[Resolved] BSNL Broadband Service — ADSL Links goes down often | |
I am using BSNL Unlimited plan for last three months. Initially, the connection was too good and for the last 1 1/2 months, the internet connection goes down frequently (Say every 10 minutes). The ADSL Link goes down too often causing the net to be disconnected. I tried calling BSNL Customer Care and every time I get different reply, but didn't help resolving the issue. This problem persists for most of the BSNL users. Even in the competitive environment BSNL is not bothered about the customer service. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
7 Comments | |
Comments
I Am Also Facing the same problem, my link kep disconnecting every 2mintes,
U dont get free service at BSNL but they get their pay every month for doing nothing.
U dont get the DSL link and they dont get anything more than their pay to rectify the fault.
Its all in the game. Bribe the J.T.O (Junior Telecom Officer) or the S.D.O (Sub-Divisional Officer) or the AM ( Area Manager) or the Line Men. A 100 Bucks thrown at the JTO will ensure that u get the ADSL link without problem for 6 Months till he feels the need to be bribed again. SDO will normally be satisfied with 500 Bucks. AM will do it for 5000 or more but the good thing is that you wont have to pay the bills of the following 3 months. Line men can usually be captivated by 30 or 50 bucks + a cup of tea or coffee. It will be taken care of..
If the above suggestion seems inappropriate, then dialing 1500 and booking the complaint for 'No DSL link' is the only option. I assure you that the complaint will be rectified and closed within 48 hours on paper. It might never happen for real.
U dont get the DSL link and they dont get anything more than their pay to rectify the fault.
Its all in the game. Bribe the J.T.O (Junior Telecom Officer) or the S.D.O (Sub-Divisional Officer) or the AM ( Area Manager) or the Line Men. A 100 Bucks thrown at the JTO will ensure that u get the ADSL link without problem for 6 Months till he feels the need to be bribed again. SDO will normally be satisfied with 500 Bucks. AM will do it for 5000 or more but the good thing is that you wont have to pay the bills of the following 3 months. Line men can usually be captivated by 30 or 50 bucks + a cup of tea or coffee. It will be taken care of..
If the above suggestion seems inappropriate, then dialing 1500 and booking the complaint for 'No DSL link' is the only option. I assure you that the complaint will be rectified and closed within 48 hours on paper. It might never happen for real.
I am very sorry to say that BSNL broadband service is very ordinary to me.The signal is fluctuate through out day.Due to this, it is very very tough to work with it.The internet connection goes down frequently (Say every 10 minutes). The ADSL Link goes down too often causing the net to be disconnected.I have noted down my complain against this problem, but BSNL authority is not serious on this matter.BSNL authority is not too much sensitive about their company's goodwill.
BSNL/Broadband — ADSL link disconnected
hifrom last 1 month i m unable to broadband service properly, in modem ADSL link is disconnected . i complaint through helpline no., but they haven't done any thing .
telephone no :2231229
DSL IS NOT WORKING
38%
Complaints
15953
Pending
0
Resolved
6087
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
BSNL — no adsl link for last 6 months
we are paying Rs. 250 per month since march 2006 but we got the adsl hardly for 6 months . no link for last 6 at all.bsnl authorities should fulfill their promice.