[Resolved]  BSNL BROADBAND DATAONE — WRONG BILLING

Sir, I am consumer of BSNL dataone broadband under the scheme 750 ul+ where for broadband usage bill value should not be greater than RS 750/-. In sept08 to oct 08 my bill was raised to Rs 906/- but my shoppe(shoppe codeBSSCT BKP007) assured that entire amount had to be paid but it will be adjusted in next bill .Instead of adjustement nov to dec bill was raised to the extent of Rs 5725/-

what should I do now.please response quick
bill copy attachted herewith.



Calcutta Telephones Online Bill Presentation
January, 2009 Bharat Sanchar Nigam Limited
(A Govt. of India Enterprise)

Customer ID [protected]
(Code)(Class)(Usg)(Cat) [protected]
Installation Date 10/09/2008
Telephone No. 25362260
Bill Period Nov to Dec
Bill Date 09/01/2009
Due Date 30/01/2009
Net amount payable 5725.00
PARTHA BANERJEE, SASTITALA, DUTTAPUKUR DUTTAPUK
UR



743248



Telephone No. Opening Meter
Reading Date Closing Meter
Reading Date Metered Units TKT
Units CR
Units Free
Units Chargeable Units
25362260 00001452
30/11/2008 00001455
31/12/2008 3 0 0 3 0
25362260 00001452
31/10/2008 00001452
30/11/2008 0 0 0 0 0

NET AMOUNT PAYABLE IN THIS BILL 5725.00
TOTAL CALL CHARGE 0.00
MONTHLY FIXED CHARGE 360.00
SERVICE TAX 403.20
OTHER CHARGES 4, 961.80





Last Payment :Rs 906.00 Bill Dt :10/11/2008 Recd. on :29/11/2008

Service Tax revised to 12.24%
Surchage of Rs.150 will be levied in next bill if not paid by 30/01/2009
The Telephone is liable for disconnection if not paid within due date
________________________________________

BSNL, Calcutta Telephones Please do not fold or put any mark on the Bar code below.




Tel No:25362260 Chk.dgt:0 Bill Date:09/01/2009 Bill Type:1 A/C Hd:1


Due Date Net Amount Payable
30/01/2009 5725.00
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Aug 13, 2020
Complaint marked as Resolved 
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BSNL Dataone Broadband Service — incorrect bill of nov 2008

My customer no - [protected]
broadband connection is on phoneno[protected]
plan activated - Rs 500/month
phone & broadband connection both are for domestic purpose.
According to the plan total usage free is 1.5GB, bsnl offered free diwali bonus usage of 1.5GB [1.5GB+1.5GB=3GB free usage for the month of november2008]. My monthly usage for nov2008 is 1860MB or 1.86GB. According to offer of diwali bonus I should be charged for minimum usage & our bill should be RS 500/-+service tax but I m billed for RS 759/-+service tax.kindly correct the bill & amount over paid may please be adjusted in future bills
Thanking you.
sir, i am consumer of dataone 500 plan.my bill of last month raised to 4500. althogh i didn't used net much last month.but i did shifted my computer, is the bill is becuase of that reason.
kindly help me out.

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