[Resolved]  BSNL Broadband — severely excessive billing

I am a 61 year old cancer patient and have been moving out of my home place (nipani,dist belgaum, karnataka) for past 6 months for major operations and chemotherepy sessions to Mumbai.

I stay with my wife and 90 year old mother and have no one in the house who uses email and yet i have been shocked to see that 2 of m,y Broadband bills shooting upto, ie the first billl was of Rs 7333.00(bill date 07/12/07)and shockingly the second bill(bill date 07/01/08), my consumer number [protected] issued by BSNL, belgaum telecom district was for Rs27750.00

firstly i would like a detailed usage bill to understand that what was the usage on the days when there was no one at home (when i travelled to mumbai),which would make it clear that if i was not present(and there was no one at home) how could the internet be used?

I am shocked by such bills and am open to a inquiery .I am a leading citizen of my town with a goodwill of more than 40 years and such callousness is ruining my spotless reputation(which can be vouched by innumerable people).

Pl help me out
Sharad Mehta
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Sir,
I am User of Broad band service in Hubli, lingarj nagar. My Telephone no is[protected] in the name of mahesh S Badigannavar. I am using broad band service since from last 7 month. Initial 4 month service was very satisfacotory, but after that i am regularly facing problem while using the internet.I have complained your local customer care service but they could not sole problem yet. My brother is staying in Marutias we are contacting him regularly throuh broad band but due to this bad service we are not able to contact through online. we are making calls through my cell hence i am paing more because of your bad service.
Sii i am very much proud to be an BSNAL user but i am not satisfied with service. Hence i request you to kindly solve my problem. I hope you do the needfull.

Thanking you
Arvind S B
[protected]
Dear Sir,
I am User of Broad band service in Hubli, lingarj nagar. My Telephone no is[protected] in the name of mahesh S Badigannavar. I am using broad band service since from last 7 month. Initial 4 month service was very satisfacotory, but after that i am regularly facing problem while using the internet.I have complained your local customer care service but they could not sole problem yet. My brother is staying in Marutias we are contacting him regularly throuh broad band but due to this bad service we are not able to contact through online. we are making calls through my cell hence i am paing more because of your bad service.
Sii i am very much proud to be an BSNAL user but i am not satisfied with service. Hence i request you to kindly solve my problem. I hope you do the needfull.

Thanking you
Arvind S B
[protected]
I have taken a broadband service from Belgaum bsnl on[protected] and paid the requires charges vide receipt number CSC/676 for phone number 2465788. At that time I had given my username as bdmunashi with password iowa4692. However when I tried to go to website www.dataone.in with this username and password I got a reply that either one of them is invalid. Please look into this matter and help me get the correct username and password. As I have a bandage on my leg due to a fracture I am unable to come personally to your office.Early reply will be appreciated.
We at our Foundation have faced same type problem. We are in Rs 250 per month 1 GB limit. on one day (June 3rd2008) they showed usage in one second 1.3 GB and next 97 minutes another 1.3 GB . Technically they bsnl people say it is a spurt and spill. We are fighting with sarkari babus. We have to make noice. one thing is truth will be established.The usage portal is full of bugs and we can challange them. we need tools to establish our browsing history. search in web an install in your sysetm.
Good luck.
Honorary Secretary
Agrizone Foundation
I am using BSNL broadband plan 250. I used to check broad band usage daily, but for phast three days it doesnt shows the usage.. It shows only the past third day's usage only.. Please tell me whats the problem occured..
There is another problem of {bbservice.bsnl.in} which is troubling me from last three days and the problem is -------When I am opening the website {bbservice.bsnl.in}.The website open's but it gives one error that is[protected]

Usage Details are not available due to regular maintenance activity.Inconvenience caused is regretted.


This is the problem please help me I want to see my usage.Tell me the solution
My ID : [protected]@rediffmail.com
I have taken bsnl brodband (home250)before 3 month.Bsnl take a month for conection.First bill 828/- and second of Rs4651/-.Then also I cant chack my useags till now!They give me a simple password(password)which not works. Bsnl is having a plane 750/- in which they offer unlimited up load/download! Then for 20gb how can they charg 4651=00. Any logic?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15953
    Pending
    0
    Resolved
    6087
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information