[Resolved]  BSNL — Internet not working

sir

Good morning

I am sharanjeet singh from Teh.-Anoopgarh Disst.-Sriganganagar RAJASTHAN

my telephone number is[protected] take by HARACHAND SINGH my grand father. when they apply for this connection he deposit an amount of 10000/- in OIT account 9 year ago. this telephone hardly number work properly only 3 year and this was always dead 15 days in a month. during last 3 year this telephone was always dead 25 days in a month. yesterday we go to exchange he said cut your phone and took your deposit amount and we are unable to repair yor phone. when we connect our lineman he say i am not able lonely to repair your phone please come with your 3-4 man and we do something.

as you know this time period is very busy for a farmer because this is rainy season sir when we took this phone we not know we are apply for a lineman job in bsnl because from 5 years we regularly and personly repair this phone.

yesterday i was calling in bsnl customer care for broaband on WLL phone they answerd this facility is avilable on WLL phones and they suggest me for visit the exchange and when we ask this quistion from GTO he say this not avilable on WLL and the customer care is nothing know and this officer is not know about EV-DO facility for internet when we ask this quistion he reply what is the EV-DO.

The officers are make a joke all servieses sir tell me what i do and please give me justice and repair my telephone connection

your best vishor

sharanjeet singh

from ANOOPGARH Disst.- SRIGANGANAGAR RAJASTHAN contact no. [protected] [protected]

disturb telephone no. is[protected]

Sir,
since last two days my inter-net broadband in not working. The error no.769 is showing. contd..

Either you specified a destination address that is not valid, or your remote access server is down. Check the destination address and try again.

...When I contact to Telephone Exchange they told be that your computer may have virus, but when I contact to Computer hardware, they told me that the computer have no virus. Please to through the matter as soon as possible, As I am an advocate practing in taxtation and now a rush to file i.t.returns on line, now I am sending complain on my dial upconnection which I have on Ph.No.222236My Ph no. 224236 T.E.Anupgarh Distt. Sri Ganganagar, Raj.

internet not working since two days

Sir

I have been using a BSNL broadband connection for the past two years and all of a sudden the connection went dead last month. I complained to BSNL helpline on 26th April 2008 and was given a complaint no:235837. Till date nobody has bothered to attend to my request. Meanwhile I had several representations to the helpline team, their supervisors, the Divisional Engineer who promised immediate redressal but to no avail. I am just frustrated about this and I dont know whom to complain to now. I would be happy if the honourable Minister of Telecommunications has a look at this. Would be glad if he understands that a common man like me has to keep trying for so many days for getting the internet connection restored while BSNL charges me for service not provided. God save us. Thanks

Satish

This is Raja. I have urgency to make a call from my mobile. But i don't have to balance to make a call. So, I have purchased a recharge coupon, (Coupon searial no. [protected]) from your retail outlet on[protected] at 12.15 PM. But unforunately the recharge coupon did not support my urgency. i tried lot of time, but vain but it give always the error message( Recharge not possible).

I approached your call centre to rectify the above issue, but your call centre excueted giving same reply of "Please wait for some time" always. and not responding my issue. and they teling about "our network failure".


I saw your advertisement in TV other medias saying that "Crystall Clear Network". but practically not only on the TV only.


Eventhough no message in your BSNL network regarding the delay of the Coupon recharge.

I am realy fedop with the above issue. I feft shame about the BSNL network.

I feel there is no such a person (Call Centre) to rectify my issue.

So, I write this to you. I feel you may rectify the above issue.


Thanks with

Rraja
[protected]

Our beroadband connection is not working. broadband plan is BUSSINESS 4000 we are paying monthly charge Rs. 4000. Lunkaransar BSNL Department not responding.
Karna Ram Poonar

INTERNET NOT WORKING SINCE LAST TWO MONTHS NEW CONNECTION NOT INSTAL IN HOME BILL PAID FOR TWO MONTHS

It has a very poor network in the city..and I am complaining from 2 weeks for not sending me the gprs settings...i am very much frustrated...please help me out. i need the solution as soon as possible

when ever i calls the customer care center they says that my complaint has been registered anb will be procesed soon but nothing happens, even the persons that are sitting there at the helpline numbers have no knowledge, my no is[protected]

Internet not working since last 5 days.

My internet is not working even after following for the last 15 days.
My Telephone no. ia[protected]

M. K. Pathak

I have broadband connection on[protected],but after numerous complaints on phone and on 1500 the broad band connection is not working,some times if it works the speed is so slow that no site gets open.I dont know what to do.The only option left is to go for some other compny's broadband connection.
The service is so horrible

Internet connection is not working from more than 15 days .We have called BSNL office several but no one is picking phone

the internet service of bsnl broadband has not been working sice 3 months .we have been paying the bill and have tried to complaint several times but either nobody recieves the phneor if recieves no improvement is made .the phone is also dead .

[protected] INTERNET CONNECTION NOT WORKING. Please provide proper support for rectifying the internet. THANKS & REGARDS
J.USHA RANI - [protected] / [protected] / [protected]

Contact BSNL Customer Care or Go to Exchange With Modem

Dear Sir,
This is with reference to internet service provided by bharat sanchar nigam limited (Broad Band connection). Since last 3 months I had been paying BSNL for internet connection but even after several time complaints I had not been provided services. My telephone[protected] is always out of order, and on complaining to BSNL office they are targeting to Nagar Nigam (Varanasi), as lots of digging is going on in Varanasi for some renuvation work. Because of that my work is seriously affected and unnecessarily I am paying almost 850 Rs. per month.
Please look into the matter and find what could be done regarding the whole issue.

Sincerely
Priti Singh

if there is disruption of service for 3 consecutive days, you are eligible for rental rebate. call 198 and register complaint and get a docket number, read the consumer manual of BSNL for more details. U can also approach consumer court

Thanks Mano. I have tried calling them many times but they are not providing me any docket number or complaint no. for this issue. I usually call 1500 from bsnl phone to register the complaint. Will try call up 198.

I spent Rs 251 to get a 2 GB 2G/3G internet pack from BSNL for my number [protected] and downloaded and installed the internet settings, but the internet didnt work, their was no net connection symbol, nothing, I called customer care and complained 5 times but they were not able to solve my problem and didnt even transfer the call to higher representative even after several request's saying that the senior is not available.I even registered complaints but these people closed the complaint docket after 2 days changing the whole topic of the complaint and saying that the complaint has been resolved.I need my money back, I dont want net now