[Resolved] BSNL — GPRS

ukumarmkp

from Jaunpur, Uttar Pradesh

Address:

Gonda, Uttar Pradesh

hello sir
i had sent a request - "GPRS E" to 53733 as per instrcutions on the BSNL site on 20/2/2009. I got a receipt msg asking me to wait for confirmation msg. It didn't come till today -22 Feb 2009. I called up the customer service [protected] and told them about my problem. They asked me to send the GPRS E msg again. I did that and this time, I didnt get the recipt msg either, eventhough, the SMS was sent. The customer service is of being no help at all in this matter and they keep repeating the same - "Sir, please send the GPRS E msg.."
End result: GPRS still not activated
I am using an nokia 5300 mobile phone. I wonder when this issue will be resolved.
sir plz soot my troble immidiately.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Bhavnesh Chandra Kulshrestha

from Lucknow, Uttar Pradesh

i an a bsnl customer with mobile number [protected]. I have subscribed for gprs on dec20, 08 by rs.197. But due to networks's technical reasons i were unable to use this service from jan.7 to jan.11.Due to this problem i have complained again and again(Complaints numbers A[protected] rekha 8jan 7.05am, A[protected] rakesh 9.23am 10jan A[protected] rahul 12.30pm 11jan Since this service is for 30 days, it is clear that i faced a loss of 5 days. But when i contacted customer care, they were refused to extend my service by 5 days. This is the case of cheat and fraud. Please do something.

Mandeep

from Guwahati, Assam

I activate my prepaid gprs since a week ago, till now my gprs is not activated...
Loc: Assam
Service Prov: BSNL

ARNAB SARKAR

from Siliguri, West Bengal

I am a pre-paid customer. My GPRS is alredy activated. But I can't access the Internet since 1 yr. Pls tell me the problem in details & pls try to solve it. I live in COOCH BEHAR.

Neelkanthsharma

from Chandigarh, Chandigarh

Respected Sir/Madam,

I am facing the problem with GPRS. The GPRS works fine within my home circle (UP WEST) & outside the home circle except haryana. I complaint to the customer care representatives sevral times but they are unable to fix this problem. Several times I am within haryana from my official work & I face too much problem without this service. Please ask Haryana BSNL department why they do not connect UP West roamers with GPRS. Although it works fine in Delhi, Punjab, Himachal. Please take this matter to the department, I shall be thankful to you.

Neelkanth Sharma

[protected]

Amit Kumar

[protected], I am having problem to connect GPRS server, geting mesg "Subscribe Packet Data First", my GPRS is already active and using access point gprseast.cellone.in

Kailash Chandra Panda

from Kolkata, West Bengal

The GPRS APN address of BSNL east zone is changes as gprseast.cellone.in since 27.05.2009. Previously it was www.e.pr

Chitrasen

from Bongaigaon, Assam

I have set the APN as www.e.po and working till 9/6/2009 evening.. then it is not working anymore even though I have change to gprseast.cellone.in

dillip kumar mishra

from Siwan, Bihar

I m also same problem. I change the apn address as gprseast.cellone.in but internet is not connected and customer care of bsnl is very poor. They are not able contact easily. This problem is from last 1 month.

rihan arya

from Bengaluru, Karnataka

HELLO FRNDS

Prachurya mandal

I am frm keonjhar dist in orissa. Here GPRS service of BSNL is very poor. Edge service is there in keonjhar zone or not. Pls inform., me.

m garg

from Delhi, Delhi

i have a same problem as chitrasen, DK Mishra & P Mandal.

dillip kumar mishra

from Siwan, Bihar

57 days ago i gave a complain but from bsnl customer care there is no response till date. recently i had gone to kerala and found that in kerala, ap and tamilnadu the wap service is running effectively and very fast. but when i came to orissa the service is stop and not working. why this type of problem, kindly confirm me. my mobile no. is [protected].

Aleyamma Pallathu Mathew

from Mumbai, Maharashtra

My GPRS sim got locked. It is asking for the puk code and I do not know it. What to do?

Lemerap

from Salem, Tamil Nadu

My GPRS has not been working from last friday, 11of this month, and I have been calling up customer care every day, and they say they have solved my problem and it will work.. but it is not working at all. It gives me a error 734, evrytime I try to connect.. Have tried changing all settings as per the [protected] customer care have said, but it is still not working.
Now, donkeys are better than the customer care executive, seriously.. these out there dont even know what they are saying, just reading out the same stupid procedures when I call em up.. and dont even understand what thing i am asking for..
Hope Bsnl didnt take donkeys each other, and made them as customer care executives..

kovindasamy

from Salem, Tamil Nadu

Please activate gprs with number of [protected]

Complainant1815539

from Salem, Tamil Nadu

Please activate gprs with number of [protected]

Kailash Chandra Panda

from Kolkata, West Bengal

My GPRS is not working since 07.10.2009. Is there any change of APN address which was gprseast.cellone.in. My mobile number is [protected].

mridul kumar sharan

from Dhoraji, Gujarat

i am using cell one pre paid service mobile no.[protected]. a deduction of rs 25/- is being made every month from my prepaid voucher. i don't know how to stop it. please stop the deduction at the earliest.

rishav

from Delhi, Delhi

i have a probleam my gprs speed are very slow so i not use gprs...

senthil

from New Delhi, Delhi

bsnl is very poor response by gprs activate in my mobile.I am sending gprs activate messege many times.It always reply your request for activaion of gprs is received and under process.wait for confirmation sms.But three weaks ago i am not activate gprs.bsnl is not response in customer service.bsnl will loss many customer.