TRAI Customer Care
Telecom Regulatory Authority of India
Customer satisfaction rating: 1%
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200
COMPLAINTS

TRAI Customer Care

Telecom Regulatory Authority of India

Address
Near Sultan Pur Birds Century & Dada Bhaiya Mandir, Sultanpur Gurgaon, Gurgaon
India - 123506

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 11 2321 3294

Customer satisfaction rating
1%
Complaints
200
Pending
0
Resolved
1
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

TRAI related photos (11)

TRAI Complaints & Reviews

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TRAI — Speed problem with airtel broadband

 Saugat Dhawan on May 27, 2017
This is with reference to my Airtel Broadband connection, bearing account no. 7026505714, Activation date for my connection is 11th March 2016. From the start of my connection have faced constant issues regarding :

1. Broadband Speed
2. Disconnection

For the above issues numerous complaints have been lodged with Airtel customer care. Few of the complaint numbers are mentioned below :

25th May - Complaint No. 82814118

9th April - Complaint No. 81048982

31st March - Complaint No. 80699366

22nd Feb...
Complaint comments  Read comments Complaint category Broadband

TRAI — Airtel

 Santhosh--Santhu on May 25, 2017
There was a offer from Airtel if we recharge 349/- rs we are eligible for 1GB 4G data/day +unlimited calls upto 28 days but I done recharge but am not getting 1GB data daily then I escalated to Airtel but no response I Sent mail also regarding issue but no reply after 349/-rs recharge also I spent more than 500 rs for data Airtel is cheated me plz support me.

Santhosh R...
Complaint comments  Read comments [1]Complaint category Telecommunications

TRAI — .

 Om harde on May 23, 2017
My Idea kar raha hoon Pichle Ek Saal se Mujhe Service main problem aa rahi hai dikkat aa rahi hai mai bahut bar Idea ko call kar Chuka Hu lekin abhi tak mera problem nahi hua hai agar problem solve nahi hota toh main jo recharge Kiya Hai Uska paisa to mujhe Milna chahiye aur Agar wo service nahi de sakte to kya karna chahiye sakta Hoon waise bhi mobile portability ke liye call kiya tha your company service nahi de sakti ok mein Apna Krishna band karna chahiye Mera email id hai shree_harde@rediffmail.com...
Complaint comments  Read comments Complaint category Mobile Service Providers

TRAI — Data charges/balance deducted without using data/other services

 jagdi92 on May 22, 2017
Data charges/balance deducted without using data/other services Services My name is jagdish purohit (Mobile no 9329564450Reliance communication) regulary every month company deducted my balance without using any service. I have regulary complaint about said problem. But still not stop the deducting the balance. Kindly refund the my balance for last one year. My name is jag...
Complaint comments  Read comments Complaint category Telecommunications

TRAI — Reliance GSM Mobile

 Sandip Suralia on May 21, 2017
Vodaphone no. 9819999725 porting in reliance gsm network. Relaince gsm phone started, but i have complaint that my family member call me from mtnl, mumbai land line number they receive massage that this vodafone number is temporary disconnected. This is wrong my phone is working for mobile. Reliance gsm customer care is not able to solve my problem....
Complaint comments  Read comments [2]Complaint category Other

TRAI — Reliance deducted my money from my mobile main balance

 Kabhay571 on May 20, 2017
Reliance deducted my money without any reason. I couldn't send sms on 1900 from my reliance number.

Today i recharged with 10 Rs of my reliance number. After that I tried to send sms on 1900 for port no.but sms couldn't send due to failed. And then my all mony has deducted without any reason and I couldn't send sms on 1900 for port no.plz help me...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

TRAI — Complaint against airtel company providing landline and broadband connection

 akj1978 on May 19, 2017
We are customer of airtel landline+broadband connection from past eight months with number:-044-43805682. We are having a prepaid connection. We given the request to airtel for stop service as we are going out of country for 4 months. We agreed for paying the amount till date used. We get the positive response from customer care of airtel but they didnot proceed further and had not cancelled the connection. We are getting their call everyday that why you want to stop service. And again n again asking to remit amount for six months advance for cancellation. We had made initially 5+1 month plan in...
Complaint comments  Read comments [2]Complaint category Landline & Home Phone Provider

TRAI — Poor network services of idea cellular at kotdwar district pauri garhwal

 Anilkhantwal Khantwal on May 15, 2017
I have been subscriber of idea cellular for the last 12 years. I am having post paid no. 9837890999.
I m complaining about very poor services of network of idea cellular in our town kotdwara state uttarakhand distt pauri garhwal. Despite so many towers signal of idea network is worsening day by day.
This is compelling to port my no. To any other network....
Complaint comments  Read comments Complaint category Lawyers and Attorneys

TRAI — Vodafone worst - service

 Mohammed Aquib Anwar on May 15, 2017
Last month i called to your customer care regards my data usage and bill plan, as after i consumed my data i got 100/200 message stating you have consumed so an so data without using internet i get this message same day i called to customer and told them they told once the bill is generate let us know will help you, and my bill plan is 399 i got bill for Rs.1248/- Shocking... Today i called customer care and told the same he is saying we cant help and cant waived any amount u have to pay Rs.1248/- itself... yesterday night 11/05/17 also i got a message stating you have consumed 90% of data and i...
Complaint comments  Read comments Complaint category Telecommunications

TRAI — Airtel overcharged 10k without proper reason

 jogiankit on May 14, 2017
I have no hope on airtel customer care service, so reaching out to you for help to navigate it to right people to resolve the issue.

