[Resolved] BSNL — about wrong mobile number payment | |||
Dear sir, I recharge my bsnl number [protected] instead of [protected] through net banking from TD-PAYTM web site. so please 110Rs cut off from this mobile number [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
@nsbabu
We are extremely sorry, but as per our Policy, any recharge once sold successfully on our website cannot be refunded, even if you have mistakenly recharged somebody else's mobile phone. It is therefore advised to ensure that you re-check the mobile number that you enter for recharging on PayTM.com.
Feel free to contact us for any further assistance.
Best Regards,
PayTM Customer Care
We are extremely sorry, but as per our Policy, any recharge once sold successfully on our website cannot be refunded, even if you have mistakenly recharged somebody else's mobile phone. It is therefore advised to ensure that you re-check the mobile number that you enter for recharging on PayTM.com.
Feel free to contact us for any further assistance.
Best Regards,
PayTM Customer Care
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![Bharat Sanchar Nigam [BSNL] Website](/img/bn/www.svg "Bharat Sanchar Nigam [BSNL] Website"){kind=small}
![Bharat Sanchar Nigam [BSNL] Address](/img/bn/location.svg "Bharat Sanchar Nigam [BSNL] Address"){kind=small}
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
We have sent a request to the mobile operator to confirm the status of your recharge transaction. Please be assured that your money is safe. If the mobile operator confirms that the recharge has not been delivered to your mobile then we will either re-initiate the recharge for your mobile or refund your amount back into your account, as per your preference.
Please do let us know if we can be of any other assistance.
Contact us directly at [protected]@paytm.com
Best Regards,
PayTM Customer Care
[protected]@paytm.com