[Resolved]  BSNL Data One Broadband, Kolkata — User Id

I am a working woman staying in Kolkata (Salt Lake) and 1month ago I had applied for the Data One Broadband Connection. The concerned people said that within 3-4 days I will get the User ID and The pass word, but its a month now one one bothers to pick up the phone. Either they disconnect the line or its switched off or its mob nos keep ringing. The connection is required urgently but there is no one I can talk to.
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments  14 CommentsShareTweet


Dear Sir,

From today morning I'm facing problem to use broadband connection. My No is[protected]. The link failure is showing constantly.

Please look at this matter and solve it as earli as possible.

Thanking You
Satyajit Saha
I am to inform you that in spite of repeated request to BSNL Customer Care, I could not able to get my Broadband Connection problem rectified for the last 15 days. My docket NO. was Y2754. My Telephone No is[protected]. Please look at this matter and solve it as earli as possible.

Sukla Adhikary

bsnl / dataone broadband service — for 500c they are cheating every customer

bsnl advertises that there 500c broadband plan provides unlimited night usage between
02:00am to 08:00 am but many of there servers are not set to follow these rules
they charge heavily and produces bills in even lacs of rupees
From last few months link failure is showing constantly, please look at this matter as early as possible
my no 24415965
This is exactly what is happening to most of the customers. The problem is not hust in some places, but in all places, which clearly shows that, the BSNL broadband server is configured wrongly.

I am having the same problem. I have concrete evidence, with the usage summary reports, which show sessions of connections spanning beyond 2:00 AM. Can anybody please suggest, if I can go ahead with filing the compliant?

This is the case to most of my friends too who end up paying their boradband bills in thousands. if they do this all over India, how much of extra bills should they be getting every month? is this not a menace? and most o[censored]s go only for BSNL broadband for its excellent speed!
I have the similar problem DO not know how to go about this
I have been having a problem with the power adoption. Every switch is turned on but there is no power in my modem. The customer care number they give us is for show only. It goes to Maharastra and they cannot even give us kolkata's customer care number. BSNL is an organisation of worldclass cheaters.
I'm facing problem in my broadband connection from a long time. Whenever tried to complain it takes long time to lodge the complain. my no is 23445443. I'm student of Multimedia, for that reason only i took this facility but it's never in a mode of working so it's basically hampering my study. If BSNL can help to sort this matter, that would great for me.
Sir I have submitted money on 11th but there is no information from salt lake bsnl office, please check, customer number[protected], work order no. SLM/N/GG/09-10/0655, MY NO [protected]

d-14/6 karunamoyee
Anupam Roy
Dear Sir,

This is to intimate that for the last two months, we are unable to use internet facility at our Land line[protected] and connection is never established. Please take necessary actions to restore broad band connections at the earliest.


Dipesh Majumdar
P - 41A, South Eastern Railway Employees Housing Co Op.
P.O : Garia
Kolkata - 700 084. number is 24190407..ive been facing internet link problem constantly..been a few months action has been taken on behalf of BSNL inspite of constant complaining... my link keeps disappearing every 5 min...i have a Caller ID I was asked to disconnect telephone line while surfing but that too does'nt help... Please take the necessary actions asap...I'm mentally stressed out trying to solve this problem.

I have been suffering for Internet problem (broadband) from last few days.
I have applied for reconstruction. My docket no "J5815". My Telephone number is[protected]. I called many times for this problem, but still now it is not solved. I cannot work. It shows error number
678. Its is a weekly prblem for my broadband. What can I do? Kindly solve this problem.

My work is hampered for this disconnection of line

With regards,

Dibyendu Mazumder

I have been suffering for Internet problem (broadband) from last few days.
I have applied for reconstruction. My Telephone number
is[protected]. I called many times for this problem, but still now it is not
solved. I cannot work. It shows error number 678. Kindly solve this problem.
I am facing this problem everyday. Can I not get the proper connection? I am
freelance designer I need broadband urgently. No one cann't solve it
permanently. Everyday I am applying for the reconstruction. You can check my

My work is hampered for this disconnection of line. Kindly take a proper action.

With regards,

Dibyendu Mazumder
I am fed-up with the BSNL broad band.

No doubt its speed is good. But once any problem occurs, these people are not ready to help.

I stay at Kestopur, My Broad band doesn't work sometime (this happens and I am not complaining for this). When I try to launch complain at the number [protected], they do not react positively. The problems I face

1) They either keep me on hold for more than 10 mints.
2) They take action only if I call them 5 to 6 times for consecutive 4 to5 days.
3) They say they are very busy to come to my residence to check the issue.
4) The problem gets resolved only after 15 days (at least)
5) They ask to come to their office at dum dum with modem.


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