[Resolved]  BSNL — refund of deposit

respected sir,
i have taken a bsnl landline phone connections in 2006, and i have deposited an amount of rs 500. and after that every month they have charge RS. 186 for 6 month. and RS 20 as insurance for 24 month. when i ask then about that charges at that time they told they are charging to make my deposit RS 2000. so i paid it. but now i have cancelled my phone connections because out of 30 day 15 days it remains out of order. after complaing 4-5 times they are not coming and the bill comes every month. that is why i cancelled it. but they are now refunding me an amount of RS 876 only. when i asked him where did u charge rest of amount. then they are not giving me a reasonable answer to me

so kindly look into the matter and do the needfull

chiman lal jethwa
lal bagh near nerhu manch
civil line ward no 7
jagdalpur bastar
mob:[protected]

Dear sir,
Ihave cancelled our land line connection on August 2008, the refunded amount has been redelivered to
your branch at Guntur, Andhra Pradesh.Ipersonnelly met Mrs Vasuundaradevi, accounts officer(tr4) in Guntur on 26th December.I also have given request letter to resend my deposit at my new address.
My landline no is [protected].Please let us know the status of refund amount.
Thanks&regards,
M.Showri Raju,
Mob:[protected].

I have cancelled my land line on 12th May 2009 because of non attending the compliants. There are several compliants but nothing has been taken by the department inspite of personal complaints. Since I am fed up the service i finally decided to cancel my land line. I am still awaiting my deposit along with the bank interest.

Earlier I took bsnl broadband which another item to cheat the public. I am staying in marthahalli, Bangalore.37. not even two months old, but every day the net work is bad or not working. When I compalint to several stages, no response, but I was promptly paying the bill, finally I decided to cancell the broad band. at that time, the technical personal says ./... sir, . in marthahalli, the signal is very bad. I asked him if the signal is bad, why did you connect the broad band net and i was paying the money. Now let us decide who at the fault. Don't you feel the dept. the way the work./ The dept staff will get the salary, customer is the sufferer.

Dear Sir,
I have a land line phone since 12 years. My phone number is[protected]. I have taken internet broad band service in 2008 April ending. In the month of March 2009 my modem was fault.The J.E. sir came to my home and verified. He found it was fault. He advised me to shift F2 type modem from F1 with additional cost of Rs.500/-, then no modem rent will be raised. I agreed. He replaced F2 type modem. He had taken Type1 modem from me. After that I have paid Rs.250/- towards installation charges. Next month modem rent Rs.80/- was billed. I paid the bill and gave a complaint both in piduguralla and guntur office. They told me that they could solve the problem. I approached many times. But they didn't do. They violeted the rule proceedure. Again now also bill was raised with a burden of modem rent Rs.80 and ACDMOS Rs.500. I am a small accountant. How i can pay all these unnecessary. I request you, please rectify the mistake of piduguralla bsnl office staff and delete the modem rent and acdmos amounts. If not possible, please provide my type1 modem which was in piduguralla bsnl office and return my additional deposit of Rs.500/-.

Hi, This is Ramarao from Endroye (post), Amaravathi(Mdl), Guntur(dist), Andhrapradesh -522016. And my Land line Phone number is[protected]. from last 10 days on wards i am not able to do outgoing calls as well as i am not able to get incomming calls.And my nearest exchange office is Lemalle, I called to exchange more than 25 times but they are not at all responding to my complaint.could you please let me know where i have to concern regarding this issue.I am requesting to you people plz solve my phone problem as early as possible .and you can give reply to my mail id "[protected]@gmail.com". Plz plz do favour to me because of this phone problem i am lossing so much communication.plz solve my problem asap. Thanks & Regards Ramarao Yella