BSNL — deactivation of hungama service

deactivation of hungama website i.e one day i got a phone call about the hangama website form bsnl customer care they said that we can download songs, videos etc over there .they will provide username and login for that site.if you use the site we will cost you other wise not.one time charge they made 198.we paid it .but the same charge is been attached in all the bill after our payment.we did complient to je in cms branch see adjusted the bill and asked us to pay three month she did the same procedure.and later she asked us to go to main branch and complient about it.i did and they also adjusted the bill and gave me a toll free number to deactivate the service.i call to customer service they said you have charged 12 and 7 rs per day for using hungama website .but i havent used the service at all ...i dont no wat to do but i will not pay the bill or and if they charge i will take action on it.
this is my no to which they have charged[protected]