BSNL Penta IS701C Tablet — 280 MB RAM instead of 512 MB

I bought bsnl penta 701c tablet from Infibeam. But, the problem with tablet is.. it is only showing 280 MB RAM instead of 512 MB. n when I called Penta Customer care they told me that this is an issue with RAM upgradation software. But in reality my tablet has 512 MB RAM only.. Is it possible???

Please reply! if anybody know the solution or know about the this problem.
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BSNL is cheating customer. Everyone is facing the same problem. Me too. It actually has 280 MB. I have lost my hard earned money.

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