Bharat Sanchar Nigam [BSNL] Complaints & Reviews

i would like to cacel my broad band line and telephone line connection from today 12.10.2007 no.[protected]

I would like to cacel my broad band line and telephone line connection from 12.10.2008 no.[protected]

Hi sir,

I would like to cancel the BSNL Land Line from this month. My number is[protected].
And my deposit money is 500Rs, so please abject my last month bill with my deposit money.
My consumer no[protected]

Thanks&Regards
Rajesh Kumar Gupta
Mobile no- [protected]
13/05/2009

BSNL — Mobile Connection Cancellation

Mobile Connection Cancalation


I Cancalatin of My Mobile.

Mobile No. [protected]
Last Payment Bill No.[protected]
Last Payment Rs. 1742.00
Last Payment Dt. 20.06.2009
Last Payment Receipt No. [protected]
User : D0NVP7
Unique ID No.[protected]



Cheque No. 961995
Cheque Dt. 19.06.2009
Bank. ICICI Bank


Cancalation No. 511/5546
Cancalation Dt. 20.06.2009
Cancalation Place. BSNL, C.G. Road, Navrangpura, Ahmedbad


Regards,
Mrugesh Parmar

BSNL Landline — non connection of service

To
Date: 04/07/09
The General Manager, BSNL
Kamrup Telecom District,
Panbazar, guwahati-781001

Sub: Prayer for refund of money deposited for connection of landline at my
residence at Kharghuli, Ghy-4.

Sir,
With due respect, I beg to inform you that having willing to get a broadband internet connection, I deposited an amount of Rs.500/- for a landline connection on 13/04/09 (receipt no [protected] dated: 14/04/09 ) accordingly an order is also issued to connect the telephone.

Painfully, I would like to inform you that for unknown reasons, in spite of repeated request, the O/o the S.D.O phones at Ambari, Ghy is failed to give me the service till date. I have visited the office more than eight days and requested the authority concerned, but in vain. Neither they give me the service nor do they inform the reason behind. Then I went to the Area Manager at Panbazar and requested him to look into the matter but no positive achievement is surfaced till today.

Being fed up of the irresponsible approach and behavior of the concerned offices, I am compelled to arrive at the decision to withdraw my appeal for landline connection and want to get back the money deposited for landline.

Now, I would like to request your honour to look into the matter and do the needful for refund of Rs.500 deposited for landline.
Thanking you


Yours truly,



(Mr. S. Bharali)
Bonkunwar Nagar
Kharghuli
Guwahati-781004

i am bsnl (cellone) prepaid user. my complaint is that i want to cancel the subcription of model of the day.

BSNL - Land Line — non delivery of telephone bill for the month of june- july'09

i have not received the captioned bill till date. As such, i have to pay Rs. 70/- as penalty for late payment without any fault of mine. It is not the first time that this has happened.
you should make arrangement for timely delivery of telephone bill to every customer in every month in due time.

I would like to cancel the BSNL Land Line Services from this month (october - 9th ). My number is[protected]

i would like to cancel the bsnl land line services from this month
december my number[protected]

i would like to cancel my landline service from this month, kindly request you to reimburse my deposit my landline number is 26491260

My landline[protected] is not working for the past 5 days and due to this not able to access the broad band too. Pls look into this at the earliest and sort the issue

I would like to cancel the BSNL Land Line Services My number is[protected]

I WANT TO CANCEL MY LAND LINE BSNL CONNECTION

Respected Sir!

I Kunapaneni Janardhana Rao, i would like to cancel the bsnl land line services from this month [protected], Mangollu - Gandrai - Jaggayyapeta - Vijayawada Circle,

Thanking you

BSNL - Land Line - non delivery of telephone bill for any month to my house My Phone no: [protected].
My address:
D No. 6-813/17,
Telephone colony,
Dangenagar, Jaggayyapeta,
Krishna District, Andhra Pradesh.
Pin No:521175

Pls cancel my connection.

last 4 month i am trying to cancel my landline. cancellation application not in web site please send me cancelletion form by E-Mail thank you

I would like to cancel my BSNL Land Line Services My number is[protected]..

Thanking you,
Syed Qaisar

would like to cancel my landline service from this month, kindly request you to reimburse my deposit my landline number is [protected]

I would like to cancel my landline number from this month and my number is[protected].

