[Resolved] BSNL Broadband — Non application of CHANGE OF BROADBAND PLAN

[Resolved] BSNL Broadband — Non application of CHANGE OF BROADBAND PLAN

S sachin gupta from Ludhiana, Punjab

1 I ve submitted an application on 19Nov 09 for change of Broadband plan (from existing Home 500C+ to Home 750 + ,which is Broadband Unlimited usage) at office of Commercial Officer ,Shahdra Ex, Ghaziadab .No bill was generated at the end Nov 09 2 Bill for Nov -Dec 09 was generated in Jan 10 ,with a Amount of Rs 6383. 3 On inquiring at same office ,i came to know tht my old plan ( Broadband Home 500C+ ) is still in progress and its not changed to new plan ( Home 750+) There was no intimation to me . 4 My usage was according to UNLIMITED plan but they ve charged as per old plan , and thts why bill is so high. 5 kindly change my plan at the earliest and charge me as per Home 750+ from 01 dec 09. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

pr12101965

from Darwha, Maharashtra

Consumer no. --phone no[protected]
A N [protected], CUSTERMER I D [protected]
Sir i choosed unlimited uses plan of Rs 699.00 per month since 2 years . but now i am reciving the bill is about Rs 3000.00 pr month . in which current charges are 1699.00 . how my plan changed by BSNL. Iwant the plan of Rs 699.00 per month with unlimited use . hence pl change the bill. correct hte bill and pl send the bill in y e- mail

[protected]@gmail.com

thanks

pradeep wankhade