[Resolved]  BSNL Broadband — broad band

BSNL Broad band connection
Posted:[protected] by Sreekumar.NGSend email


exess bill
EXCESS BILLING
To,
A.O. (TR)
kottayam Telecom District
BSNL,

Subject: Excess billing on yearly payment of broadband connection undergovernment/PSU scheme Telephone Number - [protected]
Dear sir,
I may report the following points for the consideration of BSNL Authorities.
(1) I have already taken a broad band connection under government/PSU scheme under combo-plan
500C( connection taken as plan 250 and converted to the present scheme within a week)
(2) while taking the connection BSNL officials and the catelogue offered a discount of 20%
government employees
(3) On my first bill for one year it is billed for full amount in the case of general plan(Rs5000/-)without allowing discount
(4) On enquiory BSNL officials interpretted that the discount is applicable only for monthly payment. That means if I pay monthly ; total payment will be 12 X Rs 400 = 4800/- only on piecemeal manner of Rs 400 per month. But anual bill issued to me is for7032 including modem charges in which yearly payment mentioned as 5000/- which resulted a loss of Rs 200/- to me and the entire amount have paid in advance resulting loss in interest portion also

this is injustice, please look in to the matter




Regards
sreekumar.N.G
Devadatham
Thuruthy.P.O
kottayam
Kerala
[protected]@yahoo.co.in
[protected]@gmail.com


C.C. to:
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[protected]@bsnl.in
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