[Resolved] BSNL DATA ONE BROADBAND — FREQUENT DISCONNECTION WITH LESSER SPEED

[Resolved] BSNL DATA ONE BROADBAND — FREQUENT DISCONNECTION WITH LESSER SPEED

P pattabi from Perumbavoor, Kerala

Hi, Linked my works with BSNL DATA ONE Broadband, just 29 days back, after getting tired over the service of sancharnet. From the day 1, I did not enjoy the speed, but facing frequent disconnection of line. Though authorities concerned, checked, physically upon my complaints, they left with no improvement, but stating connection given to other customers of my areas are functioning, well. Now, I did not leave sancharnet, as I do not see any problem, expect speed. According to their complaint on my browser, I just updated my browser (IE-7), freshly, still I do find the same problem of disconnection, frequently with the error message of 678 (Remote computer did not respond), 769 (The specified destination is not reachable), 619 (Connection to remote computer could not be accessible). Guidance from the experienced is solicited to restore the same. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Altaf Vali

from Neyyattinkara, Kerala

BSNL DataOne Broadband — Getting Disconnected Frequently

For the past 3-4 days, my connection is getting disconnected frequently and once it is disconnected, it takes around 15-20 before I can reconnect again. Also the speed is very slow when connected, compared to what I used to get earlier.

kashinath shridhar mahajan

from Hosur, Tamil Nadu

https://www.consumercomplaints.in/complaints/bsnl-data-one-broadband-c39890.html

kunalswaroop

from Mumbai, Maharashtra

678 (Remote computer did not respond), =This is most common problems. It is due to poor connectivity. Problem can be anywhere between B.RAS - Tier 2 - DSLAM - Modem
The case has to be referred to Area Broadband Team for attending the fault and nothing to do with your PC settings.

769 (The specified destination is not reachable), := LAN is not Enabled

619 is something I have never come across but if it is 691 = User id and Password problem.
Remedy:
The case is to be referred to Central Broadband Team (08.00 AM to 08.00 PM). Central Broadband Team will reset the password and intimate that password has been reset.

Amit sarode

from Darwha, Maharashtra

Getting Disconnected Frequently

Adv. Pandhare Milind

from Solapur, Maharashtra

dataone — Disconnection and no smoothness in broadband

Since four month i am using BSNL Broadband of plan for Rs. 750 permonth ie. Unlimited plus
After getting connection ther was no regular and smooth working of the line, I have to complaint regularly mothwise to concern officer but he says the line is not fuctioning very well i our line not been underground that is why the problem is coming. I am fedup of listening him. I want sooth output that work intoto. I am regular about my payments and have connection with people staying abroad to talk with them. Such disconnection will cause interface and in future i will disconnect permanantly my connection and which over those are relable. Please note and take care of my coplaint, My phone no is[protected] and [protected]
Thank u sir

JULIAN MICHEAL SALVADOR

from Pune, Maharashtra

BSNL DATA ONE BROADBAND — frequent disconnection of BSNL broadband

my broadband gets disconnected frequently and am paying 750 Rs monthly, this dosen't make sense. if you comlaint them they say they will repair it as soon as possible, but the problem exist for last two months