[Resolved] BSNL — BILL RELATED

v.2karsa

Address:

Gautam Buddha Nagar, Uttar Pradesh

I have received telephone bill for RS 1800 for nothing As I am not using any kind of service from BSNLHow can a bill be generated as there is no telephone line, No Phone set nor Router installed at my home.
3. My area comes under Sector-58 Noida BSNL exchange as I am a resident of Sector-56,
How S.D.O Mr.K.D.Verma generated the bill who is there now at Sector -19,Noida As there is no phone at my home nor a telephone line.they should check before generating the bill.
4. And also tell me that by only applying for new connection can a bill be generated , even if there is no wire no set nothing.

5. I met Mr.Meena who is presently SDO at Sectr-58 Noida BSNL office, who told me that he cant do anything for me I want to ask him Why? He should also answer me that Why Can’t he Solve My problem .Why he Didn’t solved my problem when I went there to get my problem solved I want an answer from him and Mr.K.D.Verma SDO.

I applied for the connection earlier but no one came to install the telephone at my place , now its been 4 months ,Tht there is no phone, nor a telephone wire,nothing,They themselves have generated the bill and the bsnl can check from there side that there is no line or wire. I even dnt know my telephone number, and also tell me that giving application for phone connection generates bill….even if no telephone or no wire is there.This kind of service is not expected from BSNL..I am a student and this kind of things effect my studies.I have a copy of that bill which i will upload it very soon that has come to come without any phone connection.....SEEE THE BEAUTY OF BSNL

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Complainant4520530

from Delhi, Delhi

I HAVE LOST ALL THE ENERGY PHYSICALLY AND MENTALLY REGARDING MY TELEPHONE NO.25827570.
I AM HIGHLIGHTING THE ENTIRE EPISODE IN JIST FOR YOUR CONVENEANCE:

• IN OCT.2006 I WAS OFFERED A FREE PHONE[protected]ALONG WITH MY EXISTING PH.25827570 TO SHIFT MY BROAD BAND TO NEW NO.[protected].

• THEN ONWARD I DID NOT RECEIVED TELEPHONE BILL FOR SIX MONTHS DESPITE MY REPEATED REQUEST.

• SENT LETTER DATED[protected] CLEARLY STATING MY DESIRE TO PAY BILL.

• FINALLY RECEIVE BILL AMOUNTING RS.22266/-

• AS THE BILL WAS TOO HIGH I WENT TO BARRACKPORE I ASKED FOR INSTALLMENT-WHICH I GOT AND I ALMOST PAID THE DUE AMOUNT.

• I THE MEANTIME BY PAYING THE INSTALLMENT I ASKED FOR A CHANGE IN PLAN FROM 3000 MONTHLY TO 1200 MONTHLY TO PAY UP THE BILL.

• THOUGH I WAS USING THE BROADBAND WITHIN ACCEPTABLE LIMIT BUT I CONTINUE TO GET BILL AS PER 3000 MONTHLY PLAN.

• ALL MY REPEATED REQUEST WAS IN VAIN IN BOTH THE EXCHANGES 1)KALYANI TELEPHONE 2)BARRACKPORE TELEPHONE(CHIRAMORE).

• SENT MANY A FAX TO YOUR OFFICE REPEATEDLY TO SORT OUT THE PROBLEM.

• ALSO SENT FAX DATED 01-08-07 TO STOP BROADBAND SERVICE TO DGM BROADBAND TILL SETTLEMENT OF BILL.

• I SOLD ALL MY COMPUTERS AND OTHERS RUNNING HUGE LOSS.

• BUT STILL CONTINUE TO RECEIVE BILLS DESPITE MY CLOSURE OF BUSINESS FROM JULY 2007.

I HAVE MADE THEREAFTER MANY APPROACHES TO THE KALYANI TELEPHONE EXCHANGE AND TALKED TO MANY A/C OFFICERS, THEY ALL PROMISE TO CLOSE THIS CASE BUT NONE OF THEM MADE SINCERE EFFORT TO DO THE FAVOUR TO ME AND AS SUCH THE BILL CONTINUE TO COME TILL DATE.

RAHUL KR. SINGH
(FOUR CONCEPT)
KALYANI, NADIA,
741235.WEST BENGAL