Thanks & Regards,
Dhinakaran
[protected]
Chennai

I Would like to cancel my BSNL landline connection. We are not using the connection from past 1 year but still we are getting the bill. Please cancel the connection. My landline No:[protected]

Hi sir,

I would like to cancel the BSNL Land Line from this month. My number is[protected].
And my deposit money is 500Rs, so please abject my last month bill with my deposit money.
My consumer no - GJATD[protected]

Thanks&Regards
R B Agarwal
Mobile no- [protected].
Date:- 17/02/2010

Please cancell my land line connection with immediate effect and deposit my advance money in my Canara Bank account no.[protected] after deducting cherges if any to be paid by me.

I would like to cancel my BSNL Land Line Services My number[protected]

Thanking you,
A.P.Tendulkar.

Please cancell my land line connection with immediate effect my tel phone no>[protected]

Me too want to cancel my land line BSNL connection for no.[protected].
Pls do the need full.

I would like to cancel the BSNL Land Line Services from this month (october - 1st). My number is[protected]. and i waznt to rebate my bill our phone line was dead from past 3months pls do the need ful.
my address
# 73 rmv 2nd stage near jamia masjid road
boopasandra bangalore 560094

Kindly cancel the connection from today.

TEL NO: [protected]

Dear sir,

I would like to cancel my landline, kindly reduse me aslo my bill amount as soon as possible.


Thanks in advance
best regards
P.Mohamed Kutty

i want to cancel my bsnl landline and broadband as i'm not using it...my landline number is[protected]

customer id. [protected].we had cancelled the no[protected].and had received the number as ORD[protected].please help us and give us the status of this no.whether disconnected or not.

thanks

with regards

Dear Sir,
I am going to cancel my landline connection with my braodband connection and my landline No.[protected], so plz cancel my connection immediately plz.
Thanks
M Ramakrishna
Mob No.[protected]

I would like to cancel the BSNL land line.The form is already submitted on 24/9/2010 at bolinze (vasai). My tell. no. is[protected].And my deposite money is Rs.2000/-
My consumer ID is [protected].I also paid Rs.165.45 for the invoice period from 1/8/2010 to 30/9/2010 on 2/11/2010(plz see the account no. [protected])

Thanks & Regurds,
Carwalo Francis B.
mob. no.-[protected] / [protected]
9/11 /2010

I would like to my bsnl landline my phone number is[protected]
The form for cancelation is already submitted to bllinz(vasai)
My deposite money is 3000rs
My customer_id [protected]
I paid my last bill on 2nd nov 2010 invoice period was 01/08/2010 to 30/09/2010

Thanking you
Francis B Carwalo
[protected]/[protected]

Hi sir,

I would like to cancel the BSNL Land Line from this month[protected]. My number is[protected].
And my deposit money is 3000Rs, so please take my last month bill with my deposit money.

Thanks
Suresh Kumar
Mobile no[protected]
20/12/2010

i want to cancel my landline BSNL connection for no: [protected]. please do the needful as soon as possible.

Sir, I would like to cancel my BSNL Landline connection . So the amount which I have paid can I get back.

Please cancell my land line connection with immediate effect my tel phone no>[protected]

Please cancel my BSNL connection no[protected]. Thanks, Rajkumar J

i would like to canceled my land line connection[protected]


my contcact numer [protected]

mee to cancel my lane line conection of bsnl no : 25584027

BSNL — cancellation

My name is T. Alwal Reddy having BSNL broadband connection bearing ID tareddy90_hyd and i have been charged Rs. 200 for the last two months for using games on demand even if i did not use it. I have not even opened that site once. Please cancel that subscription or whatever it is, i am not playing any games, please see into this as soon as possible. I should not be charged next month, if so i will cancel BSNL broadband connection itself.

My address

T. Alwal Reddy
H.No. 1-20-184
MES Colony, Venkatapuram
Trimulgherry (post), Sec-Bad
Ph. No [protected]

I want to cancell my BSNL land phone connection with effect from 1st September, 2011. my land phone no is[protected]. my email id [protected]@gmail.com. this conection was taken in the name of my father (suranjan Roychowdhury) but he expired about two years back

thanks and regards

surojit roychowdhury

BSNL — Removing landline connection

I want to remove my bsnl landline connection because we are not using properly and we are getting so much bill. so please remove our connection as soon as possible. It is on my house wife name A.Anitha number 23020292. i am requesting you to remove my connection.

I want to cancel my landline connection My phone #[protected].

please cancel my BSNL Land Line Services My number[protected].i already submit cancel the BSNL Land Line service in the local exchange but they don't give any response of my query .

plz do the need full.

