BSNL Broadband — Delay in Getting new connection

Hi

I am Aniket from Bangalore, I have applied for BSNL broadband last week.

Its been more than 10 days now I have not got my connection. It was supposed to happen in 2 days as per the BSNL personnel.

Is there someone who can help me with this please?

My Vide work Order # 29017862
Lead # 53541
Exchange: Yashwanthpura.

Kindly help me

Thanks in advance,
Aniket
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Comments

Its just ten days ryt.. don worry man i had applied on August 1st and still didn't receive... Some serious action has to be taken on these ppl. They are jus waiting for money.
Sir,

I have Registered for getting New Broad Band Connection around one month back
Lead ID TN CHE [protected], I am having Land Connection[protected], only
thing I have to get new Broad Band Connection. Till date BB Connection has not given, when I checked with Local (Kalpakkam) Office, they replied that they didn't get any instruction or any ID (ie. TN CHE [protected]) for giving connection. Hence I am requesting you to make necessary arrangement to give BB Connection on SOS basis.



Place: KALPAKKAM V. NAMBI ARURAN.
Date : 27.03.2011
We had also given the application for Broadband+LL connection with all the necessary supporting document and deposit amount on the 2nd of March. We were assured that the connection would be up and running before the 7th of march. Till date nothing has happened and every time we go and ask the "very efficient and competent" BSNL officials, the only answer is that it should be done in 2-3 days.

Why couldn't they have just said it on the onset that its going to take a month or so. Why to give false commitment to people. Now I am stuck in the middle where I think that if its a matter of 2-3 days then if I have waited so much then let me check 2-3 days, however if I would have know in the beginning that its going to take so long, I could have taken a better decision [of not going with BSNL and instead with Airtel], my connection would have been up and running within 2-3 days.

Details :

Application # : N528352
Name : Ankit Gulati
Address : 287-1st Floor, Sector-5, Vaishali, Ghaziabad-201010
Dear Sir / Madam,
I have applied for a new BSNL land line + broadband connection on 18th July, 2011. I had paid 1000 rupees to agent for which I was given cash receipt but no written details even on asking. Although, I was told that 5000 rupees are as refundable security deposit for landline and another 500 would be adjusted in my monthly bill. I was told that new connection are generally given in 2-3 days, but I have not got any connection till date.
I communicated with local BSNL office in Jaipur at[protected], my agent Dinesh Chand narera at[protected], and customer care at 1500, but nobody gave a satisfactory and promising answer. Strange thing is that customer care people are very rude in conversation and simply cut the line abruptly. They simply denied to resister complaint also, and even one time the person on another end told me that, “we are from Chandigarh telephone exchange and we done have any idea for anything. Please take round of local exchange in jaipur.” They we not even capable of mentioning the number and address of local exchange. How come a person national customer care can talk like this?
Please address my issue. My address is 86, Nagrik Nagar, Airport, Tonk Road, Jaipur. Agent gave me my future telephone number which are 27224625. And this area probably comes under Durgapura exchange, jaipur.
Regards,
Mukesh Kumar Vyas
I have applied for BSNL boradband connection with all required information on BSNL web site on dt. 11.07.2011. I have issued the lead ID " MHKAL[protected]" for the same. A SMS was also received from BSNL immidiately along with the name of representative and his contact number. But till the date nobody has contact me for my broadband connection. Also the contact number of the representative given to me is not correct. I would like to know that, if there is any possibility for the connection or not?
Prashant Chaudhari, MIDC Dombivli (East), Kalyan Circle.
[protected].

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