[Resolved] BSNL Broadband Services — Broadband too slow

[Resolved] BSNL Broadband Services — Broadband too slow - Speed of 20 kbps

S S Trivedi from Hosur, Tamil Nadu

I am subscribed to BSNL Broadband plan of 512 KBPS for which I am paying a whooping 1350/- Rs. per month. The speed I get in so called "Broadband" is 20 kbps to 60 kbps!!! When I should get an assured speed of 512 Kbps, I get a very poor service. Despite several complaints from last two months to BSNL customer care, no attention is paid in this regard. Download and upload speed I get with this connection is 2 kbps and 4 kbps if I am lucky! They are supposed to give a download speed of 60 Kbps minimum and here I am sitting waiting to get a page opened or a small 200 kb file to download. IS THERE ANYONE IN BSNL TO ENSURE THAT WE GET WHAT WE PAY FOR??? Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
4 Comments	Share
Submit Close

Related Bharat Sanchar Nigam [BSNL] reviews

View all 15954 Bharat Sanchar Nigam [BSNL] Reviews

Comments

Santosh L

from Pune, Maharashtra

if you have the money to spend 1000+ bucks for a decent internet connection then go should have gone with a private player like airtel. you obviously didn't do your research.

rgds
santosh

S Trivedi

from Hosur, Tamil Nadu

I checked for Airtel, but they said that their broadband service is not available right now in our city i.e. Nagpur :(

Tapan Kumar Mukherjee

Recently, my broadband usage showing some wrong usage and reflected 6500mb chargeable data. I lodged a complain and force to switch to 750plus Home unlimited plan. But since then speed isvery slow. The most worthless officials are situated in almost all BSNL office, they neither know the rules, nor have any feelings about their customers. Only supidity is their business. This stupid company will never change. I am sorry tosay but that is truth.

bpiscean

from Ambad, Maharashtra

First of all make your point clear.
BSNL offers 512kbpsi.e( kilobits per sec) not (kilobytes per sec)
you got upto 60kbps(kilobytes per sec) downloading speed.
which means you got near about 512kbps speed which correct acc. to BSNL plan

i.e 60kbps(kilobytes per sec)*8= 480kbps(kilobits per sec)i.e nearby 512kbps
because 1 byte=8 bits.