BSNL - Kolkata — BREACH OF CONTRACT BY BSN LTD

BREACH OF CONTRACT BY BSN LTD
Inbox X



Reply

bhabesh bhattacharjee to dgmbbctd, debb, cgm_kolkata, cmd, ap
show details Sep 8


BREACH OF CONTRACT BY BSN LTD

As a consumer of BSN Ltd / Kolkata Telephone No.[protected] the undersigned was provided with a free "Manick Jod Sim" Card for free unlimited utilization to base home telephone and rest calls @ prevailing tariff. No monthly charges are payable against this SIM as announced by BSN Ltd.

On 09.01.2009 BSNL announced that "Manick Jod Sim" which was made available to us free of fixed monthly charges basis has become monthly chargeable at a fixed rate of Rs.40/- with effect from 08.01.2009. No earlier notice in this regard was issued but new scheme contrary to the understanding given effect on 08.01.2009 and compelled customers to accept vide notification made on 09.01.2009.

But for the scheme made available to BSN Ltd customers free of monthly fixed charges we would have no interest to get the said SIM from BSN Ltd. However I treat this as a breach of contract by BSN Ltd. Since I have lot of contacts from this SIM No. and it is very difficult to change contacts all on a sudden I had no other alternate but to digest this forced tariff. Is it a fair deal with "Valued" customers by BSN Ltd? What is your valued opinion? Kindly let me know at the earliest possible.- Bhabesh Bhattacherjee < [protected]@gmail.com > Reply Reply to all Forward
Mail Delivery Subsystem This is an automatically generated Delivery Status Notification Delivery to t...
Sep 8


Reply

bhabesh bhattacharjee to CMD-BSNL, cgm_kolkata, ap, dgmbbctd
show details 7:29 PM (14 hours ago)

CMD/BSNL
CGM/BSNL
Your kind attention is once again invited to my E-mail letter dated.[protected] and request to send decission on the issue at the earliest.
Thanking you,
Yours faithfully,
Bhabesh Bhattacherjee
[protected].30PM

[protected] Forwarded message[protected]
From: bhabesh bhattacharjee <[protected]@gmail.com>
Date: Tue, Sep 8, 2009 at 12:08 PM
Subject: BREACH OF CONTRACT BY BSN LTD
To: [protected]@bsnl.co.in, [protected]@dataone.in
Cc: [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@trai.gov.in
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Refer to my previous complaint against non attendance to revive the faulty land phone I would like to mention that fault complaint is docketted no. 86957.
I do not understand why there is such a gap to attend.
Wishing your good office & the authority to please look into.
i can help u regarding this complaint.call me-Amitabha-[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15954
    Pending
    0
    Resolved
    6087
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information