[Resolved] BSNL — no internet speed

pardeep04

from Bhiwani, Haryana

Address:

Sirsa, Haryana

i had opted a plan of broadband at price 2799/- plus taxes. in which BSNL committed to provide the speed up to 8mbps till 60 GB data. but after struggling with the staff for one month i am still getting on 1.7mbps speed.
i dont know why they commit if they dont have the infrastructure to provide the services to subscriber.
i am completely exhausted with the poor services given by BSNL.

now i think i have to switch to private network providers.

thanks

Pardeep

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Aug 13, 2020

Complaint marked as Resolved

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Comments

vk_consumer

from Amritsar, Punjab

BSNL — Not getting provided speed

Sir,

I'm using BSNL Broadband since March 21st, 2011 and my plan was BB UL Combo 625 which says I'll get 256 kbps speed. Earlier it was good so I thought to move ahead and choose a new plan i.e., BB UL Combo 750 which says I'll get 512 kbps speed. But since I've taken this plan, my internet speed is worse than any other one and it doesn't even give data transfer of 20 kbps while I was supposed to get more than 60 kbps.

So, please help me to get rid of this problem. My e-mail id is, [protected]@gmail.com.

Thanking you!