BSNL — extra charges

in gorakhpur railway station on dt.17/10/2009 my two bro cheated by std shop whose telephone no. is[protected]. my bro call me at least 5 minute & the same std owner charge them rs.154/- & they call at their home in nepal for 4 minut arout 249 sec.and the same owner charge rs.454/- instead of atleast only Rs.50/- i want to consumer deppt to take highly action for the same telephone owner or sent fake foreigner type cleark to see the matter other wise i will take action when i approach gorakpur as i from my own method

from
Raj Kumar
[protected]