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TRAI
Telecom Regulatory Authority of India
Customer satisfaction rating: 3%
4483
COMPLAINTS
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TRAI Customer Care

Address
Near Sultan Pur Birds Century & Dada Bhaiya Mandir, Sultanpur Gurgaon, Gurgaon
India - 123506

Customer Care Phone Numbers and Contacts

Mobile:
Mobile:
up
2274
down
924

Fax:
Fax:
+91 11 2321 3294  

Customer satisfaction rating
3%
Complaints
4483
Pending
0
Resolved
134
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

TRAI related photos (1145)

TRAI Complaints & Reviews

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I had recharged to D2H (Id[protected] of Rs 566 & Rs 200 on 30th Dec 20 and 31th Dec 20 respectively but my account has not recharged till the date nor my money returned. I have made several complaint againt my account but there is no progress till the date.

Plse see in my matter

Complaint Status


[Jan 15, 2021] TRAI customer support has been notified about the posted complaint.

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    Respected sir,

    Myself Jayesh Sanghvi, citizen of a recidential area of Adeshwar Park, near (Sahjanand park,...
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    Tanuku cable network is stopped ABN and TV5 service in West godavari district Andhra Pradesh.

    Complaint Status


    [Jan 08, 2021] TRAI customer support has been notified about the posted complaint.

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      FROM JORDAN, BIRENDRA KUMAR GUPTA [protected], INDIA ADDRESS CROSSING REPUBLIK, GHAZIABAD UP,

      AIRTEL confirmed...
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      Dear Sir, Madam

      I am in international roaming and stuck in a lock down overseas. My SIM stopped working and...
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      D
      Jan 7, 2021
      Reference: [protected]

      This is to draw your attention to the CHEATING, HARASSMENT AND UNPROFESSIONAL BEHAVIOR...
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      என்னுடைய காலி நிலத்தில் டவர் கோபுரம் அமைப்பதாக கூறி ஒரு குரூப் ஏமாற்றிவிட்டது. இதன் காரணமாக உதவ வேண்டி கடிதம்
      Complaint in tower instal service
      Complaint in tower instal service
      Complaint in tower instal service

      Complaint Status


      [Jan 05, 2021] TRAI customer support has been notified about the posted complaint.

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        Hello. I have a secondary number that's associated with Jio. I decided to shift it to a different network since I can use it as a backup number when my primary network is unavailable by putting a minimal amount in it. Now the active plan expired and I decided to recharge it with ₹10 so that I can send a PORT OUT message, except that Jio doesn't let me send SMS with minimal amount and wants "an active plan".

        When I checked for the minimal active plan cost, it shows me ₹149. But when I go to recharge this amount it shows that I need to pay additional ₹99 which makes it a total of ₹248 just to PORT out. This is extortion and I am surprised you've enabled Reliance Jio Infocomm to do this. Are you even an independent body capable of regulating anymore? Please force all network providers to allow PORT out on request FREE of cost. I should be able to PORT OUT without having to pay for a service if I so choose!

        Complaint Status


        [Jan 03, 2021] TRAI customer support has been notified about the posted complaint.

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          A
          Dec 31, 2020
          This is to request you that my name is Amit Vyas using number [protected] I am getting regular and continuous calls from...
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          ​​​​​Respected Sir/Madam
          I was requested through mail and personally visited to Asha communication Korba...
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          J
          Dec 29, 2020
          Since August 2020 I have been complaining about the dead landline phones 22055699 & 22444369, but till date no one has come to resolve my complain.
          Without using the phones, I have been made to pay the telephone bills.

          Complaint Status


          [Dec 29, 2020] TRAI customer support has been notified about the posted complaint.

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            R
            Dec 27, 2020
            Hello sir,

            I have registered many complaints about not getting data in Airtel 4G network in Airtel app & customer...
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            S
            Dec 27, 2020
            Videocon D2h activating addons without my knowledge and looting my money. For the second time, they activated D2H India Cricket...
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            K
            Dec 27, 2020
            My wife has a airtel connection and it wasn't working for 4 months since May '20 and we tried all options of 121 email and...
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            K
            Dec 26, 2020
            My wife has a airtel connection and it wasn't working for 4 months since May '20 and we tried all options of 121 email and...
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            D
            Dec 19, 2020
            I want my number [protected] to exit from family plan.I raised my request on 17.12 2020.For this I have paid my bill on 17.12.2020.For...
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            A
            Dec 16, 2020
            Dear sir, we are facing low internet speed at my area, i am complaining again and again via call/mail. but i don't get any responce,
            we are requesting you please increase your frequincy in my area,

            regard
            anish
            aksh optifibre limited, reengus sikar rajasthan pin-332404
            mobileno [protected] mail id [protected]@gmail.com

            Complaint Status


            [Dec 16, 2020] TRAI customer support has been notified about the posted complaint.

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              I am M Sudhakar has been using JIO Fibre Connection bearing no.[protected] for the last one and half year. As I have shifted...
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              S
              Dec 10, 2020
              Dear authortities,

              I have my complaint with Appellate andhra with reference no. CCNOR3BLR[protected].
              I am not receiving SMSs from any number since 15th November 2020. Until now, Airtel has not provided any resolution to my complaint.
              Kindly look into the matter

              Regards,
              Surendar

              Complaint Status


              [Dec 10, 2020] TRAI customer support has been notified about the posted complaint.

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                T
                Dec 7, 2020
                Madam/Dear Sir,

                Mobile No. [protected]

                On last 29.11.2020, I made online recharge (General Top Up) for Rs.44/-(Rupees forty four only) for the said mobile . Recharge was successful, the reference no. being PGSM[protected] and the credit was confirmed from their end viz., BSNL via message . But, the irony is that it has not yet been reflected in the balance, though nine days have already passed since then .

                Requested pls look into the matter & take necessary step for resolve of the issue at the earliest .

                Thanks & regards,

                (Tarasankar Ghosh)

                N.B.- This complaint was lodged to BSNL itself on last 02.12.2020 but in vain .

                Complaint Status


                [Dec 07, 2020] TRAI customer support has been notified about the posted complaint.

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