance Broadband Connection and it works exceptionally trouble free and till now I am managing all of my jobs only through it. I don’t know whether in near future BSNL will be able to achieve the up to the mark benchmark like Reliance or other ISPs or simply continue the habit of fetching money from subscribers without providing desired service.
My PH. No. is 26584520. Please send me User name & Password, send me Contact number.

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