[Resolved]  BSNL Landline — Not working for long time (more than 8 months)

I have been subscriber for BSNL Land line for long time. My Residential Telephone No[protected] at Adabari Telephone Exchange under Guwahati in Kamrup district was out of order for more than two and half months. I hve been fed up with BSNL putting complain time & again.I have spoken to JTO(P) number of times for rectification and put complin in 198. But for almost 3 months they did nothing to rectify the telephone.They not even show the courtesy to attend the fault for such long period. The service of BSNL particularly under Adabari Exchange is the worst. No body care for subscribers.Its like a joke that they have created so many customer care service but for no use. Even my friend's landline No-2671135 is out of order for 3 months.So can you tell me why and how BSNL can retain/increse subscriber. Your existance is at stake. So pl do some thing right to survive yourself and customer
Asim Debnath