BSNL / Land Line phone — refund of money deposited for landline phone

I have deposited my land line phone n0.[protected] in the month of Oct.,2011 at Khetri Nagar BSNL Office but refund of security deposit has not been made to me as yet by the Accounts Officer,BSNL,Jhunjhunu (Rajasthan)
Jai Singh Karwasara

Respected sir,
sir please cancel my bsnl connection & number is [protected]

Dear Sir,
Please cancel my Land phone connection.In my house, mother alone staying.She don't need connection.One year ago I send cancellation request.but still receiving monthly bill in my house.we are not using Landphone.my addres, M K SALIM, BARKATH MANZIL, THOTTIKKAL, PERUMKULAM.PO, ATTINGAL, ALAMCODE-695102, THIRUVANANTHAPURAM, KERALA.NO-[protected]

I would like to cancel the BSNL Land Line Services from this month (june - 1st). My number is[protected] due to not working from long time.

Kindly cancel the connection from today.

I would like to cancel the BSNL Land Line Services from this month . My number is[protected]
Kindly cancel the connection from today.

Dear sir,

I Would like to cancel my BSNL landline connection. We are not using the connection from past 6 month but still we are getting the bill. Please cancel the connection. My landline No:[protected]

Note:

Deposit my advance money in my SBI Bank account No.

Thanking you,
P. kutty
[protected]

I AM STAYING IN NEW DELHII I AM UNABLE TO OPERATE MY PHONE /INTERNET AT VISAKHAPATNAM I HAVE TAKEN Rs.900/- COMBO PLAN Hence I would like to cancel the BSNL Land Line Services from this month (September- 1st). My number is [protected] and i want to rebate my bill our phone line was dead from past 3months pls do the needful (if you want to know status pls check and find my usage). MY UNIQUE ID FOR MY CONNECTION IS 47555224

Kindly cancel the connection from today. for which the act i shall be thankful to you


with regards
vijay
M-24, BEACH ROAD RESIDENTIAL AREA, NEAR YOGA VILLAGE, CHINAWALTAIR, VISAKHAPATNAM - 530003.
MY PHONE NUMBER IS [protected] PLS INTIMATE THE ACTION TAKEN AGAINST MY COMPLAINT.

i would like to cancel my dead land line BSNL phone no.[protected] and broad band service from today (12.10.2012)
kindly cancel my basic phone today.

sir, l want to deactivated the bsnl landline connection from 25 October, 2012.my bsnl landline number is[protected].
kindly cancel the bsnl landline from today number[protected] .I pay all the bill on time .

I would like to cancel my landline service from this month, kindly request you to reimburse my deposit my landline number is 22234243.

Thanks & regards,
V.Ramanathan
contact #[protected].
Date : 27/10/2012

landline mobile — statement of connection

i m nitish bhardwaj and my ladline no is[protected]. and as named as kartar chand s/o badri nath v.p.o ghangret teh amb distt una 177110
in vllage ghangret and i know abt my call details of our no
recently last 7 days u can mail me on my email id [protected]@gmail.com

I would like to cancel my BSNL Landline services.
My Landline number is[protected].
My ACCOUNT NUMBER: [protected]
Customer Name : SRI P THIAGARAJAN ASARI
Please call for further clarification : [protected]

I would like to cancel my BSNL Landline services.
My Landline number is[protected]
My ACCOUNT NUMBER:[protected]
Customer Name : SHREEDHAR VEDANANDA
Please call for further clarification : [protected]

i wan to cancell my bsnl land line number [protected]..plz cancell the same from today only 27-Dec-12

Did not know that it was possible to cancel a BSNL Landline connection by writing on a non-BSNL website blog!!!
Can one of you please confirm if this works - my brother was asking the process to surrender/ close BSNL connection...and if this simple blog works, I can ask him to do it too !!!

I would like to cancel the BSNL Land Line Services from this month March - 2013 .
My number is[protected]
Account no - [protected]

Kindly cancel the connection from today.

i would like to cancel my bsnl connection.my number is[protected].please cancel my connection immediatly.location trichy tamilnadu india

I would like to cancel my landline BSNL connection..we are not using from last 1 year but still getting the bill so kindly cancel my connection. my number is[protected].

i would like to cancel my bsnl landline connection as i am shifting out of my house.

Please refund my deposit money and my bill for the prvious month.

number : [protected]

BSNL - Land Line - Cancel the connection


I would like to cancel the BSNL Land Line Services from this month (February - 1st). My number is[protected].

