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[Resolved]  BSNL — delay in Broadband connection

I have applied fr a braodband connection some 15 days back but nothing has happened since then .. they have even started asking for money .. there s no other provider so i have no choice but to go to BSNL only..These guys are dumb , non productive and a burden to our country and society ..instead of helping ppl and their company they are just creating problems .. they dont have capability to stand and face competition..
If some one cares to forward my complain to respective department .. please do it .. my father was also a BSNL employee and he has served his best years serving BSNL.. and now he is getting such treatment ..

Location : Lucknow
Ph No :[protected]
ORDER BOOK NO : AMB/D1/01/052
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments  11 CommentsShareTweet

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I am compelled to disconnect the phone connection, due to low speed of ‘high speed internet connection’. At first it shows 230.4 kbps. Now it is 115.02.and speed is very low .some times can’t open a web site.
pls, sir my bsnl brodband conection at this time can not work properly imedetely improve it to executive throw. last 2 week very suffer in your service.
Once i activeted bsnl ring back tune in my mobile. They cut the price for it .
After a week again they charge money from my mobile balnace. 3-4 times it happened.
i have done complain also . but no refund and no one is bother at all.
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Once i activeted bsnl ring back tune in my mobile. They cut the price for it .
After a week again they charge money from my mobile balnace. 3-4 times it happened.
i have done complain also . but no refund and no one is bother at all. my mobile no. is [protected]
pls, sir my bsnl brodband conection at this time can not work properly imedetely improve it to executive throw. last 2 week very suffer in your service. i allready apply for this but noone come torepair this.

BSNL — cut of price

I AM SOUMEN MISRA, MY MOBILE NO IS [protected] .ON 26 JANUARY 2009 NIGHT, MY BALANCE WAS 8.65, BUT NOT PERMIT TO GO ANY CALL THAT IS WHY I CALL CUSTOMER CARE BUT THAT TIME THEY SAID THAT FOR NETWORK PROBLEM IT MAY BE HAPPEN AND THEY ALSO CHECK MY BALANCE .IN 27TH MORNING WHEN I CHECK IT AND CALL THEN IT WAS -8.65. THE CUSTOMER CARE ALSO WRITE COMPLAIN ON 27TH JANUARY.I HAVE LOSS RS(8.65+8.65).AS A PREPAID CUSTOMER HOW IT IS POSSIBLE TO BECOME NEGITIVE WHEN ALL THE TIME AFTER CALL END BALANCE IS BEING SHOWING.HOW MUCH TIME AER REQUERED TO RETURN MY BALANCE PLEASE TELL/WRITE ME.
new brod band connection. yearly pak/ monthly rent/ downloaded rent/ etc/////

BSNL — To complain money price

I had received a sms from 02telecomsmobile on 11th october 09 at 12:34:00 am saying as under:

congrats you have won prize of amountof (seven hundred & fifty thousend) in telecoms promo uk.To claim your prize Contact Dr.Nelson. Email:[protected]@live.com

on my mobile number [protected]

My Home Address is

vinod Kumar Soni
House No 128/cha, kamarji road,
Kotarkala,Police Line ,
sidhi (M.P)846661

Please register my complaint and find out the purpose

Thank you and regards.

Vinod Kumar Soni

MY NET CONNECTION IS DEAD PAST 25 DAYS PLS SOON CHEK ?? AND RESOLVED THE COMPLAIN, I HAVE MORE TIME GO THE S D O OFFICE NOT RESOLVED WHY ???
Hello,

I requested a broadband connection on/around Jan 27th/28th. After nearly 2 weeks finally collected the necessary documents and a advance of 500 on 9th of February and promised that I will get the internet connection within 3-4 days or a maximum of 4-5 days. However it has been close to 20 days with no internet connection.

I call the Sr.Divisional Engineer (Mr.Shantharaju) on a daily basis and all i keep hearing is it will be done soon and don't bug me daily. We will call you when we can!!! But I never got any sort of call till now. Can this please be addressed asap.

My Contact details:
Pam Revanth
[protected]
Region: Rupena Agrahara, Bommanahalli

Contact Details of Mr.Shantharaju
[protected]
Hello,

I have the similar experience with broadband connection.

Requested for broadband connection during second week of October through BSNL portal. I had asked for buyout of modem. Got a call from BSNL same day itself about the payment and next day they came home and taken Rs 2700. Next Saturday, they said the line man would come and give the connection. We waited the whole day and nothing happened. I called once in the afternoon, they told me that the line man would come.

The line man Krishnappa called me one day during first week of November. He also did not give connection till 26th Nov. I have called Mr. Shantharaju and told him that I dont want the connection if this the expected service from BSNL. He promised that he will give connection as well give modem. I waited for a week and that promise also did not fulfilled.

Finally I have decided not to go with BSNL and told my intent to Mr. Shantharaju. Then the wait started for getting the money back. I would have made at least 25 calls to Mr Shantharaju. I usually hear from Shantharaju that he would give back the money same day itself. Like that 3 weeks were passed, still waiting for money.

Yesterday is one such day where I have waited from morning till late night for Mr. Shantharaju's person to get my money back.

I never expected state owned BSNL would give this kind of service.

Prakash
[protected]
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