[Resolved]  BSNL Broadband — Frequent disconnection & slow speed

i m using the BSNL dataone broadband connection and i have the 500 C+ data usage plan from past 1 week i m experiencing frequent disconnection. i usually loose lots of bandwidth because of this as the connection interrupts during the download and i need to download the whole data again.

Frequent disconnection & slow speed
I am utilising the service of BSNL Broadband, since 4th March of this year.

From the installation date onwards, I do get slow connection and mainly I do face frequent disconnection, while working.

Since my area is situated at about 2 Kms. from the BSNL office, you would get slow speed, was the reply given by the respective JTO, Neyveli Township, for the complaint of "Slow speed at par with dial-up of sancharnet".

Everyone is getting the connection without any disconnection in the middle, it is a new complaint for us; also our works are over, once the connection is given to your system, was the reply given by the JTO, Neyveli Township, for the complaint against "frequent disconnection, while working".

According to their opinion, even my browser was reset and also used with different brower of firefox.

May my problem be solved, in time? Or which God, I have to pray for the things done?

bsnl broadband-dataone — frequent disconnection & no proper response

Sir,

My landline No.252194. The broadband connection effected from 4th March 2008, got frequent disconnection, from the day one. The JTO
/ Outdoor / South / Neyveli (04142) / TN is unable to rectify the error. But was told the mistake would be on my computer.
Accordingly, my system was checked with an IBM service engineer. No deviation is found. Informed me that modem must be checked,
after he found some deviation in values shown on the meter, he tested. Informed to the JTO concerned. She was not aware of it.

Using your good office, I request the early action be taken to solve the problem, permanently, atleast by replacing the modem, as it
stands under guarantee period.

JTO No.[protected]

Since, I could not find the exact person to be contacted, in this regard, my complaint to your e-mail id was dropped to get
permanent solution, pl.

Thanking you


NEYVELI
CUDDALORE DIST
TAMILNADU

Now a days, my BSNL broadband speed is too slow...It takes long time in opening the internet explorer, even google site is opening too late...

I[censored] are downloading large files use download accelerators such as DAP

I have a BSNL 750 Home Unltd. Plan which has a problem of frequent disconnection when playing games or downloading a big file and comparatively i get lower speed when i compare it with a frnd of mine who is also using same plan but he is in diff area does that make any difference. And BSNL is not supposed provide a diff service to diff ppl staying in diff areas... You would laugh if i say my download speed itz 30Kb/s(max) when downloading where my con says 256Kb/s at max

one last question will this complaint would be picked up by BSNL i already called once and they did not responded back

Sir,

I am having problem of slow speed by 3-4 months, no proper support by kalyan department, problem is the light of ADSL is blinking while downloading is it not stable.

Waiting for positive responce.

Prakash
[protected]

same problem

Frequent disconnection & slow speed (4.8 kbps to 16.2kbps)
I am utilising the service of BSNL Sancharnet, since 16th March of this year.

From the installation date onwards, I do get slow connection and mainly I do face frequent disconnection, while working.

Since my area is situated at about 1 Kms. from the BSNL office it is in the Khadakpada BSNL, I also went to Khadakpada office but they told me that "Today we will doing" But still i m getting so slow and the web-pagw loaded time 12-15 min per page.

They told me also to launch the complaint in the 198. But there some error message is getting that "abhi alp-kalin line kata hua hai". So, then also i m not able to launch complaint also.Before that i called to 12678 then that guy told me that "Your line is so poor so change the parameter"

Actually, say that Khadakpada people not doing there job properly. Because before whlie shifting my phone from one area to another area it took 12 days time for shifting then they lock the outgoing facilility then again it took 5 days more then now this time How much time will be they taken?


May my problem be solved, in time? Or again it will takes 1 or 2 week more to resolve my problem every time go there and tell them. If you can then help me please Otherwise what can i say to you

My landline number : [protected] (Abhijit Samanta)

sir

I have a BSNL 500C plan in this plan speed is very good but connectivity is not there.I am facing speed problem in broard band bsnl in few days.in few days my download speed is 20 kbps is the speed in bsnl And in jhotwara exchange nobody solve the of customer problem so plz resolve my problem in urgent...

Most of employed do not have complete knowledge of broadband problem and its trouble shoting. All are lazy old men, they needed to be retired as they are not fit for this fast moving time. Declare the BSNL a sick unit and sell it to private professional firms, so that they can bring some real change in it which can give justice to the money the consumer are paying.
Amit Majumdar
[protected]
Frequent disconnection & slow speed