Kindly cancel the connection from February - 1st, 2014.

Hi sir,
I wanna cut my wireless Internet connection. actually the problem is that in my office the connection is wasting. so plss... cut my connection today 05/04/2014. My phone no. is 2654748 and my address is house no. 83 niti khand-3 indirapuram...
thank you.

I would like to cancel the BSNL Land Line Services from this month (aug - 2nd-2014 ). My number is[protected]


Thanks & regards
P.prasad
[protected]

I would like to cancel the BSNL Land Line Services from this month (aug - 2nd-2014 ). My number is[protected]


Thanks & regards
P.prasad
[protected]

I would like to cancel my landline number from this month and my number is [protected]

Thanks & Regards,
kami reddy
[protected]
Bangalore

I would like to cancel my landmine number from this month and my number is[protected]
thanks and regards
sanalkumar
mob: [protected]

Sir/Madam,
I am having two Bsnl land line at my house. My number is[protected] and another line was linked with this second number[protected] at the address 4050 block k Sainik colony Sec 49, Faridabad. I have discontinued the services my first number was cut but the second one is still billed by bsnl.I have visited the concerned office for discontinuation of the second number .The officer said that since we are not using the bsnl number it won't be billed.But i am surprised to see that I am getting bill of the number till this date . They have not refunded the security amount and when I wanted to submit the instrument they declined to accept it.And money from my security was charged for the instrument . kindly discount the service of[protected] and refund the security amount as soon as possible.
Thanks and regards.
Satya Mitra

I would like to cancel the BSNL Land Line Services from this month (May - 28th). My number is[protected]

Kindly cancel the connection from today.

the BSNL people not cancell the my landline number([protected]) and bill amount added in my acount wastly, i informed several times and not acepting cancellation application also .

please help how do deal this problem

c. ramadoss
nagapattiam

सेवा में,
श्रीमान जनरल मेनेजर साहब,
भारत संचार निगम लिमिटेड,
राजस्थान।
विषय- फोन नंबर[protected] को बंद करवाने बाबत।
महोदय,
उपरोक्त विषयांतर्गत निवेदन है कि मेरा फोन कनेक्श्न पिछले बहुत समय से मेरे किसी काम नहीं आ रहा है, इसके लिए मैंने जब पिछली बार दिनांक 23.02.2016 को बिल जमा करवाया था, ( जिसका बिल नंबर-[protected] बिल दिनांक-24.02.2016 राशि-503.80 ) तब उक्त कनेक्श्न को बंद करने के लिए एक प्रार्थना पत्र भी संबन्धित कार्यालय जो कि नगर निगम कॉलोनी, आमेर रोड, जयपुर, राजस्थान में स्तिथ है, में दिया था । परंतु उसपर कोई कार्यवाही नहीं हुई और दिनांक-03.06.2016 को फिर से मुझे बिल भेज दिया गया, जो कि सरासर गलत और उपभोक्ता के हितों के विरुद्ध है ।
चूंकि यह फोन मेरे पहले भी काम मे नहीं आ रहा था और अब भी किसी काम नहीं आ रहा है, अत: आपसे फिर अनुरोध है कि इस फोन कनैक्शन को बिना किसी भुगतान के तकाजे के बंद कर दिया जाए क्योंकि मैंने पहले भी आपके कार्यालय में सूचना दी थी, जिस पर कोई कार्यवाही नहीं की जाकर फिर से बिल भेजकर मुझे प्रताड़ित किया जा रहा है, जो कि गलत है ।
आपसे करबद्ध निवेदन है कि यदि अब भी इस कनैक्शन को बंद नहीं किया तो मैं भविष्य में आने वाले बिलों का भुगतान भी नहीं करूंगा, जिसकी ज़िम्मेदारी भी आपकी स्वंम की होगी ।
अत: इस संबंध शीघ्रतिशीघ्र कार्यवाही कर मुझे अनुग्रहीत करे।
धन्यवाद।
प्रार्थी, आओपो
अरविंद कुमार सोनी॰
[protected]
mail id- [protected]@gmail.com

Dear Sir,
I am trying to cancel my BSNL having number[protected]Broad Band user id upendra67_ecdrid)

