[Resolved] BSNL-Landline — phone[protected] dead since 16th Oct 09 | |
My phone remained dead for more than 15days in sept 09. It is dead again since 16th Oct 09. (Datewise complaint numbers at 2380198 are 16.10.[protected]; 21.10.[protected]; 22.10.[protected]; 26.10.[protected]; 30.10.[protected]; 4.11.[protected]. Every time a new complaint numer is given but nobody attends the complaint. Phone is still dead. I personally requested to area JE Sri Jasveer Singh/ mob#[protected] on 26.10.09 and the SDO Mr Yadav/Mob#[protected] on 22.10.09; 26.10.09 & 3.11.09 but nothing happened. Now both of them are not even taking my phone calls. I got my company's BSNL phone replaced by Reliance due to the similar problem. Don't you think you are favouring the private players in the industry by pushing your customers to get there BSNL lines disconnected??? Will anybody will take note??????????? AK Rastogi Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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![Bharat Sanchar Nigam [BSNL] Website](/img/bn/www.svg "Bharat Sanchar Nigam [BSNL] Website"){kind=small}
![Bharat Sanchar Nigam [BSNL] Address](/img/bn/location.svg "Bharat Sanchar Nigam [BSNL] Address"){kind=small}
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
Personal — BSNL Landline dead
The Asst.General Manager(PR)Office of the PR General Manager
BSNL
Bangalore Telecom District
Bangalore
Sir,
This is to submit that the above mentioned Telephone remains dead for the last about 10 days. Inspite of my complaint and personal request to the Lineman, Mr.Kumar, based at, BSNL, Gauravnagar, it has not been rectified as yet. When I talked to Mr.Kumar, on last Saturday, he said it is due to an underground cable problem and promised it will be rectified on Monday. Today is Wednesday, yet the telephone continues to be dead.
Here I may be permitted to put in that our monthly bill for telephone and broadband connection comes to about Rs 850.00. Now this month, so far we spent about 10 days without telephone and broadband connection. Are you going to waive off charges for the period it did not work, from the January bill?.
All this point to one thing that the quality of BSNL services are on the decline.
I humbly request you to arrange for necessary rectification at the earliest.
Thanking you,
A.P.Suresh Babu