My details are as below :
Mobile number : 9482582063
Complain id : sr75988788

Brief about the issue :
1) travelled to europe recently, so activated 2999 roaming plan.
2) roaming plan covers multiple countries including turkey, paris and monaco. (Details confirmed from airtel executive. Interaction id : 2431300816)
3) i travelled to all 3 countries mentioned above, and my number got auto connected to different...
Complaint comments  Read comments Complaint category Mobile Service Providers

TRAI — Not response [Resolved]

 ಶೇಖರ್ ಮಂಜುನಥ on May 12, 2017
As i am using reliance gsm prepaid from 6 months and above and now they are not let me out from their network to port to airtel network without any valid reason. Their customer care people not give and proper response ant not connect to call. Is very old i can't loss this number. So as trai has to solve our problem. So kindly do justice to us. Shekar from malvalli, mandya district, karnataka-571430...
Complaint comments  Read comments [2]Complaint category Telecommunications

TRAI — Netconnect issue (8799256325) [t2016110902lys010z3388710]

 kpltripathi on May 11, 2017
I was using prepaid Netconnect+ Device for net surfing 8799256325. On that number I recharged Rs.3001 (1GB data per month free for lifetime), I availed this offer only for 3 months after that CDMA services has been completely shut down from Reliance, so now I am am not able to use this service.

I already raised complaint with reliance but they are not ready to provide my money back. also after so many mails they didn't reply....
Complaint comments  Read comments [2]Complaint category Internet Services

TRAI — Airtel 4G Hotspot dongle billing related complaint

 go.sujay on May 11, 2017
Dear Sir/Madam
This is to inform you that I have been using the Airtel 4G WiFi since last two years and it is a postpaid connection, My airtel number is 7044501537. I have been harassed and i am forced to mark this mail and want to convey the sheer customer harassment even after the payment of my bill.

It was on 17/04/2017 i had paid my Airtel bill online using the Airtel portal and i had used my Federal bank debit card to pay my bill of 862 rupees.The transaction was successful and the amount got deducted from my account. But it so ridiculous that when i tried to use my dongle...
Complaint comments  Read comments [1]Complaint category Telecommunications

TRAI — Temporary disconnection of mobile no. 9990005459

 Deepender Pratap on May 10, 2017
Sir, I have to inform you that I am a regular customer of idea post paid connection (9990005459). In the evening of 9th may 2017 suddenly my mobile no. was disconnected and there was no signal. After then I called to customer care and they suggested me to talk to idea outlet service (idea shop), but on the idea outlet they informed me that my connection is disconnected through your (TRAI) sight.
Please see to it and solve it as soon as possible.
My Name: Deepender Pratap
Mobile No: - 9990005459...
Complaint comments  Read comments Complaint category Mobile Service Providers

TRAI — Balance deduction from 9911485030

 chhale preeti on May 10, 2017
Please check as I have DND services activated. however, without my knowledge VAS services I local TV services was activated on my number 9911485030and balance Rs. 50 has been deducted.

I have complaint to Idea customer care via mail ID. first day I got call and promised to refund Rs. 50 but in mail they refused to refund...

Please plz look it....
Complaint comments  Read comments Complaint category Telecommunications

TRAI — Jio not offering govt. No. like 139 railways

 sonu4u8 on May 9, 2017
I am not able to send sms to railway 139 enquiry by my Reliance jio no. 8896155723, Jio is saying that current jio is offering free service that is why not able to send SMS to no like 139 but i have recharge my jio no with Rs 303+99=402 then how could jio saying that they are giving free service.
I have complained 3 times but no response fron Jio.
Jio free service is already stopped by TRAI then how could Jio say that current jio is offering free service till now after customer have recharge with Rs 303+99=402 on no 8896155723...
Complaint comments  Read comments Complaint category Mobile Service Providers

TRAI — Call drop

 9685040050 on May 9, 2017
Sir meri sim tata docomo ki he or jab usse call karta hu to usme 2 minit se jyada baat nhi hoti or call drop ho jyata he or customer care se bhi baat karne me pareshani aati he. Or bar bar call drop ho jata he thik se baat nhi hoti heme port karna chahta hu to port nhi kar rhe he. Or sir data charge bhi jyada lagta he. Atah aapse anurodh he ki meri samsya ka samadhan kre
Thankyou sir...
Complaint comments  Read comments Complaint category Mobile Service Providers

TRAI — Mts india bill after deactivation request

 Abhaysinha1602 on May 9, 2017
This is to inform you that, i have already placed request to deactivate my mts number 8459944264 on 31 january 2017, then why i am getting furthest bill on regular basis.
I was in united states of america in the entire month of january 2017.in my absence you continue to call my family members to pay the due amount. You have also threatened my family members for court case. You called and threaten my father in-law who is a heart patients without my permission. Then i called on 31 january to customer care that i am paying the full remaining amount today it self, but please deactivate my connection...
Complaint comments  Read comments Complaint category Internet Services

TRAI — POOR connectivity and frequent call drop

 royalestate on May 8, 2017
I m very old subscriber of air tel and using six nos of air tel out of which two are being used since last 15 yrs and 9 yrs,. Since last more than six months i m facing serious network issues and informed air tel. The survyeor from airtel noida office has visited my residence and confirmed there is very poor connectivity in the area. Due to this i m not able to communicate properly and everytime i have to come out on road to get connected. Many complaints have been made every time air tel promises but nothing happens. Now air tel has asked me to wait for 90 days to get is resolved as they are identifying...
Complaint comments  Read comments Complaint category Real Estate

TRAI — Idea sim call barring

 shihadv on May 8, 2017
My idea postpaid sim is barred both the incoming and outgoing.. Tried to contact idea customer care executive but all are waste.. This call barring effect by job very badly, and idea exec cant explain why its happened and telling our number is not in idea.. Paid bill for last two month... The worst customer care and service which i have never experience......
Complaint comments  Read comments Complaint category Products & Services

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