I have paid the bill today as well date 27th July 2016.
While I went to the BSNL office which is almost 10 KM from my home ; they said that you need to put signature of the JTO in your area.
I again went to the JTO office which was around 8 KM from my house . That time the JTO was not there in office.
I again came back to the JTO office and also this time JTO went for lunch.
After doing google I find that I can do it online - http://selfcare.edc.bsnl.co.in/ - I tried to do that - from past 7 days it is not allowing me to log in saying that "Verification process is in progress" neither it is allowing me create a new user id - Saying that the account no is in use- I called to the customer care more than 10 times
Every time in between they disconnect the call from customer care team - One customer care told that he will talk to the senior and reset it with in 24 hours - 3 days has been past

I can not pay the bill any more for the worst service - Last bill paid is as below

Receipt No [protected]
Transaction ID FCDR[protected]
Transaction Date[protected]:06:39
Amount Rs. 1097.00/-
Phone No [protected]
Account No [protected]
Bank Reference No 784672
Invoice No[protected]

Kindly help me in this regard and have some system in place to disconnect BSNL service - Going to the JTO/JTO home is not a solution

this complaint website is not user friendly, and may be not connected with BSNL.
because i lodged my complaint on 22.06.2016, but still i have not any reply about my complaint.
and i cannot track my complaint through this website.
it can be make more appropriate .

I would like to cancel my BSNL Land Line Services My number is[protected].

Thanking you,
SHAMSUDHEEN.PK

To, Date
BSNL Customer Care
Gurshaiganj, kannauj (209722)

Sub: Surrender of my BSNL Landline/Broadband

Sir,
I would like to surrender my BSNL Landline/Broadband phone number [protected] is to be disconnected> since I am not using the same. Kindly do the necessary steps.

Enclosed are:
· > Surrender form duly filled
please sir is ko band kara do me aapne shope ko dusri city me le ja chuka hu. or bar bar bill ka sms mere no pe aaraha hai.

Yours Sincerely
rajesh kumar
land line no[protected]

Please disconnect my landline connection immediately .the number is[protected].and get the dues (if any)cleared
regards
saandip

Dear San,

we are customer of BSNL broadband and landline we have approx 12 connections in the name of SVM Motors pvt ltd we want cancel one of my Broadband and landline connection :[protected] number due to vacated the existing building

Please cancel and disconnect my number immediately please do the needful

Regards,

SVM Motors pvt ltd

kindly disconnect my landline number from this month and my number is[protected] . Thanks&Regards yog raj mobile [protected]

I have applied for disconnection of my landline no.[protected] on 11.07.17. pl. disconnect it early and confirm me, dinesh kumar mobile [protected]

I have applied for disconnection of my landline no.[protected] shamli up on 11.07.17. pl. disconnect it early and confirm me, dinesh kumar mobile [protected]

I am having a Bsnl landline telephone number [protected]. Most of the time there is problem in landline either incoming outgoing or both get block. Don't have so much time to follow up day by day for rectification. We r very sorry to say In this competitive market if we are not helped with good service we have to surrender our connection

would like to cancel my landline service by immediate effect. kindly request you to reimburse my deposit my landline number is [protected]. I will not pay any amount charge levied on me in favour of said landline connection from toady onward.

Send me the full and final statement for said connection @ ([protected]@gmail.com)

Regards
Praveen Mangla
C/O Rajender Prasad Mangla
[protected]

kindly disconnect my landline no. 2553777 and confirm on mobile no. [protected]

To, Date
BSNL Customer Care
Kagvade Mala, Ichalakranji,
Kolhapur, Maharashtra. 416115

Sub: Surrender of my BSNL Landline/Broadband

Sir,
I would like to surrender my BSNL Landline/Broadband phone number [protected] is to be disconnected> since I am not using the same. Kindly do the necessary steps.

Enclosed are:
· > Surrender form duly filled
please sir is ko band kara do me aapne shope ko band karva raha hoon. .

Yours Sincerely
Parvez Patel
land line no {protected}

I HAVE A LANDLINE CONNECTION IN POLUR EXCHANGE TIRUVANNAMALAI DISTRICT TAMILNADU I APLLIED FOR THE BROADBAND CONNECTION TWENTY FIVE DAYS BEFORE BUT IHAVE NOT YET CONNECTED OFFICIALS FROM THE EXCHAGE SAYS THEY HAVE EQUIPPED TO GIVE ONLY 64 CONNECTIONS I AM OUT OF THAT COUNTINS KINDLY SAY WAS THAT A TRUE STATEMENT IF IT IS WHEN WILL IT BE THE EQUIPPED TOGIVE MORE CONNECTIONS PLEASE DO THE FAVOUR[protected]

I have a broadband connection of 900 plan.When I start for downloadind data,the link is break up.Then sometimes lick is coming & going.I also reporting this problem.But no action has been taken against my complain.My telephone no is 25907791.Address: 224,Dum dum Park,Kolkata -700055.
Please take a necessary arrangment of the complain.

