[Resolved]  BSNL landline/broadband — Early disconnection of landline and broadband connection

I had given an application for transfer of my BSNL landline from doorvaninagar post to lingarajapuram. When I went to lingarajapuram, they asked to contact Banaswadi exchange. When I requested the Banaswadi exchange to do the needful, they gave me an OB No. 58009013 and asked to call them for an update. I have been dialing the number past from two weeks, there is no response, none of them in Banaswadi picks up the call. We working people, find it very difficult to often apply leave to solve such issue. Is there anybody who can help us on this. Why is this public sector are so careless in providing the services, are they doing it for free or the people working in BSNL not getting their pay to work for public...It is so frustrating. I wish if I had some other network connection like Airtel in our area, I would have gone for it and never bothered this BSNL connection...