[Resolved] BSNL CellOne Assam — GPRS OF CELLONE ASSAM DOES NOT WORK IN MOST OF THE MOBILE NUMBERS. | |||
BSNL CELLONE SERVICE IN ASSAM IS VERY POOR.WHEN BSNL IS BOASTING FOR PROVIDING 3G SERVICES,IN PRACTICE BSNL IS WASTING THE RESOURCES AVAILABLE FOR THE NATION BY NOT PROVIDING THE SERVICES THEY MEANT TO PROVIDE. IN THE NAME OF GOVERNMENT DEPT. THEY ARE PLAYING THE ROLE OF DICTATORSHIP INSTEAD OF DEMOCRACY. IN MY MOBILE NUMBER [protected], GPRS IS NOT WORKING FOR MANY DAYS AND I HAVE CALLED 30 TIMES TO CUSTOMER CARE BUT IT IS REALLY SAD TO SAY THAT THE CUSTOMER CARE ARE SO FOOLISH THAT THEY DON'T EVEN KNOW THAT THE INTERET PROFILE BSNLNET IS ALSO USED IN PHONE VIDEO STREAMING.IN FACT THEY DON'T EVEN KNOW WHAT IS VIDEO STREAMING....OH WHAT A BLOW TO SUBSCRIBERS.NOW SUBSCRIBERS HAS TO TRAIN THE CUSTOMER CARE FOR THEIR JOBS. BSNL CELLONE ASSAM REALLY A LOOSER.... SAME GPRS NOT WORKING ISSUE OCCURED WITH MY IDEA SIMCARD...BUT THEY SOLVED IT WITHIN 2 MINUTES.WHILE CELLONE ISSUE IS NOT SOLVED YET... TELECOM REGULATORY AUTHORITY OF INDIA CAN CHARGE PRIVATE OPERATORS CRORES OF RUPEES IF PROPER UTILIZATION OF BANDWIDTH IS NOT DONE. WHY CANNOT THEY MAKE BSNL CELLONE SERVICE BETTER? IS THIS INDEPENDENT SOVEREIGN INDIA? I DON'T AGREE.. FORGET ABOUT 3G, BSNL CELLONE NOT EVEN ABLE TO RECTIFY SIMPLE GPRS ISSUE IN MY MOBILE NUMBER.... INDIA IS A LOOSER COUNTRY BECAUSE PEOPLE WHO DRIVES THIS COUNTRY ARE FOOLS.. I AM NO MORE PROUD TO BE AN INDIAN.. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
Anyways, BSNL should keep 2-3 knowledgeable JTO's ihaving BTECH degree in the customer service to co-ordinate the customer complaints directly to Network technical team.This will make its services really acceptable for customers.
Atleast mobile engineers like me will not be abused by foolish customer care people by giving me absurd informations like bsnlnet profile is used only for pc browsing and not for phone browsing and atleast they will know some important terms in mobile technology like video streaming, difference between data and voice service...etc etc...