Hi All looking for broadband internet at bangalore..................... Reliance launches Wimax WIRELESS broadband at bangalore not no worrying for feasibility network available anywhere in bangalore for more details Call Irfan On [protected]

dear sir / madum,
since last 15 days we have been regularky giving complaint to sanjaynagar telephone exchange reg non working of our telephones no[protected], 23519306, 23519309.
since we are in to business we are mainley depending upon tele business. unfortunately we have not get any order from last 25 days because of non working telephones.
no one is responding in sanjayanagar, ( Bangalore ) from 25 days.
plse do the need ful immedietly before changing the lines to airtel or others. because we are having 3 lines in which we have commercial broad band also

Faulty telephone & erratic internet
Dear Sir,
Sub: Faulty Telephone – 26636158 and erratic Internet connection.
Ref : Fault reports made through system provisions.
Docket No. 9267 dated 15th July, 2008
Docket No. 9928 dated 26th July 2008
Docket no 0414 dated 28th July 2008 on broadband fault
Docket no 090 date 18th Aug 2008
Docket no 1145 dated 23rd Aug 2008
+ several phone calls to your Area Managers office, Divisional Engineers office mbl no [protected], Mr Jawali mbl no [protected]( who never responds to any phone call)

It is with great disappointment I am writing this to inform the management of BSNL, that no effective solution has been given by your department on the malfunction, reported through the fault reporting system for the last 5 weeks ( dialing 25292198 for the telephone number cited above & telecon complaints to Area Manager's office, Divisional Engineers office etc), of my telephone land line mentioned above.

The malfunction has caused my communication and internet connection, also through BSNL line, effected my working on all these days.

It is also brought to your attention that the internet services are not available or intermittent( 1 minute ok & 10 minutes off etc )

As I am on ECS my payment are promptly paid in time for the above as per the bills sent to me irrespective of the above hasles that I have been facing

I believe that an ISO 9001:2000 certified organization cannot treat a customer complaint with so much delay.For the last five weeks no effort has been made by your dept to settle my complaint

Any thing to be done from my side may please be communicated through Email or through SMS to [protected].

Also I request you to recommend pro rata reduction in charges applicable to the non working connections.

If this fault can not be set right and lines restored from your end by 25th Aug 2008, I will be compelled to swith over to other efficient private service provider even though I have been your customer for the last 23 years for which your customer service dept. is solely responsible.

Kindly acknowledge this letter.
Expecting your reply

Joseph Veigas
[protected]@rediffmail.com
Mbl [protected]

Have had similar experiences with BSNL, Bangalore. In case of faults with landline/broadband, it is only after repeated, desperate attempts that they respond. If the customer service continues to be so poor, I have the slightest doubt that customers would start switching to other providers, given the large number of private players with better offers and more importantly, better customer service. It is high time this indifferent attitude is addressed.

MY LANDLINE[protected] IS OUT OF ORDER SINCE 20TH MAY AND COMPLAINTS WERE LODGED THRO TELE COMPLAIN NO.23372198 MORE THAN 5 TIMES, BUT OF NO AVAIL. WORSE, I AM FED UP DIALING MOB.[protected] WHICH IS NOT RESPONDING AT ALL. I LODGED COMPLAINT WITH THE NODAL OFFICER FOR PUBLIC GRIEVANCES: ASST.GENERAL MANAGER(PR) BY EMAIL, COPY TO APPELLATE AUTHORITY: GENERAL MANAGER (CM & CFA), BUT INDIFFERENCE IS THE ANSWER, THE APATHY IS SHOWING. BSNL IS KNOWN FOR ITS CAVALIAR ATTITUDE. IS THERE ANY MACHANISM IN BSNL TO RECTIFY THE OUT OF ORDER TELEPHONES ON RECEIPT OF COMPLAINT? DOUTFUL INTEGRITY.

Dear Sir,

From today morning I'm facing problem to use broadband connection. My No is[protected]. The link failure is showing constantly.

Please look at this matter and solve it as earli as possible.

Thanking You
Satyajit Saha
[protected]

I am to inform you that in spite of repeated request to BSNL Customer Care, I could not able to get my Broadband Connection problem rectified for the last 15 days. My docket NO. was Y2754. My Telephone No is[protected]. Please look at this matter and solve it as earli as possible.

