BSNL Broadband — Plan Not Chnaged since one month

I an changed my Broadband plan from home250 to BB500 on phone no.[protected] since[protected]
Order no. 6130162
complaint no. 6578700
But after one month my plan is not changed and my bill value is very high for this.
Why paln changing is too late.
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DEAR SIR
MY SELF KULWINDER SINGH, I AM STUDENT AND DIOING MBA, SO I HARDLY NEED OF BSNL BROADBAND SERVICE, PRESENTLY 1 GB CONNECTION IS WORKING AT MY HOME BUT I WANT TO UPGRADE TO UNLIMITED, REGARDING THIS I NUMBER OF TIMES VISITED BARNALA ( PUNJAB) EXCHANGE AND GIVEN THREE TIMES WRITTEN APPLICATION TO BARNALA EXCHANGE AND I DO PHONE CALLS ON DAILY BASIS FOR KIND REMEMBER BUT NO BODY TO READY TO DO IT. PL HELP ME
PHONE NO [protected]
USERNAME assa166
VPO PAKHO KE
TEH AND DISTT BARNALA
PH NO [protected]
[protected]

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