BSNL India — Balance deducted from prepaid mobile | |||
Sub: Deduction of balance from pre-paid mobile account. Dear Sir, I am a customer under BSNL pre-paid mobile service net work. On 17.09.2012 i recieved a message regarding balance deduction which was as follows : Rs. 10 charged. Thanku for using Rubaru Service. Your service have been renewed. To Unsubscribe send unsubhm to 54000. it came from the no.[protected]. But i have never requested for such kind of service in my life. Then why are they deducting balance. When i tired to call customer care no. they gave me waiting time for 20 minutes. So i was not able to file complain at that particular time. Then again on 20.09.2012 i recieved a message regarding balance deduction which was as follows : Rs. 10 charged. Thanku for using Rubaru Service. Your service have been renewed. To Unsubscribe send unsubhm to 54000. it came from the no.[protected]. They again deducted my balance. this time i called at customer care no. their customer care person did not responded my call very well and hung up the phone. whn i asked them to refund my money they said ur service has been deactivated but ur balance will not be refund. Then i tried to convince them to give my balance back. after that only they registered my complain and said that the balance of 10 rs. will be refund within 15 days. and they refused to rfund the complete balance. also their response was not good. No i fear should i top up my balance or not. i fear agin they will deduct the balance some how. Being a part (customer) of India’s largest and most reputed mobile such type of harassment is not at all expected and it hurts me a lot. Kindly look in the matter and for which I shall be obliged. With thanks and regards, Vikas Sharma Mob: [protected] Bhadurgarh, Distt-Jhajjar Was this information helpful? | |||
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sir/madam,
bsnl tamilnadu customercare is very poor they cannot give line please take action
bsnl tamilnadu customercare is very poor they cannot give line please take action
Bsnl India — balance deduction
RS. 30 HAS BEEN DEDUCTED FROM MY BALANCE FOR ACTIVATING CHATTING SERVICE BUT I HAVN'T ACTIVATED FOR THAT.PLEASE LOOK INTO THE MATTER AND REFUND THE VALUE.
Sub: Deduction of balance from pre-paid mobile account.
Dear Sir,
I am a customer under BSNL pre-paid mobile service net work. On 18.09.2012 i recieved a message regarding balance deduction which was as follows : Dear user, you have been successfully subscribed for love greetings.for Rs 10 & service validity is 10 days. after that Rs 10 was diducted from my balance.
But i have never requested for such kind of service in my life. Then why are they deducting balance. When i tired to call customer care no. they said me that you BALANCE DEDUCT FOR MAKING CALLS.
they refused to rfund the complete balance.
also their response was not good.
Being a part (customer) of India’s largest and most reputed mobile such type of harassment is not at all expected and it hurts me a lot.
Kindly look in the matter and for which I shall be obliged.
With thanks and regards,
rakesh kumar behera
Mob: [protected]
jatni dist-khurda
odisha 752050
Dear Sir,
I am a customer under BSNL pre-paid mobile service net work. On 18.09.2012 i recieved a message regarding balance deduction which was as follows : Dear user, you have been successfully subscribed for love greetings.for Rs 10 & service validity is 10 days. after that Rs 10 was diducted from my balance.
But i have never requested for such kind of service in my life. Then why are they deducting balance. When i tired to call customer care no. they said me that you BALANCE DEDUCT FOR MAKING CALLS.
they refused to rfund the complete balance.
also their response was not good.
Being a part (customer) of India’s largest and most reputed mobile such type of harassment is not at all expected and it hurts me a lot.
Kindly look in the matter and for which I shall be obliged.
With thanks and regards,
rakesh kumar behera
Mob: [protected]
jatni dist-khurda
odisha 752050
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BSNL Prepaid Mobile — Bsnl Prepaid balance deduction.
Dear Sir/ Madam,This is Soumik Majumder having the prepaid number [protected]. From the last couple of months I am facing a ridiculous problem regarding the connection that is frequently my prepaid balance is getting deducted and after deduction i am receiving a message that for some bsnl service the balance has been deducted and if i want to deact the service, i have to dial some number. Even today, (03/12/2010) when I recharged my phone with Rs. 124, which gives me 1month validity along with a balance of Rs. 50 (approx), 30 rupees has been deducted on that very moment on the basis of some Bsnl alerts and the alert message came from the number: 51234030. I dialed the customer care number and some cust care officer Mr. Joydeep Basu received the call (time - 9;08 am). Now he listened to the complain and provided me a docket number ie, 6534658. But when I asked for the time span of getting it solved, he could not say anything. Even when I asked for my deducted balance, then also he could not say anything. I asked him for any BSNL CUST CARE email id where I can mail my complain but alas!! the same result (don't know sir). Now my point is, even where I never asked for any Bsnl Service, why it has been activated on my phone and its the money (whatever the amount is) which has to earn. So I cant allow it to flow for some 'BSNL ALERTS'. So please help me to get out of this small but irritating situation.
Regards,
Soumik Majumder.
[protected],
[protected].