Sukla Adhikary

bsnl / dataone broadband service — for 500c they are cheating every customer

bsnl advertises that there 500c broadband plan provides unlimited night usage between
02:00am to 08:00 am but many of there servers are not set to follow these rules
they charge heavily and produces bills in even lacs of rupees

From last few months link failure is showing constantly, please look at this matter as early as possible
my no 24415965

This is exactly what is happening to most of the customers. The problem is not hust in some places, but in all places, which clearly shows that, the BSNL broadband server is configured wrongly.

I am having the same problem. I have concrete evidence, with the usage summary reports, which show sessions of connections spanning beyond 2:00 AM. Can anybody please suggest, if I can go ahead with filing the compliant?

This is the case to most of my friends too who end up paying their boradband bills in thousands. if they do this all over India, how much of extra bills should they be getting every month? is this not a menace? and most o[censored]s go only for BSNL broadband for its excellent speed!

I have the similar problem DO not know how to go about this

I have been having a problem with the power adoption. Every switch is turned on but there is no power in my modem. The customer care number they give us is for show only. It goes to Maharastra and they cannot even give us kolkata's customer care number. BSNL is an organisation of worldclass cheaters.

I'm facing problem in my broadband connection from a long time. Whenever tried to complain it takes long time to lodge the complain. my no is 23445443. I'm student of Multimedia, for that reason only i took this facility but it's never in a mode of working so it's basically hampering my study. If BSNL can help to sort this matter, that would great for me.

Sir I have submitted money on 11th but there is no information from salt lake bsnl office, please check, customer number[protected], work order no. SLM/N/GG/09-10/0655, MY NO [protected]

d-14/6 karunamoyee
Anupam Roy

Dear Sir,

This is to intimate that for the last two months, we are unable to use internet facility at our Land line[protected] and connection is never established. Please take necessary actions to restore broad band connections at the earliest.

Regards,

Dipesh Majumdar
P - 41A, South Eastern Railway Employees Housing Co Op.
Kamdohari
P.O : Garia
Kolkata - 700 084.

hi..my number is 24190407..ive been facing internet link problem constantly..been a few months now..no action has been taken on behalf of BSNL inspite of constant complaining... my link keeps disappearing every 5 min...i have a Caller ID telephone..so I was asked to disconnect telephone line while surfing but that too does'nt help... Please take the necessary actions asap...I'm mentally stressed out trying to solve this problem.

Sir

I have been suffering for Internet problem (broadband) from last few days.
I have applied for reconstruction. My docket no "J5815". My Telephone number is[protected]. I called many times for this problem, but still now it is not solved. I cannot work. It shows error number
678. Its is a weekly prblem for my broadband. What can I do? Kindly solve this problem.

My work is hampered for this disconnection of line


With regards,


Dibyendu Mazumder

Sir

I have been suffering for Internet problem (broadband) from last few days.
I have applied for reconstruction. My Telephone number
is[protected]. I called many times for this problem, but still now it is not
solved. I cannot work. It shows error number 678. Kindly solve this problem.
I am facing this problem everyday. Can I not get the proper connection? I am
freelance designer I need broadband urgently. No one cann't solve it
permanently. Everyday I am applying for the reconstruction. You can check my
complaint.

My work is hampered for this disconnection of line. Kindly take a proper action.


With regards,

Dibyendu Mazumder

I am fed-up with the BSNL broad band.

No doubt its speed is good. But once any problem occurs, these people are not ready to help.

I stay at Kestopur, My Broad band doesn't work sometime (this happens and I am not complaining for this). When I try to launch complain at the number [protected], they do not react positively. The problems I face

1) They either keep me on hold for more than 10 mints.
2) They take action only if I call them 5 to 6 times for consecutive 4 to5 days.
3) They say they are very busy to come to my residence to check the issue.
4) The problem gets resolved only after 15 days (at least)
5) They ask to come to their office at dum dum with modem.

