BSNL Mobile — unauthorised activated unwanted services

BSNL — Unwanted Services

I m getting messages from 55678 regularly from last 3 months that " your video bar service will get renew in next 2 days to unsubscribe send a message to 55678 charges Rs 2 " but even on sending a message for unsubscription, unsubscription doesn't happen. I complained about it several times on customer care but no solution was given except for a new complained no. every time. I m seriously fed up with this as every time the service activates Rs 30 are deducted from my account, already 3 times it happened. Please solve my problem otherwise i will switch on to another network using portability

mobile phone — Unwanted activation of services

I am a Uninor Mobile Phone consumer and my mobile Phone No. is [protected] and my address is Syed Manzar Hasnain C/o Dr Abdussattar, Mustafa Colony, Soojru Chungi, Muzaffarnagar (UP). My complaint against M/s Uninor is that: (1) They have activated "Music Unlimited" services on their own on my said phone and no request has ever been sent by me and they also started deducting Rs. 15.00 per weak. No such service is being provided nor I need any. I request them to kindly stop this service and also the deduction of Rs. 15.00 per weak from my balance with immedicate effect. (2) They are not providing any Customer Care Services, which every Mobile Co. is providing to its customers. If one tries to contact the Company on No. 121 or [protected], he has to listen computerised version of services the company is providing to its customer. He is devoid of his right to speak to the Representative of the Company, so that he may let him know about the grievances he has any. Hope the Uninor Mobile Phone Co. would pay head to above complaints.