[Resolved]  BSNL Land Phone — Dead phone

BSNL Land Phone — Refusal of Call Details

I was provided by a company phone facility with BSNL land line.i was supposed to submit the call details for official claim purpose.BSNL officials unnecessarily delay in providing the print out of the call details.They ask us to come tomorrow,day after tomorrow ,give us excuses like internet is not working,PC is out of order.
My request is let them provide this as an additional service and charge us nominally for this extra service,we are prepared to pay.
My opinion:poor customer care of PSU indirectly help the Pvt telecom companies to grow.Is privatization the need of the hour?

I am a BSNL Land phone subscriber with No.[protected] [Nagole Exchange]. Since 4-6 months, my phone is going COMPLETE DEAD condition at least 2-3 times a month.This has been complained thru the Customer Complaint No.198 several times. After the telephonic complaint, the telephone becomes through before 2-3 days sometimes and within 1 week the other. The problem is being rectified at their end only during each time till now. Again after 2,3 weeks I am facing the same problem again. At present also [16th Feb 08] the Phone is dead since yesterday morning.

But even after this type of poor service, every month I am receiving the full Billing and all of my bills are up to date as on today. [You can verify the records for my updation of bill payments always before Pay-by-Date]. Once again I say that we are facing this only problem since 4-6 months and twice or thrice per each month.

I am referring particularly that this complaint doesn't mean that, as and when I complain, the problem is not getting rectified, but it mean that why the problem is getting very frequently. It is all very disturbing for the Customers because as and when the communication is required in emergency, if the phone is dead we are getting annoyed and what is the use of this No.1 Telephone network???

my phone[protected] is dead since six months, numerous complaints, numerous visits... looks like there is a serious problem within BSNL and it calls for privatization... Only then can we expect some service

Sir
My Land line number is[protected]. It is not working from 13-june-2008. Complaint registered number is L049. I called to GM Kollam (number[protected] two days and not yet get corrected.
Kindly do the needful as early as possible

Thanking you

Subhash kumar C.V
Cell- [protected]

My telephone no [protected] last one telephone totally dead
my complaint no 96311 dated 040708

Respected Sir,

My telephone Number is[protected], recently my telephone bill was not come to postal up to date. now my phone will be OUT GOEING CALL disconnected. Very bad service given to BSNL, Immediatly take positive action in this case.

Thanking You,

SABARI GIRISAN. T

Sir,
My telephone is out order till 01/09/2008, I am already complained at nearby telephone exchange, but no result at all.
So please take necessary action for my favour.
My telephone number : [protected]
My cell number : [protected]

Sub: My land phone No.[protected]

Please be informed that during the last 2/3 months I am unable to use my land phone facility in a positive way due to one or other reasons. Initially it was dead, afterwards there is no incoming bell to this phone. This phone connection is coming under Nediyavila (Sasthamkotta) exchange and I made a number of complaints to them, but there is no positive response from the department.

I request you to pls look in to this on urgent basis to enable me to use this facility.

With regards,

Sudarsanan Pillai

Sub: My land phone No.[protected]

Please be informed that during the last 2/3 months I am unable to use my land phone facility in a positive way due to one or other reasons. Initially it was dead, afterwards there is no incoming bell to this phone. This phone connection is coming under Nediyavila (Sasthamkotta) exchange and I made a number of complaints to them, but there is no positive response from the department.

I request you to pls look in to this on urgent basis to enable me to use this facility.

With regards,

Sudarsanan Pillai

Subject: Telephone No.[protected] Is now dead.

Dear Sir,
For last two months my land phone has been frequently dead. Moreover by chance when it remains alive, heavy noise occurs.
I booked so many complaints through Phone no. 198, no positive action yet been taken.
Today (16th October, 2008 at 4pm) the phone is totally dead. Please take necessary action and do the needful as early as possible.
Thanking you,
yours faithfully,
Rakhahari sen
5A/18, Madhusudan Dutta Path, City Centre, DURGAPUR-713216, West Bengal, INDIA

BSNL Land Phone — phone&broadband

Respected sir,

I am a subscriber of BSNL landline[protected] in Chottanikara exchange. My phone isn’t working since last 15days. I have broadband connection also.Since the month is over I couldn't able to use atleast the available free usage.I complained many times in the exchange I have gone and given a written complaint also but they have no response.
so i humbly request you to enquire and take necessary action.

yours faithfully
Kuriako Jose Mob-[protected]

sir
i regret to inform you that my broadband connection is not steady it gets disconncted again and again i made several visits to bsnl office but its no use my no.[protected] now i am really fed up visiting bsnl office i stay in margao-goa i have taken unlimited plan of Rs 750/-

kindly help me out and resolve my issue

thanks
sayed mohidin
[protected]

Sir,
My telephone is out of order from 01/11/2008, I am already complained at nearby telephone exchange, but no result at all.
So please take necessary action for my favour.
My telephone number : [protected]
My cell number : [protected], [protected]

My phone is not working since five days, so please take a action on the given complaint hope it will do it as possible as fast.
Thanking You,