[Resolved] BSNL — RECURRING CHARGES

brah

from Panipat, Haryana

Address:

Panchkula, Haryana

R/SIR,,
I am individual landline domestic customer with broadband service.I shocked when I received invoice period 1/8/2010 extra recurring charges ie; Rs 585.65 on account of LANDLINE TOLLFREE FACILITY.I availed only landline call waiting facility through BSNL Self Care login portal Which is free.. I don't know how this facility modify on my number [which is useless for domestic customer].
Confirmation about this modification was not done by BSNL Customer Care.I visited SDO Kalka, he removed this facility from my portal dated 26/10/2010.
During this period ie; 76 days charges recurring from me.

I requested to BSNL please remove above charges as absoluttaly failure of BSNL CUSTOMER CARE CENTRE............
THANKS
YOURS
BRIJESH KUMAR

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Aug 13, 2020

Complaint marked as Resolved

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Comments

rashimishra82

from Ratlam, Madhya Pradesh

even i m facing the same problem . i m scked when i recived the recuring chagers 3308 i m a student cant pay such a huge amount

amitjain123

from Mumbai, Maharashtra

too received a bill today with additional 360/- as recurring charges, this is relatively new on mu bill as I never paid anything like this before (since past 16 years after taking my landline number), neither did I start any new service, nor did I have any outstanding payment. I am going to take it legally if they stop looting people by unnecessary add on charges.

tir123

from Ahmedabad, Gujarat

I also received a Rs 486 Recurring Charges ... Its is totally a hidden charges BSNL is taking from all the costumers now... Really very sad news for BSNL customers ... :(