Nishant

NETWORK PROBLEM IS REALLY THERE ION BSNL...
I M A CONSUMER OF BSNL PUNJAB CELLONE SERVICE
AT EVENING I CANT MAKE CALLS..RECIEV E CALLS...OR MESSEGES...
THIS IS REALLY DISGUSTING...
PLEASE SOLVE THE PROBLEM

BSNL mobile - Cellone — Network problem

I'm using BSNL mobile connection from Himachal Pradhesh since last 4 months and whenever I'm on tour outside of the state, the mobile was working fine. Now today 07.01.2009 when I'm in Mumbai, I didn't get network. For the same I called up BSNL customer care and talked with them. Reply is other part but advising me and tell me that speak slowly and not loudly. Showing me manners but not resolving the matter. I told him very clearly I'm filing the complaint in consumer forum against the company. I hope I'll get the justice from this fourm at least and perish BSNL not for rupee but on moral basis and ask them to withdraw their slogan of No. 1 Telecom company in India. Do it or close this forum as it will be only Mirage for customer like us who are paying for services and not for harrasement.

Action must be within official hours by tomorrow.

Hope this will be done or go to hell with this forum.

Regards,

Ashish Shah
Problematic BSNL no.[protected]

CellOne — signal problem

we have four Cellone connections in my house. but not getting signal. so please solve the problem. our address is
V.John Bunyan
H.No 3-78, Near kothakaluva,
Rustumbada, Narsapur -534275,
West Godavari District,
Andhra Pradesh.

I am facing very network problem in my area at Kompally near cine planet Hyderabad. Please solve the problem

I am facing very network problem in my area at Kompally near cine planet Hyderabad. Please solve the problem

It all started when I changed my number from Airtel to Bsnl, since most of my relatives are using Bsnl.I am also facing network problems, when it rains the problem worsens.I a single month alone nearly 50 to 60 calls got cut in between because of tower problem.I called Bsnl people and complained to them for 3 times in that month but they took no action.In Airtel(my earlier network)I faced the same problem but they solved it in a week.I am a average mobile user I use around 300mins of outgoing calls a month and stay at a main place in Coimbatore.If they dont care abt my complaint then I dont know what kind of service they provide for persons who live at remote areas and use their mobile for incoming purposes alone.I have also seen some slowness in messages getting delivered or calls getting connected in Bsnl(when compared to Airtel) I think they use primitive technology when compared to Airtel.

My Name is Shiva,
I am the customer of Cellone(BSNL) since 2008.I am facing problem of Network in Main cities Like Vizag and Hyderabad also.Signal is very low and suddenly it drops to 0 level . It the climate becomes cloudy the problem of signal dropping get started.I am postgraduate looking for job in software industry I am getting interviews through mobile also. At my beginning I promote this Network to all my friends due to low cost.Still I am facing problem.I gave complaint to customer care also they suggested me to send a message like SIGNAL to 54141.It is also done.One of the customer care person told me select the network selection in manual and then select cellone. It also happened.But no use.Finally I decided to make a move from this Network and Go for Vadafone or Airtel.I Pray If possible you people please solve the problem for the remaining customers too. Don't loose them

Thank you
Regards

Shiva

i am bsnl customer with no as [protected].my no is always busy.if someone is calling to me it is always saying that all lines are busy.if i call it is not connecting .please help me.once in a week my phone works.remaning days it is not working please solve my problem

Dear sir my name is jagan mohan ray i am fom orssa jajpur at po - dubakan via mangalpur pin-755011 land mark -dubakan jayachandi high school

we are all the people of dubakan village are facing network pro since tow months .Becoz there is a Bsnl tower n our village but is is not working please check it ...too many time i have called to to our sdo of jajpur mr khuntia but he is not ans our call ... there are more thar 500 hundred cust in our village of cellone so i req to you to be kind enough and give us proper network we shall be great remain for ever plz repair this tower



your fai fully

jagan mohan ray mob -[protected], [protected](mnp airtel to bsnl), [protected], [protected], [protected], [protected], [protected], e mail id is -jaganmohan.[protected]@gmail.com

In Middle of the Hyderabad city, IN microsoft campus also BSNL signal is not coming.Missing all the important calls because of this.HATS OFF TO BSNL FOR SUCH A SERVICE.
No wonder I will be shifting to some other network

I am bsnl customer from varnasi.. when I do std cal to bsnl customer Hyderabad there is a continuous disturbance in the call the noise is annoying while on the cal from past one week this noise problem in the background of cal is troubling me please solve this problem

Iam Nrusingnath patra(Sisir) Durgi, dist-Rayagada, odisha my village & my local aria about ten thousnds peple depend on BSNL network, But service is zero, then optical cable cut in the way, so after 7/10 day go to jaint, local Sdo, Etr group are no lisening, our village compaint avoid the bsnl officer, our problem ever day every month, our problem is of to 17.5.14 . ago two year ago. plese kindly sir solve the problem