BSNL CellOne Mobile — deactivation of Radio mobile service

Address:Mansa, Punjab

I have BSNL Cellone Prepaid no. [protected]
BSNL is deducting 25Rs. every month after sending a message about some Online Radio Service. I have registered complaint in BSNL call centre many times in May and June. They assured me that this service has been deactivated, but this service has not been deactivated till date.
The various Complaint docket numbers are- E[protected], F[protected], F[protected], F[protected]
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Sir,
I am having one old cell of Nokia which is not having any radio connection. TOday at 2..45.06 on 21.3.2011 I have got a SMS stating that Thank you for continuing Monthly mobile radio subscription pack. You have been charged for Rs. 25.00. Ihave not asked any body for radio activation. IT is unfortunate that those who are balance in their account, you are deducting some how to manage your BSNL. For the last four months I have suffered with one ring tone to deactivate. Every time you (BSNL) is creating problem to consumers. You apply your radio, coller tunes, 3G services for those who require it. But it is wrong on your part to deduct without any applying of a person. Kindly deactivate radio and send back the amount to me otherwise I am bound to inform this to higher authorties and action will be severe. The person who send this message [protected] is not responding. You may sold out your Cell one Phone to different parites for their advertisements who are disturbing us very frequently. When we are in a meeting with our superior boss, you are sending collor tunes, or boresome advertisements or some headach problems like Radio. I request you to take stringent action against that. I have got his Phone No also[protected] and I also complained to GM, Warangal and AGM also at AMbedhkar Bhavan and your BSNL head office. Kindly look into the matter and dont do such malpractices to recov er money from innocent BSNL customers. You are doing similarly with village people. I know they people dont know to whom they should report. I once again reques you to cut radio services from my mobile and dont practice such things in future. Also advise deepak doswada to not to do practical applications with every body.

BVSRAO,
[protected]
One message received to my mobile stating that as if I am using radio services and decucted 25-00. whereas I am not using radio services or I have got any message from any body. Like me somany people are being effected by recovering Rs 25/- from their mobiles. Some people who are interested are complaining. But this sort of attitude to BSNL is not good. Please deactivate radio who send this message and charge him otherwise basing on this I will put a case in consumer court against using my cellone services for radio. Please inform to those bosses who can avoid this in future. I hope I can get back my Rs 25/- otherwise I am ready to apply in consumer court and giving me a lot of trouble

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