[Resolved] BSNL Cellone — problem with connectivity

hmthakur

from Mumbai, Maharashtra

Address:

Nashik, Maharashtra

my cell no. is [protected], bsnl prepaid. from month or so their are severe problems of connectivity. call drop s have increased. while calling have to dial 3 to 4 times before connecting. my phone is on but it automatically tells cellphone is switched off. unable to see my balance amount. call centre number is not working. it takes 25 minutes to speak with consumer service person.the reception is third class.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

v_2kumar

from Khanpur, Uttar Pradesh

my cell no. is [protected] which is bsnl prepaid in Sardhana, distt. meerut. I have been facing a problem from last 12 days that when i tried to dial a no. it tells "error in connection", sometime it shows "network busy" and i cant dial a Land line no. from my bsnl no.. The customer care no. is also not connecting for complaining. The people around this area are thinking about some other service provider's connection now but this is not easy to change a no. suddenly.

pradhanroshan

from Guwahati, Assam

my cell no. is [protected], bsnl POSTPAID. from month or so their are severe problems of connectivity. When i insert the sim in handset its not startup but if i will insert other company sim than its start great. from two days i am not useing my mobile with this problem please help me and reply on my emaill id [protected]@rediffmail.com