[Resolved]  BSNL Evdo Data Card — Low Speed and no action has been taken yet after complaining

Address:

Purulia, West Bengal

Sir,
With many respect and hope i am writing this letter to you. When I saw this site on net I thought that it can help me out of my EVDO speed problem. I am living at Adra town in district Purulia (W.B). I have an Evdo data card with the 825 unlimited scheme. I face many problems on slow speed like 40-50 kbps transfer rate. I did many complaint to Adra BSNL Office and Purulia district BSNL office, and also complaint on BSNL call centre. But no action has taken yet. For this low speed of Evdo every people of Adra are suffereing from last 40 days. Before 40 days the speed of evdo in adra was 350-400 kbps, but now it is 40-50 kbps. According to Adra BSNL office SDE and JTE it is the normal speed of EVDO, but as i read about EVDO it’s speed is 3.1 Mbps. Also some of there employees are telling one sector is not working since last 40 days out of 3 sectors. But we the people are facing many problem for this low speed of internet. Respected sir, i am jobless and “825” is a vast amount of money which we are spending per month for this internet service, but we are not getting the actual speed of EVDO. Sir, we know it’s a wireless connection, speed differs, but sir then also 50-60 kbps speed is not a real speed of a BSNL EVDO BROADBAND Data Card. . Only assurance and complain number are given from customer care, the complaint number given by customer care is 21541385. Kindly tell me what to do or please take the proper action for it. We are suffering for this low speed from several days. One can also mail me.

Thank You
Animesh Bauri
[protected]@gmail.com