BSNL — Error in charges and unresponsive authorities | |||
My name is Dinesh and i have complained regarding my mother's mobile number [protected] with BSNL customer car. But i did not get any response. My mom's mobile balance went to a negative balance of -9.68. The customer care agent says that it is for outgoing call. Another agent says that it is for some service. My question is how would the balance go to negative for a local call that i made from my home town. Also i have written about this to the nodal officers.Still i have not received any reply from them too. Last time i faced the same kind of problem for my network issues. Even then i did not get a reply from the nodal officers. After escalating to the next level i got it resolved. I am totally fed up of this netword,the customer care officers and the nodal officers. I would like you to have this complaint registered on upon them on behalf of all BSNL customers who face the same problem Was this information helpful? | |||
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BSNL — Unresponsive internet
My landline no. is[protected] .I have lodged complaints at 1500 so many times but there is no action taken by bsnl .Since March 2011 i have problems with broad band.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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38%
Complaints
15954
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0
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6087
![Bharat Sanchar Nigam [BSNL] Website](/img/bn/www.svg "Bharat Sanchar Nigam [BSNL] Website"){kind=small}
![Bharat Sanchar Nigam [BSNL] Address](/img/bn/location.svg "Bharat Sanchar Nigam [BSNL] Address"){kind=small}
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
BSNL — Unresponsive service
I have a broadband connection from BSNL in Range Hills, Kirkee. The internet connection keeps failing very often. In a week, i'm able to use it for hardly two days. I have been logging the complains with the local office as well as with the customer care. The complain is never attended in the local office and now they've stopped attending the calls as well. I have never defaulted in paying the bills, then whats the cause of irresponsibility from their side ? I have even tried speaking to the GM here, but the same response. His pune picks up the phone everytime and then with some or the other excuses hangs up.I'm absolutely unsatisfied by their service. And just because no other Service providers are available in this area I'm being forced to use their connection. Can someone please suggest me as to how should i fight this monoply !