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[Resolved]  BSNL Prepaid Mobile — not charging tariff voucher

I purchased a tarrif voucher for Rs.112/- of BSNL Pre paid mobiles bearing no.[protected] bearing validity date untill 31.12.2010, but after scratching and loading this tarrif voucher message shows the validity is over for this tarrif card. So, I am unable to load this voucher. Please do the needful. My mobile no. is [protected].
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  2 CommentsShareTweet

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Sir

I hav to say that I am in 4 sim family friends pack in bsnl mobile.

But i am getting problem with my two nos [protected] & [protected].

We are being charged for call on each other.

U can check on [protected] on 10/11/2009 on approx 10.00 pm of Rs 12.00

So please refund my call charges on both nos i have been charged.

bsnl all helpline 1503/[protected] are unable to help me

City - patna

State- Bihar

Contact No- [protected] and [protected] and [protected]




this is the reply from your side, but i did not got my all debited balance due to ur error.







From: Mayank Kumar <[protected]@bsnl.co.in>
Subject: RE: About Family friends problem
To: "'cgm_bihar'" <[protected]@bsnl.co.in>, "'gmmsom'" <m.[protected]@gmail.com>, "'MKBHAKTA'" <[protected]@bsnl.co.in>, [protected]@yahoo.co.in
Date: Tuesday, 17 November, 2009, 11:00 PM


Dear Sir,

Under family & friend scheme, a group of max 4 prepaid mobile numbers can be formed. All calls among these numbers shall be free 24 hours a day for 1 year. But, due to some problems at IN, Kolkata, calls at night during 10PM to 6AM were getting charged. This was highlighted to General Manager Nodal Centre Kolkata. Problem was reported to be fixed on 15th November 2009. It has been checked—NOW there is no such wrong charging.

In case of any difficulty, you may contact undersigned.

Thanks a lot,



(Mayank Kumar)

DGM (Sales & Marketing)

CTO Building

Patna

[protected]

but i want to know what about my balance which has been debited from my account balance. on numbers

plz refund the debited balance on both nos.

[protected] and [protected]

circle: bihar, patna 800025
dear sir, i purchased a recharge coupan for Rs. 110/- of bsnl pre paid mobile bearing no. [protected] validity date 30.06.2012 on 1.1.11 at 11:50 am but after scratching and loading this tarrif voucher message shows the 'invalid data' when dial 123 and followed the instruction and enter 16 digit no. than message announced ' voucher already used' . My mob. No. is [protected].

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    Bharat Sanchar Nigam [BSNL] Phone
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    Bharat Sanchar Nigam [BSNL] Address
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